4 Features to look for in the Ultimate Restaurant Kitchen Printer

Image result for busy kitchen

Choosing the ultimate restaurant kitchen printer doesn’t have to be so intimidating. Follow these four tips and you’ll be golden.

Your restaurant kitchen is a busy work environment where there isn’t a large margin for error—one mistake means spending time and resources remaking dishes, which could cause a lengthy kitchen backup if it happens several times during a busy shift.

If your wait staff is handwriting tickets for the kitchen, you’re asking for trouble. Meal prep workers who can’t read a server’s handwriting have two choices: guess what the ticket says or spend time asking the server, which can create a ripple effect of extra waiting, starting in the kitchen.

The extra seconds spent trying to decipher someone’s chicken scratch—or worse, having to ask them—can add up to extra minutes that people wait for food or drinks, which means additional time at the table and ultimately, longer wait times for people to be seated. More waiting means less table turns, which will cost you money. However, a restaurant kitchen printer can help recoup wasted minutes by cutting down food prep time and resources spent correcting mistakes.

How do you know which restaurant kitchen printer is right for you? Here are four things to consider:

  1. Choose an impact printer – Even the cleanest, most well-run kitchen is full of landmines that can damage electronics, especially printers. Heat, spills, particles and steam can harm a restaurant kitchen printer and cause expensive downtime while the printer is repaired or replaced.

Choose an impact printer with a ruggedized design that can withstand the hazards of a restaurant kitchen. Impact printers are designed so a printhead makes impact with an ink ribbon, transferring the message onto the receipt paper. The type of paper is key in this situation. Using impact paper gives the added benefit of withstanding heat, oil, and other harmful conditions found in the kitchen. Unlike thermal paper, impact paper doesn’t black when it is left in the heat of a kitchen.

 

  1. Internal power supply – Whether you’re operating a spacious kitchen, small kiosk or food truck, choose a restaurant kitchen printer with an internal power supply. An internal power supply eliminates the need for snaking power cords around the kitchen so printers can be placed at different work stations. If space is at a premium in your eatery, an internal power supply can free up several inches of valuable real estate.

 

  1. High-speed throughput – Kitchen backups can quickly snowball into extra waiting, so trim seconds off meal prep times whenever possible. A restaurant kitchen printer should have a high-speed throughput of 13 receipts per minute, which increases staff productivity and efficiency in the kitchen. The printer’s clear, easy-to-read tickets means your staff doesn’t have to play guessing games with the orders –they can print tickets quickly, assemble the dishes faster and ensure every selection comes out correctly the first time. Faster service means more throughput, higher profit margins and bigger tips for your wait staff.

 

  1. Easy paper loading – Choose a restaurant kitchen printer that is designed for easy paper loading. A restaurant kitchen printer will help staff shave minutes off food prep time, but don’t squander that saved time on reloading paper or struggling with paper jams—drop-in and print paper loading capability means staff can get back to work quickly.

Restaurant kitchen printers are an important tool for streamlining kitchen operations. An impact printer that prints quickly and clearly will help staff reduce meal prep times and increase order accuracy. Best of all, a kitchen printer will help everyone earn more money: faster table turns means more tips for wait staff and higher profit margins.

Star Micronics Launches a new power charger cradle for its SM-L300

Somerset, NJ – September 28, 2017Star Micronics, a leading global manufacturer of mobile, point of sale (POS) and customer engagement technologies, launches a new power charger cradle with all of the functionality and ease of use you’ve come to expect from a Star Micronics product.

The new cradle partnered with the SM-L300 portable printer allows users to effortlessly switch between desktop and mobile modes. Designed to hold the SM-L300 with or without belt clip, the cradle provides unique flexibility. The SM-L300’s small footprint and modern design make it a space-saving yet attractive option for any restaurant or store.

This 3-inch, portable printer allows users to connect to any Apple iPad®, iPhone®, iPod® touch, or iOS BLE-compatible device without pairing. This compact, cost-effective printer offers special receipt “De-Curl” function. Because the SM-L300 doesn’t have a limitation on how many devices can connect to it, it is the ideal solution for any environment launching mPOS with multiple mobile devices.

For more information about the SM-L300 + Cradle and other Star Micronics point of sale solutions, visit www.starmicronics.com.

About Star Micronics

Star Micronics, one of the world’s largest POS providers, has designated a portfolio of printing, secure cash management, and customer engagement solutions for any retail or hospitality establishment in POS and mPOS environments. Embracing the mobility wave, Star’s complementary SKDs allow users to utilize Star printers in tandem with Android™, iOS iPad®, and iPhone® devices to generate receipts for all of its printers. Always leading, and always innovating, Star Micronics enables web-based printing solutions including remote cloud printing, wireless cash drawer solutions, proximity-based printing, and secure cash management. For more information, visit www.starmicronics.com or follow us on Facebook, Twitter, YouTube, or LinkedIn.

Star Micronics and Sudzy Team Up to Provide Turnkey iPad POS to Dry Cleaners


SOMERSET, N.J.Sept. 11, 2017 — Star Micronics, the global industry leader in point-of-sale printer solutions, has teamed up with Sudzy, a leading-edge developer of POS software for the dry cleaning industry, to provide an all-in-one cloud-based iPad POS solution, featuring Star Micronics mPOP, which is certified with the Sudzy software.

Sudzy POS provides many industry-specific features that allow dry cleaners to streamline processes and improve communication with their customers. Sudzy POS makes it easy to create and change orders with modifiers and detailed instructions for each individual garment, print garment tags, track orders, process payments with cash and credit cards, and alert customers when orders are ready for pickup —all activities, including sales volume, can be tracked in real time. A mobile app enables customers to place one-click orders directly from their phones and the drivers’ pickup and delivery routes are optimized. The fully integrated customer engagement platform helps increase sales with automated emails and coupons.

The Star mPOP combines a small cash drawer and two-inch receipt printer in a sleek, space-saving design that is ideal for tight workspaces and low-cash businesses such as dry cleaners. The mPOP communicates via Bluetooth, and additional USB ports are neatly positioned in the back, offering quick and easy access for bar code scanners, tag printers and other peripherals. Paired with an iPad secured in a stand, the mPOP turns into a turnkey POS system that is easy to use and install.

In addition, Star offers the heat- and humidity-resistant SP700 impact printer for tag printing, and drivers picking up laundry use the SM-S220i mobile printer to print laundry bag tags.

“We discovered that most dry cleaners still use out-of-date POS software and hardware, many from the ’90s, creating a barrier between them and the customers,” said Roy Ganor, co-founder and CEO at Sudzy. “Star’s mPOP offers a robust and modern design combined with easy integration with our POS software and is ideal for use by dry cleaners.”

“Star is proud to partner with Sudzy to offer a cutting-edge POS solution that enables dry cleaners to better serve their customers and grow their business,” says Christophe Naasz, director of business development, at Star Micronics. “Sudzy POS for iPad paired with mPOP is a cost effective solution for dry cleaners looking to upgrade to the next-generation POS.”

The Sudzy and Star Micronics all-in-one POS solution is available from Sudzy and includes an iPad with Sudzy POS software, tablet stand, credit card reader, and Star mPOP with receipt printer and cash drawer, optional bar code reader, and tag printer. Customers pay a small fee for the hardware upfront and get the basic software with unlimited updates for free. Premium features are available at a low monthly fee.

About Sudzy
Sudzy provides an all-in-one POS and customer engagement solution designed to grow dry cleaning businesses. The company connects local dry cleaners with their customers for online and walk-in orders by streamlining all processes. Sudzy was founded by Roy Ganor and Hilary Barr in 2015, and has already helped hundreds of dry cleaners in New York City. The Sudzy app is available in the Apple Store.

About Star Micronics
Star Micronics, one of the world’s largest POS providers, has designated a portfolio of printing, secure cash management and customer solutions for any retail or hospitality establishment in POS and mPOS environments. Embracing the mobility wave, Star’s complementary SDKs allow users to utilize Star printers in tandem with Android, and iOS iPad and iPhone devices to generate receipts for all of its printers. Always leading, always innovating, Star Micronics enables web-based printing solutions, including remote cloud printing, wireless cash drawer solutions, proximity-based printing and secure cash management. For more information, please visit www.starmicronics.com or follow us on FacebookTwitterYouTube or LinkedIn.

3 Reasons Why Receipt Design Customization Isn’t Going Out of Style

Retailers spend thousands of hours and resources perfecting their store’s branding — from the signage to the colors and floor layout — and every detail is important for brand identity and fostering customer loyalty. Retailers who spend their time meticulously planning and branding their operations shouldn’t stop at websites and brick-and-mortar locations — every element, right down to the sales receipt — is an opportunity to reinforce brand messaging. The sales receipt is your last chance to make a great impression, so don’t waste it. Receipt design customization can make your store stand out from the competition, build brand awareness, disseminate information about promotions, issue coupons, and solicit feedback.

Customized paper receipts are a win-win because sales associates or cashiers can talk about the coupons or survey details before issuing the receipt to a customer with reinforcing messaging. Here are three benefits of incorporating this technology into your business:

1. Branding. Every receipt design customization should include your logo, website and tag line to help raise brand awareness and make it easier for your customers to identify where the receipt came from. Many retailers also elect to print a coupon onto the receipt, because research shows that 70% of shoppers seek out printed coupons. Issuing coupons or discounts is a great way to generate goodwill with your customers because it makes them feel their business is appreciated. In addition to building goodwill, coupons can also help boost sales. This is especially effective if you are looking to introduce a new product or service — the 2K17 Valassis Coupon Intelligence Report revealed that 86% of people said that they were persuaded to purchase a new product because they had a coupon for it. And once people try something at a discount and like it, they are more willing to pay full price in the future.

2. Customer Satisfaction. Receipt design customization isn’t limited to event promotions and coupons; it can also open a direct channel of communication with your customers. A customer satisfaction survey is an excellent way to gauge customer engagement and satisfaction. Typically, customers are offered an incentive like a discount coupon or free item for completing the survey. These surveys (or an internet link to the survey) should be included on the receipt because it helps you understand your customers’ needs, evaluate employee performance and remedy issues quickly.

3. ROI. Digital receipts should be a part of your marketing and branding strategy to help you collect data, but they shouldn’t replace paper receipts entirely. An e-receipt may never reach potential customers if the cashier inputs email addresses incorrectly or the e-receipt gets lost in the shuffle of their email in-boxes. Paper receipts provide a higher ROI: hard copies to do double or triple duty as proof of purchase, customer survey and promotional messages/coupons.

Receipt design customization gives you the ability to leverage receipts for marketing and brand awareness. Printing coupons and brand messaging on customer receipts allows you to reach a higher percentage of shoppers for a fraction of the cost of a print or digital campaign. Take advantage of this opportunity to elevate brand awareness, promote new products and thank customers for their business.

What to Expect from Star Micronics at VARTECH 2017

VARTECH 2017 is almost upon us and Star Micronics is gearing up for another great show lineup. VARTECH is unique as it provides value-added resellers the opportunity to rub elbows and build relationships with hardware manufacturers and software solution providers. Star Micronics is looking forward to connecting with our current and potential reseller partners and demonstrating the kind of value Star printers and customer engagement solutions can provide.

What resellers can expect:

Star Cloud Services

You can expect demonstrations of our Star Cloud Services applications such as AllReceipts®, Micro Receipts, and Receipt Flip. All of our Star Cloud Services applications are tailored to drive customer engagement and boost customer loyalty. They are also designed to provide our reseller partners with the opportunity to help merchant clients gather big data, run loyalty campaigns, and provide better customer experiences.

Faster, Easier, Better – TSP100IIIU

Your customers can use the new TSP100IIIU receipt printer to connect simply and directly to an iOS device while simultaneously charging the iOS device as well!

SM-L300 + Cradle

With the SM-L300 + Cradle, empower your client base to easily switch from desktop to mobile mode. The new cradle is designed to hold the SM-L300 with or without a belt clip. It doesn’t hurt that this little printer + cradle looks great on the go or on the counter with its small footprint and modern design.

Portable Printers

Get up close and personal with a wide variety of our portable printers at VARTECH 2017, including the SM-S230i, SM-T300i, SM-T400i, SM-L200.

mPOP + Peripherals

With our support for the new peripheral options for the all-in-one mPOP™, Mobile Point of Purchase, you can help your customers transform their mPOP into a complete point of sale hub with optional 1D or 2D barcode reader, scale options, a customer-facing line display, and a port for an external cash drawer.

cloudPRNT

With cloudPRNT, restaurants’ online orders will be sent directly from your online ordering service to the kitchen. This cuts out any need for additional hardware to send online orders to the printer. What’s more, this product allows payment providers to deploy a very simple payment solution with printer receipts at any mobile point of sale location.

SP700: The Ideal Kitchen Receipt Printer

All of your restaurant customers need this printer. The SP700 is specially designed for use in hot and humid environments. Because of this, it is the ideal printer for kitchen order printing. On top of its rugged design, its speed, reliability, and embedded power supply, make this receipt printer a must-have.

In addition to these extraordinary solutions, Star will also be featuring these solutions at VARTECH 2017:
• BSC10
• Label/Sticky Printers (TSP700II, TSP800II, SM-L300, TSP654SK)
SK1-21, SK1-31, SK1-41, TUP900, TUP500

We’re excited to see all the great education sessions and events on the VARTECH 2017 agenda, scheduled for Sept. 18 and 19 at the Rosen Shingle Creek Resort in Orlando, Florida. You can contact us to reserve a spot on our calendar for a meeting or one-on-one demo of our products.
We look forward to seeing you at VARTECH!

Star Micronics RSPA RetailNOW 2017 Recap

RSPA RetailNOW 2017 has just come to an end and Star Micronics would like to thank all of those who visited our RetailNOW 2017 booth! We always enjoy connecting with customers and partners, and forming new relationships at industry events. In case you missed it, here are a few highlights from the show.

mPOP+ peripherals

The mPOP™ + peripherals drew quite a crowd. Not only is our ISV partner list growing in support of this sleek hardware bundle solution, the growing number of peripheral options available for the mPOP is making this point of sale powerhouse even more desirable. Now, the mPOP is available with an optional 2D barcode scanner, scale, customer display, and external cash drawer. These peripheral options broaden the type of transactions merchants will be able to process and help increase transaction volume as well.

TSP100IIIU: Faster, Easier, Better

Our TSP100IIIU drew interest due to its effortless connection with mobile devices and the fact that it simultaneously charges any iOS device connected to it through the USB port. With enhanced features, faster print speed, and effortless connectivity, the TSP100IIIU is ready to shake up the point of sale world.

SM-L300 Portable Printer

The SM-L300 was a show stopper. VARs were intrigued with its ability to connect to any iOS device without needing to pair. It’s the perfect mobile solution for any environment that uses multiple devices for mobile printing.

Star Cloud Services

Star Cloud Services also made an RSPA RetailNOW 2017 appearance, featuring the AllReceipts® digital receipt solution as well as the versatile uses of Micro Receipts and Receipt Flip. This was a big hit with VARs who were lined up, ready to listen to the finer points of mobile receipt management and customer engagement empowered by Star Cloud Services and ISV partners.

Booth Partners

Star Micronics is always happy to feature several software partners in our tradeshow booth. ISV partners featured in the Star Micronics booth this year included Tapingo, Greenbits, TouchBistro, Vend, eMobile POS, Appetize, Total Merchant Services, Weigh ‘n Pay, and CAP Software.
On a busy show floor, it can be a challenge to see all of the demonstrations and learn about all of the products you want to, so we are extending an invitation to give us a call or arrange for a demonstration. To learn more about our point of sale solutions, visit http://starmicronics.com/.

Star Spotlight with Green Bits

What does Green Bits do?

Green Bits is an inventory and point of sale system for recreational cannabis retail. Unlike a standard point of sale system, Green Bits is directly integrated into their customer’s state seed-to-sale tracking system. Green Bits is designed from the ground up to integrate seamlessly into any store’s workflow and is built for speed, simplicity, and security.

How is Green Bits working with Star Micronics?

Green Bits has added support for Star Micronics TSP650II BTi receipt printer and CD3 crash drawers. With Green Bits being an iPad-based software, the Bluetooth receipt printer allows customer to print receipts without needed a physical, wired connection. Green Bits customers find the Bluetooth connection between the iPad and receipt printer to be very strong and easy to troubleshoot should any issues arise.

What key benefits do Green Bits and Star Micronics bring to the cannabis retail market?

Green Bits currently runs over 50% of cannabis retail stores in Washington and also supports Colorado and Oregon, all of which use Star Micronics’ TSP650II BTi printer with a CD3 cash drawer. As recreational cannabis legalization continues to grow, Green Bits and Star Micronics will continue to dominate that market. The bundled solution allows retailers to keep track of their sales and analytics by budtender in one, easy-to-use platform. The wireless connection between the device and printer also helps to reduce clutter, making it easier for retailers to increase their impulse sales at the POS.

What to Expect from Star Micronics at RetailNOW 2017

It’s that time of year for retail and point of sale industry professionals to gather at RSPA RetailNOW 2017! It’s the only show that focuses strictly on technology providers (resellers, software vendors, payment professionals, manufacturers and distributors). This year, Star Micronics (booth #707) is looking forward to realigning our strategy and efforts in producing top-quality POS printer peripherals, reuniting with our partners to provide solutions for new and emerging markets, and reengaging with new technology and opportunities.

Here’s a sneak peak of what you can expect to see at the Star booth at RetailNOW 2017:

mPOP™ Your Way!

Star Micronics has officially released support for new peripheral options for our all-in-one mPOP™, Mobile Point of Purchase. Transform your mPOP™ into a complete point of sale hub with optional 1D or 2D bar code reader, scale options, a customer-facing line display, and external cash drawer.

Faster, Easier, Better – TSP100IIIU

The TSP100IIIU is a game changing USB POS receipt printer! Its the first of its kind to be able to connect directly to an Apple iPad® or iPhone® using an Apple Lighting cable for reliable communication between the printer and device, and simultaneous device charging.

SM-L300 Portable Printer for Receipt, Label, and MAXStick®

The SM-L300 is Star’s latest addition to their line of Bluetooth low energy (BLE) portable printers. This 3-inch, lightweight portable printer features an adjustable multi-paper width and an optional charging cradle. The SM-L300 supports thermal receipt paper and linel, linerless, and MAXStick® labels, making it the perfect portable printer for on-the-road or mobile receipt or label printing.

Come see our POS printer peripherals with the following software solutions:

CAP supplies specialty retailers with custom tools and software, as well as any hardware they may need. CAP’s retail software solutions are suited to a variety of businesses in a wide range of verticals such as specialty boutiques, small grocery, convenience stores, apparel, and more. CAP Software solution will be shown on Star’s mPOP.

 

PopScrap is a global scrap metal compliance specialist and U.S. based recycling software prodiver to the international scrap, waste, and recycling industry. Weigh & Pay’s software solution will be shown on Star’s mPOP with new scale option.

 

TouchBistro offers a POS specifically for restaurants that is easy to use and learn, helps increase staff performance, drives greater operation efficiency, and improves customer experience. TouchBistro will be shown on Star’s TSP100IIIBi printer.

 

Green Bits is designed specifically for the cannabis retail market and is designed from the ground – up to integrate seamlessly with your store’s workflow. The Green Bits solution will be shown on a Star TSP100IIIU printer.

 

Total Merchant Services offers payment processing and more to help business grow. Groovv POS includes everything merchants need to manage, grow and optimize their business, all in a compact point of sale system that’s easy to set up and free to use. The Groovv POS solution with be shown on Star’s mPOP with a Samsung tablet.

 

Appetize Point of Sale technology brings value to hundreds of enterprise businesses in sports and entertainment, education, convention centers, dining, theme parks, and more. The Appetize solution with be shown with a Star TSP700II printer with Elo’s I-Series and Wallaby flip-stand.

 

 

eMobilePOS is a next-generation POS solution for retail and restaurants that is EMV ready for tablets and smartphones. eMobilePOS will be shown with a Star Micronics SM-T300i portable printer.

 

Vend offers point of sale solutions for retail that works on Mac, iPad, and PC. It includes everything you need to run your business from POS, to eCommerce, to hardware, and more. Vend will be shown with a Star TSP100III printer and Star Cloud Services digital receipt and customer engagement tools.

 

Visit us at booth #707!