Retail Stores are Boosting In-Store Customer Experiences with Receipts

 

At Star Micronics, we’ve been innovating POS Tech customer engagement solutions for years as an innovation hub for POS.

Recently we have solved how retail stores can achieve digital receipts and micro receipts that engage customers, and this year we’re rolling out PromoPRNT, a seamless feature that allows stores to easily reach their customers with POS Ads in-store on receipts.

 

A Star printer at Souvlaki George, 2017.

PromoPRNT as an Innovative Location Marketing Tool

  • PromoPRNT is a new service available to Star Micronics Cloud (formerly called Star Cloud Services) registered members that empowers retailers to create printed promotions in addition to receipts.
  • PromoPRNT is a suite of tools that allow small businesses to easily reach their customers with the creation, design, and execution of location marketing campaigns on receipts.
  • Ultimately, with these PromoPRNT tools, retailers will be able to deliver incentives directly to shopper’s hands at a fraction of the cost of other marketing tools.

Mobile In-Store is Catching On

According to a survey by iVend Retail’s 2018 Global Path to Purchase, 60.1% of shoppers said they used their smartphones in brick-and-mortar stores. This means mobile is an important touch-point for physical retailers and stores to elevate the customer experience. In 2017, Star created a seamless way for customers to upload their receipts to their smartphones called AllReceipts.

Customer-centric apps allow retailers to boost their sales. A good example of this is how Starbucks has created a seamless way to do mobile ordering.

 

Photo Credit: Kate Taylor, Business Insider.

 

Deployment 2.0 of Starbucks reworks the workflow of employees to better optimize their time that caters to the new mobile ordering feature at Starbucks locations, with a dedicated place for customers to pick up their orders.

Starbucks insists that digital sales are a key for its future and displays one of the top in-app experiences of any global retailer. Dedicated employees for mobile ordering tasks means Starbucks have sped up their customer-experience to enable mobile ordering to become an ever-increasing portion of their sales.

In-Store Mobile Experience Trends

Shoppers who receive special offers via mobile while they are inside physical stores show higher conversion rates than in other customer journeys, according to Retail Dive. Mobile is also increasingly the starting place for research into products and retail locations that are local. At Star, we recognize the importance of both digital and physical cues for shoppers and thus have dedicated digital receipts and location marketing suite of services that is an omnichannel solution to better engage the modern shopper.

 

 

Digital Signage that combines Mobile Loyalty with Digital Displays

With more consumers using mobile at physical retail locations, Star also has another new program that leverages POS Digital Signage, with digital signage partner, Sophatar.

Sophatar® POS Signage is another new service available to retailers who are registered Star Micronics Cloud users, for a low monthly subscription cost. Combining POS Data, with digital signage screens, the solution is able to increase the basket size of the most popular selling items at hospitality, grocery, retail, and apparel boutique locations.

In this article, we have covered how retailers and brick-and-mortar small businesses can easily combine mobile, location-marketing receipt tech and POS digital signage to create a better in-store customer experience that increases retail sales.

 

3 Reasons Why Restaurants Should Allow Customers to Order Online

Online ordering and delivery are so convenient that more and more people are going online and, in a few clicks, having meals delivered to their door. Online ordering and delivery are so convenient that more and more people are going online and, in a few clicks, having meals delivered to their door. According to banking analysts Cowen, delivery will grow to a $76 billion industry by 2022. CNBC reports that online orders comprise half of all deliveries, with millennials and the 35-44 age group leading the pack among diners who are taking advantage of online ordering apps and services.

Online Ordering Makes Sense for Your Restaurant

Although most restaurants take phone orders, it’s a good idea to have an alternate ordering method so people won’t get a busy signal or wait on hold for too long. Online ordering also means the phone won’t be ringing as often, taking staff away from other tasks and making the atmosphere more pleasant for dine-in customers.

Online ordering allows diners to enter their orders online through the restaurant’s website or app and designate whether it’s for pickup, delivery, or dine-in. Online ordering solutions also enable the customer to pay with a credit card before the order is prepared, and it streamlines workflows by sending orders directly to the kitchen. Implementing an online ordering system means a better customer service experience for patrons and allows you to gather their contact information for future marketing efforts.

Online ordering is a great way to boost revenue and attract new customers. The addition of Amazon Eats and Seamless are making it easier than ever for restaurants to introduce online ordering. If you haven’t already, here are three reasons why your customers should be able to point, click, and eat:

  1. Increased sales and larger orders

Restaurants that introduce online ordering increase their takeout revenue, on average, by 30%. For small restaurants or ones with limited hours, adding online ordering and delivery generates an additional revenue stream without impacting your dine-in customers.

Online ordering encourages larger orders by giving customers extra time to look through the menu and discover new items they would like to try. Diners are in control of the ordering process and they can take their time reading the menu without feeling rushed, securely process their payments, and never get a busy signal.

  1. Improved order accuracy

Taking phone orders means an employee must be able to clearly hear the customer on the phone, accurately and legibly write down an order, and then input it into the point of sale (POS) system. Sometimes the employee may not hear the order correctly or make mistakes while entering it into the POS terminal. Removing these steps means less opportunity for errors and a reduction in the amount of time and resources wasted remaking orders prepared incorrectly.

 

  1. Expand your customer base

More of your customers will seek out restaurants with online ordering, so it’s important to have every option available—phone, online and ordering app. According to a survey by the National Restaurant Association, 61% of people said they consider delivery and takeout options important for table service restaurants.  The experts at QSR Web reported that online ordering is outpacing dine-in patrons by 300%. If reservations at your restaurant are hard to get, or there are only a few tables, online ordering makes it easy for people to satisfy their craving or try it for the first time quickly and easily.

Restaurants are preparing more meals for take-out than they are serving to on-premises customers, so make sure they can place their orders using the technology they want. Online ordering is the key to drawing in new customers and increasing revenue.

The Ultimate Guide to Building Your iOS POS system

iOS POS systems look sharp sitting on a counter or mounted on a wall, so it’s no wonder why retailers and restaurants are drawn to these sleek setups for their establishments. Whether you need fixed terminals or a mobile solution, an iOS POS system can fulfill all your needs.

 

Are you in the market for a new iOS POS system? If so, keep these points in mind while you’re shopping around.

  1. iOS Device: If you’re using an iPad or other iOS technology you already own, make sure it has the most recent update that the hardware will support. If you have older devices, make absolutely sure the POS software you want to run supports your hardware — before you invest in it. A better strategy is to choose your POS software first — find a solution that offers features and functionality you need to run your business — then select the hardware. All iPad POS solutions aren’t the same. Look for options such as clock in/out, split checks, payments, scheduling and inventory tracking that can help you run your business.
  1. iPad enclosure: Although iOS POS systems are feature-rich, they aren’t ruggedized devices. An iPad or iTouch is a consumer-grade device, nowhere near tough enough for retail and restaurant workplaces. iOS devices that get wet or hot will have functionality issues, so protecting your technology with a specialized enclosure is imperative to staying online. iPads left unattended are targets for loss and theft, so opt for an enclosure that allows you to secure the device to a wall or counter. Some enclosures can be fitted to stands that flip and swivel into a customer-facing position, so shoppers can sign for credit card transactions or add a tip.
  1. Peripherals: iOS POS systems differ from more traditional POS solutions when it comes to peripherals. If you need a 2D barcode scanner, scale integration, receipt printer and customer display, make sure your solution has options to keep everything connected. Printing receipts from an iOS POS system can present a particular challenge for merchants. A great solution is Star Micronics’ TSP654II AirPrint, the First Receipt Printer on the market with AirPrint™ Certification. TSP654II printers allow merchants to print from their iOS devices without installing specific printer drivers.
  1. Aesthetic Appeal: One of the iPad’s main selling points is the tablet’s stylish design. If you selected an iOS POS system, chances are you care about how it looks. Don’t cover up a glossy iPad with a clunky enclosure or pair it with nondescript peripherals. Make sure your enclosure and peripherals enhance the iOS POS system and are as chic as their surroundings. Star Micronics offers mPOP™, Mobile Point of Purchase, the first hybrid for tablet POS that combines a cash drawer and printer peripheral. The unit’s ergonomic but fully integrated design works with the tablet or mobile device of your choice, so you can have a mobile solution without compromising space, quality design or functionality.

iOS POS systems can be a great choice for your store or restaurant if you strategically design a system that will meet your business’ needs, withstand a harsh commercial environment and complement your brand with the look you want. Work with an experienced POS solution provider to help you incorporate those elements into your solution — and more— to help you get the most out of your investment.

4 Ways to Get the Most Out of Your Cinema Kiosk

Discover four ways to get the most out of your cinema kiosk.

Kiosks are integral to the cinema experience, especially for theaters with a small staff. A kiosk can be used to purchase tickets, retrieve tickets bought online, and to place concession orders. These machines are especially important to movie-goers who arrive at the theater with just a few minutes to spare—they can bypass the line to purchase tickets or snacks and still find a seat in the theater before the previews start.

But don’t take our word for it—market research shows that given a choice, people actually prefer the do-it-yourself route.  One published study found that 89 percent of 1,000 people surveyed would “sometimes” or “always” choose a self-service kiosk over a full-service option. These kiosks are typically easy to use and engage cinema-goers during the ordering process.

A self-service kiosk is a win for your customers and your concession stand—these kiosks encourage larger orders by giving customers extra time to look through the menu and discover new items they would like to try.

Is your cinema kiosk reaching its full potential? Consider these four things:

  1. Your Kiosk should support a thermal printer A cinema kiosk should be equipped with a heavy duty thermal printer. The kiosk will need to produce tickets in the fastest way possible, and a thermal printer can do just that. The printer should also offer a jam free system. Having the receipts cut before the customer receives the ticket prevents the kiosk from jamming.

 

  1. Barcode scanner Movie theaters offer their own loyalty programs, but what good is being a member if you can’t scan your card at the cinema kiosk? Some cinema kiosks activate by touch screen or credit card swipe, while others require scanning a loyalty card. Your customers love freebies and accruing points towards free movie tickets, so don’t make them wait on the full-service line to get their rewards.

 

  1. Integrated speakers – A cinema kiosk should also include a set of integrated speakers to talk customers through the ticket buying and checkout process. This is especially important for people who aren’t familiar with self-service kiosks and need some additional direction and patrons who have vision issues and can’t read the screen clearly.

 

  1. Card Payment Acceptance If your full-service lines accept credit card payments, your cinema kiosk needs to accept them too. Not everyone carries cash, so make sure your kiosk is equipped with a card reader and payment processing platform.

 

 

Star Micronics’ kiosk printers give the added benefit of Star Cloud Services (SCS). With SCS the printer has a lot more to offer the seller and consumer. Engage Now is a service that prompts the consumer to rate their experience with the kiosk. The managers also get the ability to check the status of their equipment to make sure everything is running smoothly. There are still a number of tools available when using Star Cloud Services.

Cinema kiosks are the preferred method of ticket ordering, pickup and payment for many theater goers who want to control the process or skip the line because they’re short on time, or they don’t want to wait on line. Ordering snacks and drinks at the kiosk is a great way to generate additional sales, as people have a little extra time to peruse the menu at their own pace. A self-service kiosk serves a very specific purpose, so make sure it’s equipped with the features that will people through quickly so they can enjoy the show.

How a Thermal Printer with a USB Tether Connection Benefits Restaurants

Restaurant owners that want to turn tables faster and increase throughput often look to upgrade their technology. Mobile solutions can help boost profits and ensure a higher level of customer satisfaction – but even the newest, most feature-rich solutions only print as quickly as their device to receipt printer connection allows.

It doesn’t matter if you’re dealing with top of the line POS hardware or more affordable packages, even the best technology won’t perform as expected without connectivity you can count on.

Star Micronics has developed a new printer with a USB tether option that eliminates connectivity problems between the device and the receipt printer, so data is transferred to receipt printers quickly when your restaurant staff is on the go.

What causes connectivity problems?

Device to printer connectivity problems can cause dropped tickets, order mistakes, and errors in food preparation. They also can cause a delay in the time it takes to transmit data.

What is a USB tether?

The main connectivity options restaurant owners usually consider for their device to printer connections are Wi-Fi, Ethernet and Bluetooth. Unfortunately, none are a perfect fit – Bluetooth and Wi-Fi connections can be unpredictable in a hospitality environment, while Ethernet connections may be awkward and difficult to set up.

AUSB tether is the ideal solution for a restaurant or hospitality venue that needs “always on” connectivity between devices. USB tethers are established when an Internet-enabled device, like an iPad or Android tablet, is connected to another wireless device using a wireless connection or a physical cable via a USB connection. USB tether, especially when wired to another device, is extremely reliable.

How can I employ a USB tether in my restaurant?

If your restaurant needs to print receipts from mobile, web-based POS applications but struggles with connectivity issues, a printer that is connected via USB tether is the perfect solution. Star Micronics’ new TSP100IIIU offers a simple and extremely reliable tether via USB connectivity. If you’re using an Apple device, the USB tether will simultaneously charge the device that is it connected to.

The TSP100IIIU allows iOS, Windows or Android devices to tether directly to the receipt printer. The simple connection, lightning fast printing speed and compact design provides the reliability required for fast-paced service, high volume transactions and workplaces where wireless networking is difficult.

This cost-effective printer option includes everything you need to upgrade your printing capabilities. The printer comes with an internal power supply, cables, mounting kits, and paper roll. Its simple “plug and play” connectivity and new USB serial number feature, allows a PC to detect the TSP100IIIU on its Windows platform using any USB port.

Your customers expect to see up-to-the minute POS solutions that empower them to order when they want, how they want and pay the check promptly when they are finished. However, mobile POS is only as reliable as the internet connection that keeps it up and running. Restaurants that use tablet POS in their restaurant or hospitality venue should take advantage of Star’s new receipt printer with the USB tether option so they can print receipts anytime, anywhere, with a reliable internet connection.

Learn more about the TSP100IIIU: http://starmicronics.com/pages/TSP100

Calling All Hospitality ISVs: Provide a Reliable iOS Device for Receipt Printer Connection

The rise of mobile technology and its benefits include shorter wait times, more streamlined processes, and less double work for employees. This has caused technology preferences in the hospitality industry to shift away from stationary legacy systems and move towards mobile tablet and iPad point of sale (POS) solutions. Mobile solutions have also become an option for restaurant operators that need to upgrade their POS technology but don’t want to add more traditional terminals.

Restaurants are turning to ISVs to enable them to use state-of-the-art mobile POS solutions to give them the receipt printing functionality they need at the table, at the checkout counter, car side, in outdoor dining areas, and anywhere else transactions can take place. However, upgrading a clients’ POS system with mobile capabilities is more than just integrating new hardware, it also means the addition of new elements that will keep printers connected and operational.

Star Micronics’ TSP100IIIU may be the answer you are looking for.

The Problem with Bluetooth and WLAN Connections

The main connectivity options restaurant clients usually consider for their receipt printer to device connections are Bluetooth and WLAN. Unfortunately, neither are a perfect fit for “always on” connectivity.

What is Bluetooth?

Bluetooth technology uses short wavelength UHF radio waves to connect to a mobile device or computer. Although Bluetooth is synonymous with hands-free connectivity or headsets, this technology uses the same 2.4 GHz frequency as Wi-Fi. Before a connection can be established, the devices need to “pair” and then a network made up of piconets (devices using Bluetooth) is established. The network is fluid as devices enter and leave the field.

 

What is WLAN?

A wireless local area network (WLAN) allows a mobile device to connect to a LAN through radio transmissions. WLANs usually follow IEEE 802.11 standards and are therefore compatible with almost every mobile device or computer.

 

The Benefits of a USB Connection from POS Device to Receipt Printer

A USB connection from device to printer may be, if not the best, then one of the best connectivity options for your restaurant clients. By nature, a USB connection reduces the time required to transmit data from the POS device to the receipt printer. This allows for lightning fast printing of order tickets and customer receipts in a restaurant environment. Because of this, your restaurant clients will experience a boost in customer satisfaction. Restaurants will also experience an increase in table turns due to staff’s ability to submit an order ticket and print the customer’s bill more quickly, ultimately boosting sales. Additionally, a USB connection is one of the most reliable, ensuring order tickets aren’t dropped or lost and causing an undue roadblock for your client when trying to deliver exceptional customer service.

The Star Micronics Solution

The issues your hospitality clients face with connectivity have occurred as shifts in the industry and technology innovations have forces receipt technology to evolve quickly over the last several years. Most recently, the popularity of iPad® and iPhone® solutions has increasingly demanded mobile and connected receipt printer solutions, but until now, there hasn’t been a solution that offers simple and reliable connection for iOS devices to a receipt printer. In light of these challenges, Star Micronics has developed solutions for clients who need to print receipts from Web-based applications and help hospitality customers overcome connectivity issues.

Why choose the TSP100IIIU?

The TSP100IIIU builds on the success of Star’s TSP100ECO printer. The new model offers faster print speed, increased reliability and connectivity, power switch and serial number for asset management, and more, such as:

  • Low operating cost
  • High-speed printing, 43 receipts per minute
  • Guillotine auto-cutter
  • Revolutionary futurePRNT receipt design software
  • Compatible with Star Cloud Services and AllReceipts™

Connectivity issues can derail any POS system, wreaking havoc on a client’s hospitality operation. A mobile solution and printer is only as reliable as its network, and Ethernet, Wi-Fi and Bluetooth connections all have vulnerabilities that can cost clients time and money. Star Micronics’ new TSP100IIIU offers an answer to printer connectivity issues, by allowing iOS devices to tether directly to the receipt printer.

Download our full eBook: Star_TSP100IIIU_Receipt_Printer_Connection_eBook

 

4 Ways Mobile Label Printing Optimizes Order/Pick-up Applications in Restaurants

Numerous media outlets have written about hilariously misspelled names scribbled on coffee orders. Although it may be amusing to read about someone telling a barista their name is “Gunner” and being handed a cup that says “Goner,” handwritten labels can cause major headaches for restaurant employees.

Order online/pickup is a growing segment of the restaurant industry – so it’s important for businesses with these capabilities to make sure they do it well. Mobile label printing helps eliminate confusion while orders are prepared and picked up, and it helps speed up customer service by cutting down the time it takes an employee to locate an order.

Here are four advantages to using mobile label printing:

1. Order Accuracy. A mobile printer easily creates clear, easy-to-read order labels for takeout packages. This eliminates the need to write on each container or tape receipts to boxes so employees know which customer’s order they belong to. Printed labels will also cut down the amount of errors made while preparing each order and time spent deciphering handwritten names when a customer comes in to pick up their food.

2. Customer Service. Mobile label printing helps ensure that customers receive fast and efficient service. Take out and online orders can be prepared quickly and efficiently, and food is ready in a timely manner. When customers arrive to pick up their order, food and beverages can be located quickly so people can get home to enjoy their meals. Clearly printed labels eliminate the possibility that a customer will receive the wrong order or have missing items.

3. Branding. Your restaurant’s logo, address, phone number and website can be added to the label template, so each label is a consistent representation of your brand. Online orders and other to-go items that leave the restaurant with a customized label are an advertising opportunity that can help drive new and repeat business to your eatery. If takeout or delivery is a new part of your business, it’s a great way to get the word out that you offer this service.

4. Professional Appearance. Messy, handwritten labels don’t make a great impression. Take-out packaging that is printed with your restaurant’s logo, marketing messages, and contact info give orders a professional appearance. The online order/pick-up in store process will appear polished and smooth and your customers’ positive experience will encourage them to return.

To maximize the impact printed labels can have on your business, you need to use the right technology. Star Micronics’ SM-L300 portable receipt printer, for example, supports thermal receipt paper and lined or linerless MAXStick label paper, making it the perfect mobile label printing solution for restaurants. The SM-L300 also doubles as a fully integrated label printer for retail stores, restaurants, delivery, and warehouse applications.

Mobile label printing can help restaurant owners increase efficiency and accuracy, enhance customer service, and ensure that orders are prepared quickly and correctly. Printed labels eliminate errors made during preparation or pick-up due to misplaced receipts or an employee’s bad handwriting. Customers will appreciate professional service and a fast, high-quality experience, which will keep them coming back for more.

Click here to learn more about Star Micronics’ SM-L300 portable printer.

 

Solutions for Printing from Web Broswer-Based Applications: PassPRNT

Receipt technology has advanced dramatically in the last several years. Previously, in every transaction, a customer would pay for their purchases at the POS terminal and accept a printed sales receipt as a proof of purchase in case they needed to make a return or exchange. Mobility, however, has revolutionized POS and changed the process of providing a customer with a receipt.

Star Micronics has developed a variety of printing solutions for mPOS, including two that facilitate receipt printing from Web-based applications via HTTP(s) and from a project on an Android™ device or Apple hardware such as an iPad®, iPhone®, or iPod touch®. These solutions, WebPRNT and PassPRNT, solve common problems merchant often encounter with mobile printing.

Print from a Web Browser-Based Application with PassPRNT

PassPRNT is the newest printing application for iPad, iPhone, iPod touch, and Android devices. The app resolves issues associated with printing from POS solutions supported by native iOS, Android, or Web applications by sending the receipt data using a URL scheme. The PassPRNT native application accepts the data, formats the receipt for the printer, and sends it to any Star Bluetooth, Ethernet,or USB (Android only) printer connected to the iOS, Android, and Windows devices.

How it works:

For the first time, PassPRNT links with Star’s POS and portable printers to enable printing using the company’s unique URL scheme-based printing method and the PassPRNT companion app.

Its easy-to-use integration allows users to print from any Web application in any Web browser including Safari/Chrome using a URL scheme to print on a Star Bluetooth printer. The operating system is capable of automatically switching from a host application to the PassPRNT application and back, with a simple and user friendly “one tap” request to print from any iPad, iPhone, or iPod touch to a Star Bluetooth printer.

Why choose PassPRNT:

  • Uses Star’s unique URL scheme-based printing method
  • Available for receipt, label, and kitchen printer models
  • Automatically switches from host to PassPRNT app and back for “one tap” printing
  • Very little coding involved in the main application to communicate with PassPRNT
  • Empowers users to print from any iPad, iPhone, or iPod touch and Android devices when using Filemaker

To learn more about PassPRNT and to find out if your Star Micronics receipt printer supports PassPRNT, please visit http://starmicronics.com/pages/PassPRNT.

Download our eBook: Solutions for Printing from Web Browser-Based Applications on iOS, Android, and Windows

Why Bluetooth Low Energy is the Best Option for Mobile Printing

People most commonly think of Bluetooth as the wireless technology that allows them to connect a mobile device to a car or an earpiece. Bluetooth has given rise, however, to a newer generation of wireless technology – Bluetooth low energy (BLE) – which was first introduced in 2011. Today, BLE is the best option for mobile printing and other devices that require short bursts of connectivity.

In order to understand why BLE is perfect for all mobile printing needs, it’s important to know the difference between Bluetooth and BLE. Bluetooth connectivity is designed for devices like wireless headsets and speakers, mobile phones, and is ideal for streaming applications such as Pandora or Netflix. In comparison, Bluetooth low energy (also known as Bluetooth 4.0) is exactly what its name says: low power consumption wireless technology.

BLE for mobile 2

How does BLE work?

Bluetooth and BLE both operate on the same 2.4 GHz ISM band. Unlike regular Bluetooth that uses a lot of power, BLE stays in sleep mode until a connection is initiated with a mobile device. The connections are short bursts because the data is traded quickly. Bluetooth low energy devices’ energy consumption levels are so low; one device can run on the same battery for years. Obviously, Bluetooth low energy isn’t going to work for Netflix, but its’ perfect for devices that only need to exchange data quickly and intermittently, like a mobile printer.

Who can use BLE devices?

BLE is perfect for devices that don’t need to stream large amounts of data continuously. This universal-low power wireless standard makes it easy to connect any product to a smartphone or tablet. BLE is the wireless technology used for personal fitness devices (like Fit Bits), as well as for monitoring sensors and mobile printers in taxi, rideshare, and delivery applications.

Where can you use them?

Bluetooth low energy mobile printers are small and light, and can easily be carried by servers in restaurants, delivery drivers, and workers in intermodal facilities and warehouses. They can be used to print invoices, labels, receipts, and other documents.

Star Micronics has several BLE-enabled printers ranging from compact models that measure only a few inches and fit into a pocket or apron, to more robust options all at affordable price points. Star’s mobile printers are perfect for indoor/outdoor use, field service and restaurant environments where they could get wet or dropped. These devices also come with an external power cable so they can be charged anytime, anywhere, even on the road.

Easy to use, even for BYOD workplaces

BLE printers are compatible with a large installed base of mobile phones, tablets, and computers. Star’s line of mobile printers is easy to use with any Apple iPad® or iPhone® BLE device and doesn’t require pairing. There’s no limit on the number of devices that can be connected to the mobile printers, making it the ideal solution for a BYOD (bring your own device) workplace. Employees don’t need to hunt for “their” tablet or mobile device; they can grab any equipment to complete the task at hand. Star’s mobile printers are also compatible with other operating systems, including Windows and Android.

BLE connectivity is the perfect option for mobile printing. These compact mobile printers are energy efficient and cost-effective for restaurants, rail yards, airports, and delivery services that need to print on-the-go receipts, labels, and invoice. Learn more about Star Micronics’ SM-L200 and SM-L300 BLE portable printers.

Solutions for Printing from Web Browser-Based Applications: WebPRNT

Screen Shot 2016-05-02 at 10.57.56 AM

Receipt technology has advanced dramatically in the last several years. Previously, in every transaction, a customer would pay for their purchases at the POS terminal and accept a printed sales receipt as a proof of purchase in case they needed to make a return or exchange. Mobility, however, has revolutionized POS and changed the process of providing a customer with a receipt.

Star Micronics has developed a variety of printing solutions for mPOS, including two that facilitate receipt printing from Web-based applications via HTTP(s) and from a project on an Android device or iOS hardware such as iPad®, iPhone®, or iPod touch®. These solutions, WebPRNT and PassPRNT solve common problems merchant often encounter with mobile printing.

Print from a Web Browser-Based Application with WebPRNT

WebPRNT, which enables device-agnostic receipt printing technology, supports HTTP(s) requests used in Wed-based applications. It facilitates printing on any Star Micronics WebPRNT-enabled printer – including receipt, label, and kitchen printers – from any local device running a Web-based application.

This low cost, versatile solution to printing from Web browser-based applications allows users to print high-quality POS receipts with professional, crisp graphics on Star’s line of WebPRNT – compatible printers.

How it works:

You can use any device you want when you download WebPRNT, so businesses can eliminate the need to spend money on upgrading their current hardware. This solution enables local printing from a device with a browser to a compatible WebPRNT printer (desktop or mobile) on the same network.

WebPRNT is easy to read, maintain, and modify for developers. It works with XML tags or a JavaScript software development kit (SDK) that is integrated into the Web application’s code. This functionality can be extended to Bluetooth printers by using the WebPRNT Browser with no changes to the Web code. In addition to Web-based applications, Star’s WebPRNT also supports HTTP(s) requests from native applications.

One advantage of integrating WebPRNT is that the application the engineer or developer creates can give a retailer more complete control of printing, such as the ability to adjust the formatting, operate the cash drawer, or check the status of the printer. It also enables additional, innovative features to be added to the print application including digital receipts and other cloud services.

WebPRNT technology is available with several of Star Micronics’ printers including the TSP650II WebPRNT, SP700 WebPRNT, TSP700II WebPRNT, TSP800II WebPRNT, as well as any of Star’s Bluetooth printers using WebPRNT Browser.

Why choose WebPRNT: 

  • Easy to use. WebPRNT eliminates time spent downloading software and installing drivers. The app enables printing from any local device hosting a Web-based application (e.g., Explorer, Chrome, Firefox, and Safari) to a Star WebPRNT-enabled receipt printer.
  • Affordable. WebPRNT enables printing from any application or operating platform without the need for expensive, multi-platform development costs.
  • Compatible. WebPRNT allows users to print from their application to a WebPRNT-enabled receipt printer from any device, regardless of its operating platform.

To learn more about WebPRNT and find out if your Star Micronics receipt printer supports WebPRNT, please visit http://starmicronics.com/pages/WebPRNT.

Download our eBook: Solutions for Printing from Web Browser-Based Applications on iOS, Android, and Windows