Finding the Right Mobile Application and Printer for Your Restaurant

 

Finding the Right Mobile Application and Printer for Your Restaurant

When owning and operating a restaurant or food service business, it’s important that your customers are always left satisfied, whether that be by the food, wait service, or speed. What many restaurateurs do not realize is that this often goes beyond serving a good plate of food and having an attentive staff, but it all connects to your backend operations. Food service and restaurant businesses need to make sure that they have a solid point of sale system that keeps everything running smoothly and efficiently.

Fourleaf and Star Micronics offer restaurant solutions for businesses of all sizes with top performance. Fourleaf is a restaurant point of sale (POS) application that allows management and staff to manage orders from start to finish using an iPad. Restaurant and food service business choose Fourleaf and Star for its mobility, always-on functionality, and outstanding user and customer experience.

Mobility

Smaller restaurants, cafes, and food trucks need mobility options that will allow them to take an order and accept payment from anywhere, at any time. With mobile ordering and payment becoming more popular options when it comes to food service, it is important for business owners to accommodate to the new generation of consumers by offering more mobile options. Fourleaf allows restaurants to seamlessly accept mobile orders and payments. Operating on iPads, Fourleaf’s POS solution enables food service businesses to go completely mobile using one of Star’s mPOS hardware options including the SM-L200 portable printer, mPOP, or mC-Print3.

Always-on Connectivity

With Fourleaf and Star Micronics, restaurateurs never have to worry about devices being disconnected, or losing payment or transaction information. The benefit of Fourleaf’s real-time sales and inventory updates is that business owners and managers are always connected and able to see updates whether they are in the restaurant or relaxing at home. And with Star Micronics’ new mC-Print3, they never have to worry about losing connectivity with the printer’s HUB interface with Bluetooth, USB, lightning USB, and Ethernet options. Not only does the mC-Print3 offer multiple connectivity options, but it also allows restaurants to connect multiple devices to be used all at the same time while boasting both spill- and insect-proof technology, making it ideal for kitchen and restaurant environments. For mid-size and large-scale restaurants, always-on and always-connected functionality is a must.

User and Customer Experience

The most important aspect of running a successful restaurant business is providing an exceptional customer experience. In order to do this, staff must be knowledgeable of the menu and the back-of-house operations including how food is prepared, wait times in the kitchen, and most importantly, the point of sale. Providing your staff with a user-friendly POS system helps set-up them—and your business—up for success, especially in a large-scale and busy restaurant environment. Fourleaf POS offers an easy-to-use and intuitive system that makes it easy for staff to take orders, print receipts, and track loyalty. This is also great for the customer experience because they receive excellent service and rewards for frequenting your business. Star’s TSP143III printer helps staff to quickly print receipts and credit card slips and offers an aesthetically pleasing printing solution for your business.

The bottom line is that no matter what size or type of restaurant or food service business you run, it is important to have modern and functional technology to help your staff get the job done and provide your customers with a 5-star experience every time. Whether you own a food truck or a steakhouse, Fourleaf and Star Micronics have the solutions to help you succeed.

Star Micronics and Sudzy Team Up to Provide Turnkey iPad POS to Dry Cleaners


SOMERSET, N.J.Sept. 11, 2017 — Star Micronics, the global industry leader in point-of-sale printer solutions, has teamed up with Sudzy, a leading-edge developer of POS software for the dry cleaning industry, to provide an all-in-one cloud-based iPad POS solution, featuring Star Micronics mPOP, which is certified with the Sudzy software.

Sudzy POS provides many industry-specific features that allow dry cleaners to streamline processes and improve communication with their customers. Sudzy POS makes it easy to create and change orders with modifiers and detailed instructions for each individual garment, print garment tags, track orders, process payments with cash and credit cards, and alert customers when orders are ready for pickup —all activities, including sales volume, can be tracked in real time. A mobile app enables customers to place one-click orders directly from their phones and the drivers’ pickup and delivery routes are optimized. The fully integrated customer engagement platform helps increase sales with automated emails and coupons.

The Star mPOP combines a small cash drawer and two-inch receipt printer in a sleek, space-saving design that is ideal for tight workspaces and low-cash businesses such as dry cleaners. The mPOP communicates via Bluetooth, and additional USB ports are neatly positioned in the back, offering quick and easy access for bar code scanners, tag printers and other peripherals. Paired with an iPad secured in a stand, the mPOP turns into a turnkey POS system that is easy to use and install.

In addition, Star offers the heat- and humidity-resistant SP700 impact printer for tag printing, and drivers picking up laundry use the SM-S220i mobile printer to print laundry bag tags.

“We discovered that most dry cleaners still use out-of-date POS software and hardware, many from the ’90s, creating a barrier between them and the customers,” said Roy Ganor, co-founder and CEO at Sudzy. “Star’s mPOP offers a robust and modern design combined with easy integration with our POS software and is ideal for use by dry cleaners.”

“Star is proud to partner with Sudzy to offer a cutting-edge POS solution that enables dry cleaners to better serve their customers and grow their business,” says Christophe Naasz, director of business development, at Star Micronics. “Sudzy POS for iPad paired with mPOP is a cost effective solution for dry cleaners looking to upgrade to the next-generation POS.”

The Sudzy and Star Micronics all-in-one POS solution is available from Sudzy and includes an iPad with Sudzy POS software, tablet stand, credit card reader, and Star mPOP with receipt printer and cash drawer, optional bar code reader, and tag printer. Customers pay a small fee for the hardware upfront and get the basic software with unlimited updates for free. Premium features are available at a low monthly fee.

About Sudzy
Sudzy provides an all-in-one POS and customer engagement solution designed to grow dry cleaning businesses. The company connects local dry cleaners with their customers for online and walk-in orders by streamlining all processes. Sudzy was founded by Roy Ganor and Hilary Barr in 2015, and has already helped hundreds of dry cleaners in New York City. The Sudzy app is available in the Apple Store.

About Star Micronics
Star Micronics, one of the world’s largest POS providers, has designated a portfolio of printing, secure cash management and customer solutions for any retail or hospitality establishment in POS and mPOS environments. Embracing the mobility wave, Star’s complementary SDKs allow users to utilize Star printers in tandem with Android, and iOS iPad and iPhone devices to generate receipts for all of its printers. Always leading, always innovating, Star Micronics enables web-based printing solutions, including remote cloud printing, wireless cash drawer solutions, proximity-based printing and secure cash management. For more information, please visit www.starmicronics.com or follow us on FacebookTwitterYouTube or LinkedIn.

Star Spotlight with Thirdshelf

What does Thirdshelf do?

Thirdshelf is a loyalty marketing software for independent retailers that helps to drive sales with customized loyalty programs and automated customer communications. They help these independent merchants grow the value of every customer relationship through analytics and converting transactional data from the point of sale. The Thirdshelf loyalty software is 100% branded to the retailer and is completely digital with no cards, dongles, or extra hardware required.

How is Thirdshelf working with Star Cloud Services?

Thirdshelf and Star Cloud Services have worked together to develop an offering where they can take transactional data from a Star Micronics receipt printer, regardless of the point of sale system that the printer is tied to, and convert data into powerful analytics and automated marketing to bring shoppers back into the store. Through this offering, retailers can create and send personalized email and SMS offers to their shoppers and learn how to accurately measure their customer relationships.

How will Thirdshelf and Star Cloud Services impact the future of retail?

“There’s a big shift happening in retail today,” says Rami Karam, Co-Founder and CEO of Thirdshelf. “Retail is beginning to move away from a transactional-oriented view and more toward a relationship-oriented view.”

Online customer data is very prevalent in today’s retail market, which has previously been less important for in-store shoppers. With more online merchants opening traditional brick and mortar stores, they’re bringing more of this customer data to the forefront of traditional retail. Thirdshelf, teaming up with Star Cloud Services, allows brick and mortar retailers to manage these loyalty programs and marketing through transactional data, just as they would in a digital store.

Star Spotlight with Erply

Erply

What does Erply do?

Erply is a point of sale and inventory management software that will track sales and inventory for retailers. Erply POS is a cloud-based solution that allows retail store owners and operators to manage their point of sale, and check-in on sales remotely from their tablet, computer, or smartphone. They offer fully integrated point of sale solutions for iPad®, Windows, and Android™, with dedicated POS hardware. Users can utilize Erply software to ring up sales, track customers, and manage inventory and employees from anywhere, anytime.

How is Erply working with Star Micronics?

Erply has integrated a number of Star Micronics’ printer peripherals including the all-in-one mPOP™, TSP100ECO thermal printer, SM-S230i, SM-T300i, SM-S220i portable printers, and more. Erply chose to work with Star’s mobile solutions that offer Bluetooth connectivity because they found it to be a great pair with Apple iPads. In addition to iOS, Erply has also found that Star Bluetooth printers to offer a simple set-up with Windows tablets. Erply partners with Star Micronics to provide a complete mPOS solution to retailers for any operating system.

What key benefits are Star mobile printers bringing to Erply customers?

One of the biggest benefits of the Star mobile printers is the ability for retail employees to carry their printer and iPad around larger stores to answer customer questions and complete a sale in-aisle. In many cases, Erply sees their retail customer utilizing the belt clip included with all Star portable printers and using MSR readers to process the credit card payment on the spot. This solution helps reduce lines in larger and busier retail environments and creates a better experience for both retail employees and the shopper.

“We found that Star Micronics’ Bluetooth printers offer one of the easiest set-ups that we have. We’re most confident in setting up Star printers with iPads and other mobile devices. Because of Star’s cross-platform availability, Star mobile printers are the easiest solution for us to recommend to customers.”

– Cameron Neelis, Technical Support Specialist, Erply

Star Spotlight with Auto-Star

What does Auto-Star do?

Auto-Star began developing point of sale and retail management technology in 1982 and has worked to provide a top-of-the-line solution for grocery, pharmacy, and natural health markets. Auto-Star’s POS solution is designed to help increase operational efficiency along with customer service levels. They strive to put the customer at the forefront of every transaction, while making an intuitive solution for end-users. They currently have thousands of happy customers all over North America and the Caribbean.

How is Auto-Star working with Star Micronics?

Auto-Star has been working with Star Micronics for a number of years with both their end-user customers and their reseller partners. They chose to add support for Star Micronics printers because they are fast and reliable for end-users and are easy to operate. In addition, Auto-Star has added support for Star Cloud Services’ free digital receipt solution using the AllReceipts™ app. Auto-Star customers already using Star Micronics’ TSP100ECO printers can now experience the added benefit of providing a digital receipt solution to their shoppers.

What key benefits is Star Cloud Services bringing to Auto-Star customers?

Auto-Star customers were looking for a digital receipt solution for a number of years. With Star Cloud Services and AllReceipts, Auto-Star found a solution that was quick and easy to integrate with no need to update or change hardware. Star Cloud Services’ digital receipt and customer engagement tools are available to use on any Star receipt printer for free. This gave users the ability to add the digital receipts functionality to their current solution for no additional cost.

“The Star Cloud Services’ digital receipt solution with AllReceipts offered a very simple set up for both Auto-Star and our end-user customers. Our customers were able to see the benefit of it right away.” – Josh Wintoniak, Sales Manager, Auto-Star

Star Spotlight with Shift4

Shift4 blog

What does Shift4 do?

Shift4, the first card-present payment gateway and the largest independent payment gateway in North America, is now launching their mobile point of sale system. Shift4 decided to take a different appraoch in building their mPOS solution and wanted to put a focus on the enterprise market. Shift4 offers specific solutions to hospitality, retail, food and beverage, eCommerce, and most other industries which are scalable from a single store to an international enterprise with franchise and company-owned locations.

How is Shift4 working with Star Micronics?

Shift4 is a software-as-a-service provider that was seeking the perfect hardware to compliment their solution. They decided to go with Star Micronics base on their reliable and advanced printer models. Shift4 has integrated throughout Star’s entire line of point of sale peripherals including desktop thermal and impact printers, portable printers, and the all-in-one mPOP™ peripheral. Shift4 currently supports Star Micronics’ SM-S220i, SM-S230i, and SM-T300i portable printers, the TSP650II BTi and WebPRNT thermal printer, the SP700 impact kitchen printer, and the mPOP™.

What key benefits does the mPOP™ bring to Shift4 customers?

Shift4 values customer communication and keeps in close contact to make sure that all of their customers are satisfied with their solution. The mPOP offers a compact solution that can work with any mobile device. Having the printer and cash drawer combined into one peripheral is a huge benefit in the mPOS space, and it is simple to operate.

“In mobile point of sale, it’s important to have a solution that is versatile and doesn’t take up a lot of space. The mPOP combines the cash drawer and receipt printer into one compact form factor that it perfect for mPOS needs.” – Jeremy Fried, System Architect at Shift4.

 

Star Spotlight with Vend

Vend with Star

What does Vend do?

Vend is America’s leading retail POS software, inventory management, ecommerce & customer loyalty platform for iPad®, Mac, and PC. Vend has customers in over 150 countries and prides itself on providing seamless point of sale solutions for retail, food and beverage, coffee shops, and more. Vend’s ecommerce and sales operations features make it easy for retailers to provide the perfect shopping experience for any customer whether in-store or online.

How is Vend working with Star Micronics?

Vend works with Star Micronics’ printer peripherals to bundle a sleek, yet reliable point of sale solution for any retailer. With certified support for Star’s TSP100 and TSP650IIBTi desktop printers, SM-S220i portable printer, and all-in-one mPOP™ peripheral, Vend offers solutions for large or small retail environments. Vend has also recently added support for Star Cloud Services’ free digital receipt solution and customer engagement tools. Star Cloud Services, along with Star’s AllReceipts™ digital receipt app, allows retailers to offer their shoppers the option to claim a digital copy of their receipt and gives them the ability to later engage with their customers through the app.

How is Vend working with the new Micro Receipt?

Star Cloud Services recently released a new feature called the Micro Receipt. The Micro Receipt allows retailers to print only the AllReceipts QR code on the paper receipt, saving up to 80% on paper compared to the original. While only the QR code and optional store name and time stamp will appear on the paper receipt, once scanned within the AllReceipts app, the customer will have gained access to the full, itemized receipt in the app. Vend is the first to integrate the new Micro Receipt, allowing their retailers to get a longer lifecycle out of every Star Micronics printer.

“We think there is great potential to introduce this new solution, specifically the Micro Receipt, to our customers,” says PE Perruchot de la Bussiere, General Manager of Channel and Business Development for Vend. “With this innovative solution, we will be able to work with resellers and find new customers together.”

Star Spotlight with Appetize

Appetize banner

What does Appetize do?

Appetize is a modern enterprise point of sale platform that is specific for sports and entertainment, education, and professional industries. Designed from the bottom up with multi-site and multi-business units in mind, Appetize is deployed in over 15,000 business units with the most complex setups. Offered with a full site of features, Appetize offers a simple solution for mobile ordering and accepts payment methods of cash, credit, EMV, NFC, Apple Pay, RFID, Bluetooth, and many more.

How is Appetize working with Star Micronics?

Appetize works with Star Micronics’ printer peripherals including the TSP650IIBTi desktop receipt printer and the SM-S230i portable receipt printer. Appetize has Star printers in nearly all of their enterprise locations. To name a few, Appetize and Star provide POS solutions for the Golden 1 Center (home of the Sacramento Kings), U.S. Bank Stadium (home of the Minnesota Vikings), over 40 Live Nation properties, and many more.

How has Appetize teamed up with Star and Elo?

Appetize is also bundling their point of sale solution and Star peripherals with the Elo I-Series. This bundle appears mostly in bar, concession, and restaurant environments where hardwired functionality is needed.

The Appetize, Star, and Elo bundle provides a simple, fully integrated POS that includes a touch screen monitor for Android. This solution, with the I-Series flip-stand, can transform into a fully functional self-service kiosk, or used as a traditional point of sale system.

“We work with Star because it combines the best of modern and enterprise on the hardware side,” says Kevin Anderson, Chief Strategy Officer at Appetize. “When it comes to printers and the types of environments that Appetize is typically in, which is high pressure and high volume, we need a hardware that is reliable”

Star Spotlight with iVend Retail

Star_mPOP_iVend

What does iVend Retail do?

CitiXSys develops technology and omnichannel retail solutions with the iVend Retail suite. The solution consists of about seven modules that has the terminal POS, mobile POS, e-commerice, loyalty, and more, all in one solution that works right out of the box. iVend Retail is designed to address the challenges faced by omnichannel retailers today.

How is iVend Retail working with Star Micronics?

iVend Retail certified Star Micronics’ mPOP™, combination cash drawer and receipt printer peripheral, in order to provide their retailers with a compact, sleek, and attractive contemporary offering. Star’s mPOP has been integrated with iVend Retail’s terminal POS and mPOS solution to deliver their customers an all-in-one, out of the box offering with a hardware component. The mPOP and iVend Retail solution has been hugely popular within the footwear and apparel retail industry due to the mPOP’s sleek look, and it’s ability to compliment the retailer’s image and brand.

What key benefits and features is the mPOP bringing to iVend Retail customers?

CitiXSys has recent released iVend 6.5 with the new POS designer. This solution allows the retailer to take advantage of the slick, mPOP device and tailer the point of sale screen to match. The mPOP and iVend solution also offers a highly functional and reliable solution for the retailer that requires no technical knowledge to operate.

“The main attraction of the mPOP to our customers is that it gives a sleek, compact look in the store,” says Paula DiSilva, VP of Sales for Asia Pacific for CitiXSys. “They’re looking for a larger footprint in brick and mortar stores and need something that will blend in nicely with their brand.”

 

Star Spotlight with Quetzal

quetzal-banner

What does Quetzal do?

Quetzal is designed from the ground up for one specific group of customers: forward-thinking and stylish clothing and shoe retailers who have one or two locations with ambitions to open a few more. Quetzal POS is a cloud-based point of sale software that can be ran on Apple iPad® devices, with the ability to connect up to ten locations. The fully integrated point of sale allows users to do everything from the iPad from importing, to sales, to customer management, to visual retail-time reporting.

How is Quetzal working with Star Micronics?

Quetzal has integrated Star’s mPOP™, Mobile Point of Purchase, peripheral for a sleek, all-in-one solution for their specialty retailers. In addition to the mPOP, Quetzal has also certified support for Star’s TSP100 printers and the AllReceipts™ digital receipt app. Retailers can use both the mPOP and TSP100 peripherals to offer their customers digital receipts through the AllReceipts app, and engage with customers and manage their devices with Star Cloud Services.

What key benefits do Star peripherals bring the the specialty retail market?

Star’s mPOP and printer peripherals offer an easy solution for retailers to set up their point of sale using and iPad device. With no need for additional development or integration, retailers can get the entire point of sale up and running in no time. In addition to the easy set-up, Star’s mPOP offers an attractive, yet reliable cash drawer and receipt printer for the retailer, with the option of digital receipts being an added bonus.

“Our customers are able to get set up with any of the Star products literally in moments of opening it out of the box. It’s a very simple solution for our retailers to set up and we can complete the implementation in less than five minutes with no technical skills required.” – Joshua Stanphill, VP of Sales and Marketing for Quetzal.