The cannabis industry is in full swing. With marijuana fully legal in several U.S. states and medical use being legal in almost every state, cannabis is here to stay. While this is great news for business owners looking to break into this budding industry, the tech you choose will dictate the success of your business. Without a powerful point of sale (POS) system at the foundation of your dispensary, you could lose out on critical functionality, sales, and even be subject to noncompliance issues.
The reality is, when it comes to cannabis, not just any POS setup will do. In this guide, you will discover the complete list of technology solutions that dispensaries need to compete in today’s booming market, including solutions for in-store, e-Commerce, delivery, and more.
Why an Innovative POS is Critical for the Cannabis Industry
As the cannabis industry flourishes, so does the ferocity of the competition. There are many routes businesses can take in order to stand out from other dispensaries, but choosing the right POS system is among the most important. Whether you are opening a brand new business or looking to upgrade an existing one, your POS is a foundational factor to consider.
Bottom line: you’ll need innovative tech that maximizes the efficiency of your operations, allowing you to operate smoothly and give customers an exceptional experience. By accomplishing this, you’ll be on your way to higher profits and bigger business. Here’s what to look for in a POS system and why it matters:
Cannabis POS Seed-to-Sale Software
Behind every great piece of hardware is an equally high-quality software. The right POS software should be easy to set up and save your employees time on a daily basis by making their jobs simple. It’s also essential that your cannabis dispensary POS software integrates with any seed-to-sale tracking systems required by your respective state, as well as with your accounting, payroll, marketing, and other software you use to run your business. Other important features to look for in your software include:
- Sales and inventory data
- Offline mode
- Online ordering/e-Commerce
In the cannabis industry, compliance is everything, and one of the most important elements of cannabis retail compliance is accurately selling products by weight. Whether your dispensary offers packages of marijuana buds or flowers, edibles, vaping supplies, containers of shutter, topicals, or extracts, having scales ensures that you are not over- or under-charging customers as well as keeping inventory records accurate.
Ensure your scales are National Type Evaluation Program (NTEP) certified. A local weights and measures official will use NIST standards when inspecting your scale and sealing/certifying it for legal use. You’ll also want to be sure you purchase a highly accurate scale system. While it’s commonly thought that an ounce is 28 grams, it’s actually 28.349 grams; weigh to one-hundredth of a gram to ensure you don’t short your customers or miss out on any profits.
Running a business that sells products by weight is impossible without the proper scale. Look for options that are designed for the cannabis industry and have the certification and protective measures in place to ensure accuracy, like a windshield and dust-proof/waterproof cover.
Our Scale Recommendation: mG-Scales
Cannabis may be becoming more widely accepted and available, but there are still strict laws that must be followed. One such law is that consumers must be able to prove their cannabis was legally obtained. That’s where printers come in. Dispensaries can provide online ordering printing or high-performance in-store printing to display proof of legal purchase.
Needless to say, proof of purchase is critical, and dispensary owners can easily provide it with receipt printers that display the sale. Mobile printers can also be used for a more modern, flexible in-store experience. In addition to proving cannabis was legally obtained, receipts can be leveraged to deliver effective cannabis advertisements.
Some ideas of what to promote on your cannabis receipt include:
- Featured strains/strain of the week
- Strains that are coming soon
- Discounts or sales
- Links to social media accounts
- Customer testimonials
- Now hiring messaging
Our Printer Recommendations:
mC-Print3: With CloudPRNT for online ordering, SteadyLAN®, and USB-C connectivity.
mPOP®: All-in-one printer and cash drawer solution.
Proper Product Labeling
How you package and label supplies and products is an important part of remaining compliant and staying out of trouble. With cannabis now being added to food, beverages, pharmaceuticals, and beauty products, there are a variety of forms your product may come in, and not all of them will be suited for a bag, bottle, or vial. Different products will require different packaging and labels that display unique product information.
Ensuring your labels are accurate is a critical first step; with the right information on your labels, your product will be ready for seed-to-sale tracking if necessary. Additionally, your labels should be tamper-proof to ensure the security seal has not been broken. You may want to consider a linerless label printer for easy-to-reposition labels, as well as review your state-specific cannabis label requirements to ensure that your labels are compliant.
Our Label Recommendations:
TSP654IISK: Liner-free label printing.
Tamper-Proof Labels: Securely seal products and packaging.
Star Micronics Cannabis Solutions
Star offers a full portfolio of cannabis point of sale hardware including receipt and label printers, cash drawers, NTEP-certified scales, and more.
Cannabis Cash Drawers
The cannabis industry is a cash-heavy market for many. For this reason, having proper cash management is crucial. Your dispensary cash drawers should support error-free cash management and top-notch security. Don’t go too old-school, however; as regulators tighten down on cash business, it’s important to ensure you have a high-quality drawer solution. Look for something secure and reliable while also sleek and efficient to meet your individual business needs and government regulations.
Our Cash Drawer Recommendation:
Choice Series Cash Drawers: Extra-strength and packed with extra features.
Additional Accessories That Make All the Difference
Sneeze Guard: Sneeze guards used at the checkout counter help protect employees and customers by reducing the spread of harmful pathogens.
Tablet Stand: A tablet stand will tie together your POS and contribute to a modern, professional atmosphere and an improved customer experience.
Antimicrobial Covers*: Easy-to-use antimicrobial covers will reduce germ transfer on high-touch dispensary surfaces.
Choosing the Right Cannabis POS Hardware Supplier
Choosing a one-stop shop POS hardware supplier with industry-leading software integration capabilities means an easier workflow for you and your staff:
- Before the sale: Easy setup and configuration
- During the sale: Intuitive controls and features
- After the sale: Seamless maintenance and support
Discover even more tips and tricks for implementing a complete cannabis POS by downloading the full guide.
Disclaimer: NeverGerms® makes no claims regarding the safety or health of the general public or those interacting with its products. “NeverGerms®” and “Touch Less Germs®” are registered trademarks and not intended to have literal interpretation. NeverGerms products are manufactured by NeverGerms and distributed by Star Micronics. Although these products are designed to reduce microbe populations on commonly-utilized surfaces and have been tested by the manufacturer for their antimicrobial properties, Star Micronics cannot guarantee that they will eliminate all risk of germ, including virus, transfer from such surfaces. Star Micronics, as distributor, relies entirely upon claims made by manufacturer as supported by prior research. For further information, please visit www.nevergerms.com.
Heidi Orpilla is the Digital Content Specialist at Star Micronics where she creates and manages content for Star’s blog, social media, website, products, and more. Heidi has a passion for writing and has worked in the B2B marketing space for over five years. Prior to working at Star, Heidi worked at a large reseller for six years.