3 Ways to Get the Most Out of Your Apple POS System with AirPrint Receipt Printers

iPad POS systems are extremely popular in retail, restaurant and hospitality venues. It’s easy to see why — an Apple POS system is sleek, attractive and compact — so they look great and they’re small enough to be used in tight spaces.

iPad POS systems are feature-rich, affordable and easy to and use, but printing receipts from an Apple POS system can present a challenge for merchants. Although Apple offers its AirPrint® technology, which allows users to print photos and documents from any iPhone, iPad or iPod Touch, AirPrint wasn’t available for receipt printers.

To meet this need, Star Micronics developed a suite of printing solutions including the StarPRNT SDK and PassPRNT, so receipts could be printed using a Bluetooth-enabled receipt printer. Most recently, Star Micronics unveiled its new TSP654II AirPrint, the first 80 and 58mm receipt printer to be Apple AirPrint certified.

What does this mean for Apple POS system users?

1. No need to download or install drivers

There’s no need to get the help desk involved in connecting a wireless printer to your Apple POS system. Forget about workarounds and downloads: users will be able to wirelessly print receipts without installing specific printer drivers, extra configurations or software. Star’s TSP654II AirPrint includes both Ethernet and WLAN capabilities, so it will work seamlessly with Apple iPads, iPhones, iPods and Macbooks on any private network.

2. Print receipts and orders right from your Apple POS System (Mac, iPad or iPhone devices)

AirPrint support is pre-installed on iOS devices, so you can use this familiar interface to connect to and begin printing from the new printer. The TSP654II features a fast, 300 mm per second print speed, high-quality 203 dpi print, compact footprint and aesthetic design. Faster print speeds at the Apple point of sale will help shave a few seconds off each transaction, which means less waiting and more efficient customer service.

3. Control your cash drawer from your Apple POS System (Mac, iPad or iPhone)

A printer-controlled cash drawer must be connected to a receipt printer if you want it to open automatically at the end of a transaction. Although AirPrint has limited ability to control cash drawers, it gives developers previously using the StarPRNT SDK another option when programming printer control.  The TSP654II is available in charcoal black or ultra-white to match the Star CB2002 cash drawer options.

Why choose the TSP654II AirPrint from Star Micronics?

Until now, there hasn’t been a “plug and play” receipt printing solution for Apple POS systems. The TSP654II is the first Apple certified receipt printer that works seamlessly over any private network, with any Apple device. In addition to high-speed printing, the new printer includes “drop in and print” paper loading and an improved guillotine auto-cutter. The TSP654II is a flexible printing solution that can be used in vertical or horizontal mode and includes a wall mount bracket in the box. A splash-proof cover is also available for added durability. The TSP654II is compatible with Star Cloud Services’ digital receipt solution and the AllReceipts App.

Apple POS systems are popular among business owners because they’re affordable and easy to learn and use. Despite their popularity, it wasn’t simple to print a receipt from an iPad POS solution—until now. Star Micronics’ new TSP65411 is the first AirPrint-certified receipt printer on the market, that allows users to print from their Apple POS system without any extra steps. In addition to groundbreaking technology, the new printer also includes the quality features and design details that meet Apple’s high operational standards.

3 Reasons Why Merchants Should Choose Hybrid Tablet POS

Some retailers are shifting away from a legacy point of sale (POS) terminal toward flexible, scalable tablet-based solutions. And for good reason. Tablet POS solutions are affordable, powerful platforms that increase mobility, generate comprehensive analytics and securely store data. Many tablet POS systems are cloud-based Software as a Service (SaaS) solutions that update automatically.

Although SaaS solutions are easy to use, some merchants have been hesitant to implement them because they rely on an “always on” internet connection. A cloud-based system won’t function if the connection is spotty, which could wreak havoc during a big sale or holiday shopping time.

Cloud-connected or hybrid POS solutions are a smarter choice for store owners who want the convenience and mobility of a cloud-based system, but can’t give up the reliability of a wired POS network. Sounds good? We think so, too. Here’s why you should consider a hybrid tablet POS system for your store:

  1. Versatility: A hybrid tablet POS system gives you all the benefits of a cloud-based system, including real-time reporting — with one essential difference. If your store loses its internet connection, your hybrid tablet POS system will still run, but the real-time updates won’t sync until the internet connection is restored. A hybrid system can be used in any position: with the tablet mounted on a counter or wall or carried on the sales floor.
  1. Ergonomics/Aesthetics: Hybrid tablet POS systems are attractive and chic, but they’re more than just a pretty face. These solutions are perfect for small counters, pop-up stores or other spaces where space is limited. Hybrid tablet POS systems have a small, practical footprint that won’t take up every inch of the counter, so there’s room to display impulse purchase items and gift cards. The checkout line is a customer’s last stop before they leave the store, so a tidy cash wrap with attractive technology leaves a positive, lasting impression as shoppers depart.

 

  1. Scalability: If you are considering a future expansion or need to have more checkouts temporarily, a hybrid tablet POS system gives you the flexibility to easily add terminals and locations to your network. There are no licenses or technicians necessary, it’s essentially a “plug and play” operation. It only takes a few minutes to configure the tablet or mobile device and sync it to the network. Once it’s on the network, the device will be running the same solution, with the same data accessibility.

Choose a hybrid tablet POS that can accommodate multiple peripherals. Star Micronics’ mPOP solution is one of the most comprehensive options on the market. We’ve recently added several new peripheral options, so the solution can be used as a complete check-out in nearly every retail category.

The new peripheral options include:

  • Three Star Micronics scales that can be used in candy shops, farmer’s markets and grocery stores
  • 2D barcode scanner for retailers that want to accept QR code coupons or access item information
  • Two-line, blue backlit customer display that shows shoppers their transaction information as well as advertising messages
  • New cash drawer port that supports an additional external cash drawer for busy shifts

Hybrid tablet POS solutions are a perfect solution for retail store owners who are hesitant to implement a SaaS system due to connectivity issues but want the freedom of mobile POS. A hybrid system empowers store owners and staff with all the benefits of a cloud-based solution, without ever turning away a sale because the internet is down.

For more information on the Star Micronics mPOP solution, contact us!

4 Ways to Prepare for Your New 2018 POS Integration

For an easy POS integration in 2018, follow these four steps

It’s almost 2018, and a new year means setting sales numbers to zero and making a new start. Position your business to make 2018 a great year by giving your customers the shopping or dining experiences they want while enabling your staff to work smarter, not harder. A new or upgraded point of sale (POS) system will allow you to have the POS integration your business needs now and also gives you some room to grow.

Here are four things to do if a new POS integration is on your wish list this holiday season:

  1. Speak with your staff about what they need to make their jobs run more smoothly.

Talk to your staff to understand their challenges and the technology that can help them do their jobs more easily and efficiently. A retail store’s counter staff and sales associates or a restaurant’s servers and line cooks are on the front lines of dealing with customers and hearing their feedback — especially when your business doesn’t live up to their expectations. Your employees’ input can help you identify which POS integrations are important for reducing wait times, increasing order accuracy and providing a higher level of customer service.

  1. Choose a system with these five capabilities.

When making an investment in a new POS system, ensure it has at least the POS integration capabilities to support these five types of solutions:

  • Sales reporting and analytics: Gain better insight into sales numbers and profit margins, identify top selling items.
  • Inventory management: Maintain proper inventory counts and gain transparency into which store locations have items available.
  • Customer relationship management: Collect important data about customer buying habits and preferences, which can be used as the basis of a marketing campaign.
  • Employee management: Time clock functionality, scheduling, and integrated payroll processing will automate some of the most time-consuming processes.
  • Check out tools: Make sure your POS system integrates with peripherals that help the checkout run smoothly, including barcode technology and fast, accurate scanning capability.

 

  1. Select a dealer partner that will train your staff and provide support so you get the most out of your investment.

Choose a reputable POS provider with a solid track record of success. Before signing on the dotted line, ask what types of training and support services are available. Star Micronics offers top of the line support through its website. Adding functionality to your POS system will require expert training to make sure your staff understands how to use new functions and features and how your business can leverage them to get the greatest ROI. Be sure to inquire about the availability of on-site training, tech support hours, repair services (on- or off-site) and additional support that’s available.

  1. Determine whether you will be using mobile POS, how, and when.

Carefully consider the choice to integrate mobile POS with your POS system. Mobile POS is a reliable way to increase table turn or reduce waiting at the check-out. Servers can take orders and process payments right from the table, which cuts several minutes of waiting for hungry diners. In retail stores, adding tablets or ruggedized mobile devices allows employees to search for inventory or process transactions right from the sales floor. Some retailers may opt to remove some of their traditional cash wraps and replace them with mobile devices, which frees up floor space for additional products. When you upgrade, evaluate whether adding mobile capabilities is a smart strategy for your business.

Star Cloud Services can offer all of these steps and more. After initial set up of your Star Micronics printer, you have a whole suite of tools ready to help improve your business. Star has an excellent support team for any issue that can arise, giving one less thing to worry about while managing your business. Mobile POS is also a large part of Star Micronics printers. We offer multiple printers that can even change from portable to desktop with a simple addition of a charging cradle.

A new POS integration can help optimize operations at your store or restaurant, improve inventory management and ease the workload on employees. If you’re considering purchasing a new POS system or upgrading the one you already own, choose one that enables integrations that automates processes, manage inventory and helps your business run more efficiently. The New Year gives you a fresh start, so make it the best one you can with a cutting-edge technology refresh.

How to Find the Best POS Solution for Your Restaurant

Star Micronics and FOURLEAF offer the perfect solution for any restaurant POS

Starting a restaurant business or a coffee shop has never been easy for people who don’t have experience. Such business requires large spending – from purchasing and investing in all necessary equipment to over hiring staff and releasing monthly salaries. Consequently, these have direct negative effects on a restaurant’s profitability. Last but not least, traditional systems cause difficulty for owners when they want to quickly expand their business.

Contrary to popular belief, restaurant point of sale is not a one size fits all models. In the restaurant industry, you’ll find large to mid-sized sit-down restaurants, mom and pop shops with 5 to10 tables, cafes, fast-casual, food trucks, and more. Finding the right point of sale system for your restaurant really depends on the type of business your running.

1. Pop-up Restaurants & Food Trucks  

For a pop-up restaurant or food truck scenario, you will want a point of sale that allows you to be mobile. Tablet POS or mPOS are very popular in this market because the mobility of the tablet or mobile device allows users to take up less space and take the POS outside of the pop-up or food truck to take orders and process payments of those waiting in line. With this type of mobile solution, you will want a receipt printer with the same mobility. A portable receipt printer that can hook right to your belt strap is ideal for these pop-up and food truck environments because they are lightweight, compact, and can print receipts from anywhere, at any time.

2. mPOP

In cafes and smaller restaurants, mobility is still preferred, but you will need a POS system that is more static. The mPOP allows restaurateurs to still utilize the mobility of a tablet or smartphone while having a set POS check-out station with a small footprint. This is the perfect solution for smaller restaurants or cafes that have a lower cash flow and want to maintain an aesthetically pleasing counter space.

3. TSP100III

For larger restaurants, you will need a more robust solution that can withstand busy periods with a high volume of orders being transmitted and receipts being printed. The TSP100III is the best printer for this scenario with a tethered USB connection for Apple iPad® devices that simultaneously facilitate data communication to the printer and charges the mobile device. The TSP100III is also offered with WLAN and Bluetooth connectivity option to print receipts from anywhere in the restaurant.

The FOURLEAF POS App aims to connect owners to their business 24/7. Help owners to track their sales income in real time and it is specially designed from fundamental concept to be an online restaurant POS system.

Star and FOURLEAF strive to help restaurant owners to track their inventory and be able to send wireless orders to the kitchen within a fraction of a second.

More info is available at:

www.fourleaf.life
www.facebook.com/afourelaf
www.twitter.com/fourleaf_app

Why Restaurants are Cashing in on Self-Checkouts

Self-checkouts in your restaurant can increase the average ticket size, improve order accuracy, and increase customer satisfaction.

It’s the holiday shopping season, which means that malls and stores are packed with customers. After fighting crowds, shoppers don’t want to wait on long lines at your restaurant, holding bags and tired children, wasting precious shopping time. Instead, quick-service restaurants can facilitate the ordering process with self-checkouts that move lines quicker, increase the average ticket size, improve order accuracy and serve customers faster.

Movie theaters, banks, hotels and other venues are giving their customers control over the purchasing process with kiosks. Consumers are accustomed to using ATMs, automatic ticketing, and self-check-out at hotels — and they may prefer self-checkouts in your restaurant as well. A report from iVend Retail found nearly 40% of consumers felt customer experiences could be improved by kiosks.

Kiosks are typically easy to use and engage people while they are placing an order at your quick service restaurant. Not convinced? Here are four reasons why you should be:

  1. Line busting capability.

    A restaurant kiosk is a cost-effective, line busting solution that puts your customers in control of the ordering process. These kiosks help ensure shorter lines, less waiting and a more pleasant experience for shoppers, diners, and employees. It’s recommended that the restaurant have staff ready to assist people at the kiosks for the first several weeks after they go live. Additionally, self-checkouts give cardholders another layer of protection. Payments are processed by the patrons themselves and their credit cards never leave their hands.

  1. Expedited orders.

    Restaurant kiosks cut out virtually all the waiting to place an order. More kiosks to order from means that orders are going to come in fast and furious, especially during the busiest shifts. During these busiest of times, your staff can focus on food preparation, keeping the dining room clean, and turning tables, creating a more efficient, customer-friendly operation.

 

  1. Promotions and upselling.

    Fast-food giant McDonald’s reported that its average check size went up 30 percent after implementing self-checkouts. Upselling guests on drinks, sides, desserts or appetizers takes some training and skill. Even the best upsellers may not remember to make suggestions to every customer, but a kiosk will upsell/cross-sell on every screen and every transaction, without fail. This gives diners the opportunity to try extras they may not have otherwise ordered.

  1. Improved order accuracy.

    When customers enter their orders into the restaurant kiosk, orders are transmitted to the kitchen immediately so staff can begin preparing them. This eliminates unreadable, hand-written tickets that are run back to the kitchen and deciphered by staff, or inputting handwritten orders into a workstation, which are invitations to make mistakes. Remaking meals that were prepared incorrectly is frustrating for your staff and a waste of time, energy, and resources. Taking orders on a self-checkout can save staff time and money by reducing the number of forgotten orders, errors and resources spent remaking food or drinks that were improperly inputted into the POS system.

Implementing self-checkouts at quick-service restaurants can increase the average check size, reduce wait times and increase customer satisfaction. These kiosks encourage larger orders by giving customers extra time to look through the menu and automatically suggesting combinations and upsells. People love to control the ordering process, so instituting this technology will build brand loyalty and help turn first time diners in high-value, repeat customers.

Having the perfect products for your kiosk is key to a successful checkout process. Star Micronics along with Mobile Bytes can offer all that you would need. Line busting is simple with the high speed of Star's TSP100III. Expedited ordering is easily handled by Mobile Bytes online ordering app. Star Micronics can offer you promotional support with Engage Now and Receipt Flip. You can rely on the accuracy of the TSP100III as well. Using Star Micronics printer and Mobile Bytes solution you have everything you need in the perfect POS system.

4 Reasons Why Integrated Online Ordering is a Must-Have for Restaurants

If you haven’t integrated online ordering with your point of sale system yet, it’s time to add this valuable feature and start operating more efficiently.

Every take-out or delivery meal starts with an order. Although phone orders are universally accepted at restaurants, integrated online ordering is a must-have alternative to phone calls. If you haven’t integrated online ordering with your point of sale system yet, it’s time to add this valuable feature and start operating more efficiently.

 

What is integrated online ordering?

Integrated online ordering allows diners to enter their orders online through the restaurant’s website or app, designate whether it’s pickup or dine-in, pay with a credit card and send the orders automatically to the kitchen. This functionality is a crowd-pleaser that, depending on the integration, updates the customer on their order’s progress and gives an ETA for delivery or pick-up.  In turn, restaurant owners and managers can increase revenues by accurately processing more orders with less staff.

 

Here are four ways online ordering will positively impact your restaurant:

 

  1. Restaurants gain a new revenue stream with online ordering. For smaller restaurants with only a few tables, it can be difficult to increase profits without adding capacity, turning tables faster, or extending the hours your eatery is open. All these options add overhead in the form of higher rent, more employees and additional costs related to a longer work day. Adding online ordering and delivery generates an additional revenue stream without impacting the on-premises operations.

People are looking for eateries with the technology that allows them to order in the way they feel most comfortable in the least amount of time. On average, restaurants that implemented online ordering increased their takeout revenue by 30%.

 

  1. Order accuracy will improve and customer satisfaction will increase. More people are logging on to place their orders for everything from doughnuts to Thanksgiving dinners. Customers want to be able to place their orders online —in fact, a National Restaurant Association survey shows that 63% of respondents said that they would use online ordering if it were offered.

Without online ordering, an employee must reenter orders received via phone or non-integrated application into the restaurant POS, which creates double work and opens the door for mistakes to be made keying orders into the workstation. ­Removing these steps means more confident staff at the POS, less errors and a reduction in the amount of time and resources wasted on remaking orders prepared incorrectly.

 

  1. Integrated online ordering is more cost effective.

If you currently offer menu items for delivery or take out, but do not have online ordering, your staff needs to spend time answering the phone. This means they are interrupted from another task, need to stop and place the order, and then return to their original task. This translates to a decrease in productivity — and an increase in labor costs. Paring with a POS system that uses Star’s cloudPRNT solution offers the option to have orders print automatically when received. Online orders that are directly transmitted to the kitchen save time and money.

  1. It helps you compete — your competition has already implemented it.

Patrons expect your restaurant to have the technology that allows them to order online or with a mobile app. Online ordering is booming — it’s projected to be a $38 billion industry in the U.S. by 2020.  The restaurant industry is extremely competitive and has a high failure rate, so restaurateurs simply cannot afford a “wait-and-see” attitude.

 

Online ordering delivers hot, fresh food quickly and correctly, so it’s time to integrate if haven’t already. Integrated online ordering will allow people to order their meals the way they want and when they want. This functionality will help you reduce human error while inputting orders and cut down on payroll cost and wasted resources. The restaurant business is fierce, so you can’t afford not to offer this cutting edge technology.

3 Cloud-based Applications Every Pizza POS Should Integrate With

Integrating these 3 cloud-based applications with your pizza POS will boost profits and keep customers coming back.

A POS system can help raise sales at your pizzeria by streamlining the entire operation from order to delivery. It’s no secret that pizza margins are razor slim, so anything pizzeria owners can do to encourage repeat business like online ordering and faster service will help boost sales, and keep people coming back for hot, fresh pizza. There are 3 cloud-based applications that will boost your profits.

You can enhance your POS system with several cloud-based applications for ordering, receipts and technology-monitoring apps that alert you immediately if there’s a problem. If you already own a POS system and want to upgrade some of the technology but aren’t ready to lay out the cash for a technology overhaul, there is a solution. Here are the applications you should integrate with for faster customer service, higher profit margins, and an edge over the competition.

 

  • Online Ordering – You don’t need to upgrade your hardware to get online ordering. Your Star printer should integrate with Star CloudPRNT, which acts as a bridge between the ordering module and the store’s printer.

On average, orders placed online are 25% higher than orders placed over the phone. Diners prefer to order online, because they can place their order without anyone waiting on them, which takes off the pressure of deciding quickly.

A cloud-based application also helps reduce the number of errors an employee makes while taking an order over the phone and then inputting it into the POS system. By transmitting orders directly to the system, you eliminate the extra step and the possibility for mistakes. ­

Online ordering also means that restaurant staff can see sales reports and ingredient tracking information in real time, which helps avoid disappointment when a diner finds out the selections they ordered are unavailable.

 

  • Digital Receipts – The sales receipt is your last chance to make a great impression, so don’t waste it. These paper proofs of purchase are an important tool to help your pizzeria stand out from the competition, build brand awareness, disseminate information about promotions, issue coupons and solicit feedback. Receipts can be customized to include website information and social media pages, so customers can stay in touch about new menu items, or send in a review.

Digital receipts and online ordering applications can help you gather data about your customers, which can be used to distribute marketing materials and information about new menu offerings and specials.

Star Micronics’ AllReceipts technology is a cloud-based application that pizzeria owners can download to print receipts directly from their online ordering module. AllReceipts communicates directly with the printer (no additional hardware necessary), for a seamless integration into your online ordering system.

 

  • Device Management for in-house and delivery – A cloud-based application for device management can alert you to a hardware problem before it snowballs into a bigger issue. Star Micronics’ Device Management tool gives you insight into your installed base of printers, even those with different locations, on an online dashboard. This is ideal for monitoring, maintaining and updating your receipt printing hardware, because time diverted away from the kitchen or front end to troubleshoot your printers means a delay in customer service.

 

Finding an Online Ordering system that integrates with your POS software is not always the best solution. In reality they come with many challenges that could be detrimental to your business and potentially damage customer relationships. Many restaurateurs have abandoned their POS-integrated solutions and moved to standalone systems. However, by using a standard POS receipt printer like the TSP654IICLOUDPRNT from Star Micronics, you now have the possibility to use the same printer for both your POS and Online ordering system while limiting your hardware cost!

The pizza business can be tough—but the right technology can make it easier to stay ahead of the competition. Pizzeria owners looking to add new technology shouldn’t scrap their current POS system—there’s a host of cloud-based applications you can integrate to introduce online ordering, device management and receipt printing. These apps are easily downloaded and integrated for immediate results—higher profits, faster customer service and satisfied diners.

Top Point of Sale Trends for Small Businesses: Part 1

The point of sale is evolving quickly to accommodate new demands on retailers and to better integrate smarter software for independent merchants. There are many POS trends that point to an augmentation of how data can be democratized for “mom and pop” retail stores. When choosing a POS solution, small businesses have to do their research more carefully than ever. For retail entrepreneurs, POS systems and POS solutions are some of the most researched software that relates directly to their business.

POS solutions are evolving in ways that are leading POS systems into the 21st century. Retail entrepreneurs now have easy access to powerful software that is becoming cheaper than ever, more mobile, and are able to do more to grow their business. This is allowing physical merchants to keep up with their sophisticated data-centric e-retailer cousins. From payments, to automation, and from hardware to analytics and insights, the POS is becoming the real deal.

In this article, we’ll explore some of the major trends and a few surprising innovations. We’ll also uncover some of the bigger POS trends.

1. Shopify Starts to Build Hardware

The Canadian e-Commerce solution is having a stellar start to the year, as can be seen in its Unite 2017 event. With new partners such as Amazon and Buzzfeed, Shopify can scale this year like never before. In April, Shopify announced their first hardware product, a chip-and-swipe card reader. Shopify is banking on the trend of online sellers to sell in physical retail with its simple card reader.

Key takeaway: Payments and new hardware are still a hot topic for new retail businesses.

2. The Tablet and Mobile POS Market Grows

Whether its iPad POS solutions or other kinds of tablets, the mobile POS boom is on. U.S. and global growth of more convenient mobile POS solutions is quickly showing to be the new normal in some retail verticals.

Mobile POS is growing at 9.2% a year according to Capterra via Quickbooks. As Cloud-based solutions became mainstream, so too now are mobile POS solutions. This occurs often in hospitality, convenience, retail, and services stations where tablets are more useful for data access and of course, checkout.

For the SMB space, mPOS makes a lot of sense. This is where cost-effective hardware is meeting the mobile-first era. This means it’s easier than ever to become a retail entrepreneur with smarter and less costly hardware and software. You can do more with a mPOS for your small business than you may realize.

Key takeaway: As Cloud POS became the new standard years ago, it’s looking like mPOS might do the same.

3. Star Micronics Launches New Printer: TSP100IIIU

The TSP100IIIU is being called a game-changer for tablet and mobile POS.

  • It connects directly to an iPad or iPhone using the Apple Lightning cable for reliable USB communication and simultaneous charging.
  • It includes a USB Serial number feature to detect the device when disconnected and reconnected to a different USB port
  • Ultra-fast print speeds and special receipt de-curl function

Key takeaway: Printers are getting smarter and connecting merchants with the future.

4. POS Systems Acheive New API Integrations

The age of value add-ons is influencing how POS solution ecosystems evolve. This means software providers are becoming better connected with their partners. You don’t have to look far in the POS world to see how this occurs.

Typically, this consolidation of software with the POS solution as node now in the cloud can be characterized into a few major branches:

  • Payments
  • Loyalty
  • Analytics, Reporting, and Artificial Intelligence
  • Accounting
  • Email Marketing
  • Employee Scheduling and Management
  • Inventory and Warehouse Management
  • Niche Specialty Solutions (such as for Hospitality, Restaurant, e-Commerce, etc.)

Key takeaway: POS solutions have native strengths and weaknesses, but will also have third-party integration strengths and weaknesses

5. Mobile Payments and Cashless Solutions

While major smart phone companies are developing next-gen biometric and other post NFC solutions, the mobile wallet has not caught on with consumers as fast as some anticipated. Mobile wallet users have so many choices, and are aware that mobile payments can lead to more impulse purchases. While mobile payments are increasing with PayPal, and there’s buzz around Apple Pay, Android Pay, Samsung Pay, and Google Wallet, offering multiple payment options is still a good idea for the merchant.

Key takeaway: Mobile wallet adoption is slow but is a benefit for retailers to offer.

6. Rise of Cloud Computing and Cloud Point of Sale

The legacy point of sale system is dying as POS systems and peripherals in the cloud continue to gain impressive traction. This is leading to not only more accessible and flexible solutions, like having your POS on an iPad, it’s leading to a decrease in total spend that independent merchants must make for even more robust and connected solutions.

For value-added resellers (VARs), this means a proliferation of new potential products that integrate software and hardware in new ways. Cloud POS systems are also aggressively connecting to niche and specialty stores and increasingly to omnichannel solutions.

This means restaurant POS, e-Commerce, and an emphasis on data and analytics for brick-and-mortar retailers is on the swift incline. Leading POS solutions are also battling it out in important new global territories expanding their reach and acquiring companies to improve their value propositions

Cloud POS has come a long way in the last decade, and with the integration of technology, IoT, and machine learning, it is going to reach even higher in the decade ahead.

Key takeaway: The Cloud POS is leading to a very dynamic ecosystem of innovation around software customized to each industry.

There’s no right or wrong POS system, but finding the right point of sale solution and add-on apps for your business can help your business grow. Read the full article from Star Cloud Services here.

Growing Restaurant Revenue with Mobile POS

restaurant mPOS

Mobility is dominating the point of sale world. From table-side service, to tablet point of sale, mobility is making is easier for restaurant owners and operators to perform quick and painless transactions and give their customers the ideal dining-out experience. While some of the smaller, “mom and pop” restaurants may be hesitant to invest in a mobile point of sale (mPOS) system, they could be missing out on a huge boost in revenue by not upgrading. In addition to revenue increase, the adoption of an mPOS system could also mean an increase in tips for servers, making it easier to maintain low turnover rates.

A report by Software Advice shows that mPOS can predominantly impact your servers’ commitment to upselling – therefore, increasing daily restaurant revenue. Upselling is a sales technique that restaurant server often use to induce the customer to purchase more expensive items, upgrades, or add-ons when placing their order. This technique is commonly used by restaurant server because their calculated tip becomes higher with every dollar spent by the customer.

How does mPOS impact upselling?

In restaurant settings where the mPOS system is used for table-side service, the server may have a tablet in-hand entering the order as it is being placed. This can help remind the server to ask the customer if they would like to add a side of fries to their order or upgrade their drink to a larger size for only a dollar more. This is especially helpful for daily promotions or one-day offers that are not a part of the server’s regular order-taking routine.

restaurant mPOS charts

In the chart above provided by Software Advice, you can see that restaurants are not upselling as much as they could be. However, we can see that the majority of customers surveyed are more likely to make an order modification that was suggest by their server when dining out.

The Mobile POS Checklist

In case revenue increase isn’t reason enough to adopt a mobile point of sale system, we’ve outlined some additional benefits that mPOS can bring to restaurant businesses. According to an additional report done by Software Advice, 72% of restaurant owners request mobile restaurant POS software.

First and foremost, you need an mPOS system that is simple enough for any server to fluently use. If you’re looking for a mobile solution that will allow for a table-side service, you must ensure that your mPOS software is quick and easy-to-use. If your servers are disrupting the order process by taking the time to search for items in the POS, it defeats the purpose of the table-side mPOS solution.

Secondly, you will need a receipt printer that works seamlessly with your mPOS solution and will allow for a total transaction to be completed right at the table. It has been bound that engaging customers by having them complete the payment process right on the tablet can actually lead to an increase in tips. When this transaction is complete, servers equipped with portable, handheld receipt printers can kindly print and hand the customer their receipt without ever disrupting the transaction process.

In addition to the ease of use and fluid transaction process, mPOS systems often offer features such as inventory management, loyalty, and customer data capture, that help you run your restaurant more efficiently.

If you’re looking for an mPOS solution to take your restaurant business to the next level, be sure to check out Star’s line of portable receipt printers for your mobile point of sale needs.

5 Benefits of Liquor Store Point of Sale Systems

liquor-store-pos

With over 42,000 liquor stores across the U.S., liquor store owners are constantly faced with finding new ways to stay ahead of the game. This can be as simple as upgrading to a point of sale system in place of an old and bulky cash register. Installing a POS system in your liquor store will not only open up opportunities for creating customer loyalty, but it can help with the overall management of your business. Here are the 5 of the biggest benefits that a POS system can bring to your liquor store business:

1. Simple Transactions

With an easy-to-use POS system, liquor store owners and operators can simply enter pricing based on single, multi-pack, and cases to automatically ring up the customer’s order without manually entering pricing. This also allows employees to automatically include discounts or coupons based on items sold, or the category of items. For non-scannable items, users can create fast, preset pick keys to ring up popular items.

2. Inventory Management

Point of sale systems allow liquor store employees to use inventory management features on single or multi-store locations, and provides multiple methods for adding, adjusting, and counting inventory. Print barcode labels when receiving new inventory, and let the POS track sales when scanning or entering items for check-out so you know when you begin to run low on specific items.

3. Employee Scheduling

Easily use your POS system to track employee’s clock-in and clock-out times, and track sales by department, store, and various date/time ranges. Store owners can use this information to conclude which employees are selling the most products, and which employees need further training. This information can also be used to track when your store is getting the most traffic so you can schedule an extra cashier for those times, and keep the lines moving.

4. Manage Reports

With a fully integrated point of sale, liquor store owners can easily run reports to monitor discounts and refunds, and track sales by item, brand, type, or date/time purchased. Store management can also gain instant access to inventory reports from any browser that includes current sales and inventory, or reorder reports to maintain static or dynamic levels of stock.

5. Customer Loyalty

By using a point of sale system in your liquor store, you now have the ability to capture important customer data and purchase history information. Many POS systems include automated VIP club pricing to help reward frequent customers, and offer a CRM to track customer buying history, and to target marketing efforts.retailcloud Additionally, digital receipts open another way to engage with customers through the point of sale. By adopting a digital receipt app for your customers to use, store owners can now offer their customers tailored discounts and promotions through the receipt itself. Learn how to start offering your customers digital receipts with Star printers. at www.starcloudservices.com.

Make your POS more than just a place for customers to complete a transaction, but a tool to crease a smoother workflow for your business, and an opportunity to engage with customers, and create customer loyalty.

Learn more about retailcloud’s POS for liquor stores at www.retailcloud.com.