Bren’s Traveling Bistro Serves Up Success with Star Micronics and iConnect POS

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Adventurous diners are common in many places and Chef Bren Jones wants to feed them! With this in mind, Jones established Bren’s Traveling Bistro, a unique food truck that moves from various locations introducing a variety of dishes from around the world to customers with a taste for new and exotic cuisine. With customers lining down the road whenever it made its temporary home, Bren’s Traveling Bistro needed a solution that would enable easy, rapid access to customer information from the counter to the kitchen while conducting business operations simultaneously.

After researching a variety of options, Jones chose a POS system bundle comprised of an Apple iPad®, iConnect POS software, and a TSP650IIBTi thermal receipt printerbrenstravelingbistropic from Star Micronics. Jones identified the software’s Blod-based platform and the printer’s Bluetooth communications capability as a perfect fit for Bren’s Traveling Bistro because it would support a POS system running entirely on mobile devices. Installation of the solution took just a few seconds and necessitated only that the app be downloaded on a single iPad®. A user-friendly interface between the iPad® and the app made training employees a painless process.

iConnect enables all transactions at Bren’s Traveling Bistro to be processed via the Cloud no matter where the food truck has traveled. Complementary positioning of buttons and icons on the screen ensures rapid service with minimal errors. Similarly, the Bluetooth connection between the iPad® and the TSP650IIBTi indicates that the printer can receive messages from a distance away, minimizing the duration between the moment orders are placed and the time of service.

The solution also yields access to the back office on-the-go, sales, inventory, and other critical business data that is instantly available via Internet or the iConnect app. Maintaining a secure handle on the operation, coupled with the ability to quickly serve more customers no matter the location, has helped Bren’s Traveling Bistro to establish a footprint and, in turn, boost profitability. Further upping the profitability ante, the low cost to acquire and use the solutions give Jones continued flexibility to invest in other aspects of the business at a local level.

“I truly value the products provided by iConnectPOS and Star Micronics,” Jones says. “They make running our food truck business simpler, organized, and less stressful. I will be using the POS system bundle to not only impress customers with fast paced service, but also provide exceptional food quality.

– Bren Jones, Owner and Chef, Bren’s Traveling Bistro

Read the full case study here: Star_Brens-Traveling-Bistro_Case-Study

The Rise of Experiential, Discount, and Specialty Retail

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In 2016, we have seen major shifts in the retail industry and consumer buying patterns. We’ve seen the largest Internet-based retailer in the world (Amazon) open brick-and-mortar stores, and we have seen “big-box” retailers closing stores. Clark has named just a few:

  • Macy’s plans to close about 15% of its locations amid challenging retail environment.
  • According to the Dallas Morning News, JCPenny CEO Marvin Ellison said the department store chain plans to close some of its roughly 1,000 stores soon.
  • CVS, America’s leading retail pharmacy, plans to close 70 stores early this year.
  • Mall-based retailer, The Limited, closed all of its nearly 250 stores across the country on January 8, but will continue to have an online presence.

Shift in Consumer Buying Patterns

With the closing of many department stores and “big-box” retail stores, we see that discount retailers such as T.J. Maxx, Marshalls, and Ross are thriving. Consumers are now realizing that many of the products or goods that they typically shop for in department stores can be found for a cheaper price either online or in discount stores. This shift is being largely influenced by the millennial generation. For retailers who do not fall into the “discount retailer” category, the key to competing is improved store data. This means creating a way to better track customer data in order to provide unique and authentic shopping experiences for each customer.

The Millennial Consumerscan_shop_featured

According to Forbes, there are eighty million millennials in America alone, and they represent about a fourth of the entire population, with $200 billion in annual buying power. This means that the buying patterns of millennials are having a direct impact on the retail industry and brick and mortar stores.

While millennials are commonly targeted as the “self-entitled” and “lazy” generation, it has been found that they are extremely price sensitive. Meaning, millennials will take the time to search for more affordable options (usually online or by using their smartphone) before making a purchase. Based on a survey performed by Accenture, 41% of respondents said they have practiced “showrooming” – the act of examining merchandise at a nearby retail store and then shopping for it online to find the lowest price.

It’s no question that the millennial generation is very unique. Retailers have struggled to understand the buying patterns and the interests of this generation for quite some time now. Unlike the Baby Boomer or Gen X generations, millennials tend to be less influenced by advertising and promotional content, and care more about the authenticity of a brand. Millennials best connect with people over logos. The fact that millennials are less likely to go for the “brand name” over a cheaper option, is largely impacting the way retailers must market themselves and their brand. The recent closing of Macy’s and JCPenny stores speaks volumes when compared to the popularity these stores held with previous generations.

Specialty Retail Steps Up

Specialty retailers are businesses that focus on specific product categories. It isn’t the product they sell that determines if a company is a specialty store, but rather the breadth of their product offering.

As we see more and more large retail stores closing, we see specialty retail continue to thrive. Brick and mortar retail is becoming less about shopping and more about the customer experience. With the rise of retail technology such as IoT, virtual reality and augmented reality in retail, consumers are entering brick and mortar stores with the expectation that they will walk away with more than just their purchase, but with a valuable and unique shopping experience.

With the generation that values experiences over items now holding such high buying power, retailers have to make an adjustment to their previous selling strategy. Retailers are beginning to take advantage of IoT and artificial intelligence to create a more personalized shopping experience. Specialty retail is thriving because it has been much easier for SMB and specialty retailers to create these personalized experiences, because they are more likely to have repeat customers, making it possible to establish a certain level of customer loyalty. “Big-box” retail stores have a more difficult time creating a unique customer experience, simply because their audience is too large, and too diverse to maintain a valuable relationship with the customer.

For retailers to survive in this age of discount and digital shopping, it is essential that retailers do not just sell goods, but that they sell an experience.

Star Cloud Services Introduces the Micro Receipt

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Star Cloud Services (SCS) is proud to introduce the Micro Receipt service, available to use with the AllReceipts™ or Itemize app.

What is the Micro Receipt?

The Micro Receipt is a printed 2D barcode (QR code) paper receipt. This QR code can be scanned by any smart phone using the AllReceipts or Itemize app to claim a digital copy of the full length, itemized receipt. The Micro Receipt allows retailers to create a reduced paper receipt, printing only the store name, time stamp, and the AllReceipts QR code.

Who can use the Micro Receipt?

The Micro Receipt is an additional service offered by Star Cloud Services. Star Cloud Services is free to install for any retailer using a Star Micronics thermal receSCS certifiedipt printer. SCS can either be easily downloaded with the Star futurePRNT Windows driver or integrated with the StarPRNT SDK for iOS and Android. In addition to the Micro Receipt, Star Cloud Services offers a full suite of digital receipting and customer engagement tools.

Star has made it easy for retailers to know which point of sale software has certified Star Cloud Services. Simply look for the “Star Cloud Services Certified” logo on any POS software page or on the Star Micronics Software Partners page.

Benefits for the retailer

Retailers are now looking for an eco-friendly and simple alternative to offering lengthy paper receipts. The Micro Receipt allows retailers to reduce the paper size of the receipt up to 80% from its original length. With the Micro Receipt, retailers can actually include more information on the receipt while saving on paper! In addition to the transaction information, SCS allows retailers to utilize the back of the digital receipt with its Receipt Flip service. Receipt Flip enables users to include coupons, promotions, terms and conditions, and more on the back side of the digital receipt. Once the receipt is scanned in the AllReceipts app, the shopper can use the Flip feature to access these promotions or conditions.

Retailers can now include store information, coupons, promotions, terms and conditions, bar codes, and more, all while saving on paper!

Benefits for the shopper

People are beginning to be less accepting of lengthy paper receipts. It’s no secret that long paper receipts can be obnoxious and inconvenient for the shoppers. Often times, shoppers are opting to received email receipts as opposed to the standard paper receipt. The only problem with email receipts is that they are not anonymous. Once a retailer has your email address to send a paper receipt, they can then access more of your personal information, or spam your inbox with unwanted emails.

Star Cloud Services digital receipts are 100% anonymous for the shopper, and the AllReceipts digital receipt app doesn’t require users to give any personal information upon download. With the customer engagement tools such as Receipt Flip and Engage Now, customers can choose when they want to engage with the retailer, rather than being bombarded with emails.

In addition, users only need to scan their receipt once in the AllReceipts app, and the receipt is kept as a digital copy forever. You never have to worry about misplacing or accidentally throwing away a receipt! On the flip side, if the shopper does need to hold on to the paper receipt, the Micro Receipt takes up significantly less space in they shopper’s purse or wallet due to its vastly reduced paper size.

Learn more about the benefits of the Micro Receipt at www.starmicronics.com/star-micronics-cloud/micro_receipt or www.starcloudservices.com.

Star Spotlight with iVend Retail

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What does iVend Retail do?

CitiXSys develops technology and omnichannel retail solutions with the iVend Retail suite. The solution consists of about seven modules that has the terminal POS, mobile POS, e-commerice, loyalty, and more, all in one solution that works right out of the box. iVend Retail is designed to address the challenges faced by omnichannel retailers today.

How is iVend Retail working with Star Micronics?

iVend Retail certified Star Micronics’ mPOP™, combination cash drawer and receipt printer peripheral, in order to provide their retailers with a compact, sleek, and attractive contemporary offering. Star’s mPOP has been integrated with iVend Retail’s terminal POS and mPOS solution to deliver their customers an all-in-one, out of the box offering with a hardware component. The mPOP and iVend Retail solution has been hugely popular within the footwear and apparel retail industry due to the mPOP’s sleek look, and it’s ability to compliment the retailer’s image and brand.

What key benefits and features is the mPOP bringing to iVend Retail customers?

CitiXSys has recent released iVend 6.5 with the new POS designer. This solution allows the retailer to take advantage of the slick, mPOP device and tailer the point of sale screen to match. The mPOP and iVend solution also offers a highly functional and reliable solution for the retailer that requires no technical knowledge to operate.

“The main attraction of the mPOP to our customers is that it gives a sleek, compact look in the store,” says Paula DiSilva, VP of Sales for Asia Pacific for CitiXSys. “They’re looking for a larger footprint in brick and mortar stores and need something that will blend in nicely with their brand.”

 

5 Reasons Retailers Want Ergonomic mPOS Solutions in 2017

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Mobile point of sale (mPOS) solutions have ranked on retailers’ list of “nice to have” technologies since their introduction several years ago. However, for most merchants, mPOS solutions are “must-haves” for 2017. Here’s why.

1. Convenience. Customers are no longer willing to stand in long lines to complete sales transactions. They want options that allow them to pay for their items quickly, and that allow them to pay from locations other than the stationary checkout lane. With mPOS solutions, retailers can accept payments in store aisles, at temporary checkout stations on the sales floor and, in the case of sidewalk sales, in front of the store itself. Additionally, retailers that sell merchandise in other environments, such as craft shows or farmer’s markets, can securely process credit card payments when mPOS solutions are in their technology toolbox.

2. Access to Information. Increasingly, consumers are using their smartphone while shopping at brick-and-mortar stores. According to a recent survey by mobile loyalty firm SessionM, 90 percent of respondents said they research products on their smartphones; 54 percent search for price comparisons; 48 percent search for product information; and 42 percent check reviews online. Equipping sales associates with mPOS devices allows store employees to access the same product information as shoppers, and it allows them to engage shoppers at the point of decision.

3. Endless aisle capability. Today’s consumers want what they want, when they want it – and if it’s not available at your store, shoppers will turn to your competitors to get it. mPOS solutions can prevent this from happening by providing endless aisle capability. Endless aisle capability allows customers to access an establishment’s e-commerce store, find the item that is out of stock in the current brick-and-mortar location and order immediately. Customers can shop endless aisles and arrange for the item to be delivered or picked up at the store, thanks to mPOS.

4. Space saving. Traditional POS technology occupies a lot of room on retail counters; the bulkier the equipment, the more difficult it is for store employees to operate in tight spaces. Bulky tech equipment is also less aesthetically pleasing. By contrast, ergonomic mPOS solutions have a small footprint and a sleek appearance, as well as require only minimal counter space. This paves the way for a more attractive store, with more room on the counters to display merchandise.

5. Support for a top-notch customer experience. Retail in 2017 is all about providing customers with the first-class customer experience they have come to expect and demand. mPOS solutions contribute heavily to that experience by allowing retailers to offer efficient customer service, payment flexibility, access to the widest possible range of merchandise, and a higher level of customer engagement.

mPOP your way 3When you plan for a new mPOS, a complete retail solution is more than a tablet. Easy-to-integrate peripheral components, such as a 1D or 2D barcode scanner, receipt printers, scales, customer displays, and cash drawers, are vital to the retailer’s mPOS success. Star Micronics’ mPOP™, Mobile Point of Purchase, is the first “hybrid for tablet” POS and is an ideal solution for tablet and mobile device-based POS. It affords the above-mentioned benefits and so much more. To learn about mPOP™ and other POS options from Star Micronics, visit www.starmicronics.com.

 

 

Download the our eBook: 5 Ways Ergonomic mPOS Solutions for Large Retailers Increase Sales and Boost Customer Satisfaction

5 Benefits of Liquor Store Point of Sale Systems

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With over 42,000 liquor stores across the U.S., liquor store owners are constantly faced with finding new ways to stay ahead of the game. This can be as simple as upgrading to a point of sale system in place of an old and bulky cash register. Installing a POS system in your liquor store will not only open up opportunities for creating customer loyalty, but it can help with the overall management of your business. Here are the 5 of the biggest benefits that a POS system can bring to your liquor store business:

1. Simple Transactions

With an easy-to-use POS system, liquor store owners and operators can simply enter pricing based on single, multi-pack, and cases to automatically ring up the customer’s order without manually entering pricing. This also allows employees to automatically include discounts or coupons based on items sold, or the category of items. For non-scannable items, users can create fast, preset pick keys to ring up popular items.

2. Inventory Management

Point of sale systems allow liquor store employees to use inventory management features on single or multi-store locations, and provides multiple methods for adding, adjusting, and counting inventory. Print barcode labels when receiving new inventory, and let the POS track sales when scanning or entering items for check-out so you know when you begin to run low on specific items.

3. Employee Scheduling

Easily use your POS system to track employee’s clock-in and clock-out times, and track sales by department, store, and various date/time ranges. Store owners can use this information to conclude which employees are selling the most products, and which employees need further training. This information can also be used to track when your store is getting the most traffic so you can schedule an extra cashier for those times, and keep the lines moving.

4. Manage Reports

With a fully integrated point of sale, liquor store owners can easily run reports to monitor discounts and refunds, and track sales by item, brand, type, or date/time purchased. Store management can also gain instant access to inventory reports from any browser that includes current sales and inventory, or reorder reports to maintain static or dynamic levels of stock.

5. Customer Loyalty

By using a point of sale system in your liquor store, you now have the ability to capture important customer data and purchase history information. Many POS systems include automated VIP club pricing to help reward frequent customers, and offer a CRM to track customer buying history, and to target marketing efforts.retailcloud Additionally, digital receipts open another way to engage with customers through the point of sale. By adopting a digital receipt app for your customers to use, store owners can now offer their customers tailored discounts and promotions through the receipt itself. Learn how to start offering your customers digital receipts with Star printers. at www.starcloudservices.com.

Make your POS more than just a place for customers to complete a transaction, but a tool to crease a smoother workflow for your business, and an opportunity to engage with customers, and create customer loyalty.

Learn more about retailcloud’s POS for liquor stores at www.retailcloud.com.

What to Expect at NRF 2017

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Everyone in the point of sale industry knows that NRF is the biggest trade show of the year! As always, Star will be there exhibiting with our entire team of Star Sales, Integrations, and Marketing professionals at booth #3731. In 2016, Star released a number of new products including our TSP100III series and TSP650IIWLAN printers, our new CD3 Cash Drawers, and our PassPRNT, cloudPRNT, and StarPRNT SDK technologies. We’ve also built a number of great partnerships with point of sale software and retail technology providers.

Here’s a sneak peak of what you’ll see at the Star booth at NRF 2017:

mPOP™ Your Way!

While mPOP™ has been around for a couple of years now, Star is continuously making updates and improvements to our all-in-one peripheral to make it the best ergonomic mPOS solution on the market. This year, we are going to be showcasing the mPOP as a point of sale hub with optional accessories including a 1D or 2D barcode scanner, customer display, scale, or a DK port to connect an external cash drawer to the mPOP.

cloudPRNT

CloudPRNT is Star’s lastest advance in point of sale technology, allowing users to print to Star printers directly through a cloud service. With cloudPRNT, retailers and restaurateurs can easily accept and print online orders with no need for an extra tablet to communicate with the printer. See a live demo at our booth!

Star Cloud Services Introduces the Micro Receipt™!

Star Cloud Services (SCS) is making huge strides in the digital receipt market! With new features in 2016, including Receipt Flip and Data Facilitation, retailers are now offered more services for the same cost – NOTHING! SCS is free to retailers using Star receipt printers and allows them to better engage with their customers and offer digital receipts through Star’s AllReceipts™ app (which is also free to download in the App Store and Google Play).

This year, SCS is proudmicro-receipt to introduce the Micro Receipt™. We all know that receipts are a necessary, yet sometimes annoying piece of paper that often goes missing or gets thrown away. That is why SCS has created the Micro Receipt!

The Micro Receipt contains all of the same information as a full-length receipt, but allows the retailer to save paper by only printing their store name or logo, time stamp, and an AllReceipts™ scannable QR code. Customers can then scan the QR code on their smartphone using the AllReceipts™ app and gain access to all of their purchase information along with coupons or promotions on the digital copy. SCS will be showing demos of the Micro Receipts, AllReceipts app, and all of their additional free services at the Star booth.

 

 

Now, let’s meet our Star partners who will be at NRF 2017:

itemize-color-logo-1Itemize and Star Micronics have partnered to revolutionize the digital expense receipt market. Itemize is an app that allows users to capture data from their receipts for expense purposes. They have now integrated AllReceipts™ QR capability for a more clean and legible digital receipt, ensuring more accurate data capture.

 

dorDôr and Star Cloud Services have partnered to help retailers know their business inside and out. With Dôr, retailers can see how many customers are visiting their store, compared to how many customers are making a purchase. Retailers can now optimize staffing, improve marketing spending, and be everywhere with Dôr and SCS.

 

 
thirdshelf-logoThirdshelf, another new partner of Star Cloud Services helps retailers to build and nurture customer relationships. Combined with Engage NOW from Star Cloud Services, retailers can create branded loyalty programs to start marketing like a pro. With Thirdshelf and SCS, retailers can make every sale the start of their next.

 

nclose-3d-logo_09252012-300x227nClose, a long time partner of Star Micronics, will be exhibiting in Star’s booth, showcasing their protective tablet enclosures and mobile credit card readers for POS. With stands and enclosures for Apple iPad®, Samsung, and Windows tablets, nClose designs pair perfectly with any of Star’s mPOS peripherals.

 

 
largecolinlogo-300x75MoZONE offers a unique omnichannel and proximity marketing solution for all smartphones with no apps required. Using Star’s TSP100ECO printers, MoZONE allows customers to order and pay from any smartphone, tablet, or computer, while notifying customers of deals and promotions based on the customer’s location.

 

emobileposStar and eMobilePOS will be showcasing their point of sale solutions for retail and hospitality with Star’s mPOP™, and SM-T300i and SM-S220i mobile printers. In addition, eMobilePOS and Star will be showcasing our latest solutions with Elo’s iSeries. Visit the eMobilePOS partner counter in the Star booth for a live demo!

 

Visit our mPOP™ table!

The mPOP is Star’s first hybrid for tablet POS that combines a cash drawer and printer peripheral. Over the past few years, the mPOP has redefined the mPOS market, and many software providers have partnered to support the mPOP with their point of sale software solutions. Make sure to stop by our mPOP table in NRF booth to see a full display of software and stand options for the mPOP.

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We look forward to seeing you there!

Star Spotlight with Quetzal

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What does Quetzal do?

Quetzal is designed from the ground up for one specific group of customers: forward-thinking and stylish clothing and shoe retailers who have one or two locations with ambitions to open a few more. Quetzal POS is a cloud-based point of sale software that can be ran on Apple iPad® devices, with the ability to connect up to ten locations. The fully integrated point of sale allows users to do everything from the iPad from importing, to sales, to customer management, to visual retail-time reporting.

How is Quetzal working with Star Micronics?

Quetzal has integrated Star’s mPOP™, Mobile Point of Purchase, peripheral for a sleek, all-in-one solution for their specialty retailers. In addition to the mPOP, Quetzal has also certified support for Star’s TSP100 printers and the AllReceipts™ digital receipt app. Retailers can use both the mPOP and TSP100 peripherals to offer their customers digital receipts through the AllReceipts app, and engage with customers and manage their devices with Star Cloud Services.

What key benefits do Star peripherals bring the the specialty retail market?

Star’s mPOP and printer peripherals offer an easy solution for retailers to set up their point of sale using and iPad device. With no need for additional development or integration, retailers can get the entire point of sale up and running in no time. In addition to the easy set-up, Star’s mPOP offers an attractive, yet reliable cash drawer and receipt printer for the retailer, with the option of digital receipts being an added bonus.

“Our customers are able to get set up with any of the Star products literally in moments of opening it out of the box. It’s a very simple solution for our retailers to set up and we can complete the implementation in less than five minutes with no technical skills required.” – Joshua Stanphill, VP of Sales and Marketing for Quetzal.

Is Your Restaurant Ready for the Growing Online Ordering Trend?

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Are you looking for a new way to grow your restaurant business? Consider online ordering. According to QSR Web, digital ordering is growing 300 percent faster than dine-in traffic, and analysts project in a few years, more restaurant sales will come from takeout, delivery, and other forms of off-premises dining, than from customers who dine-in.

Restaurant competition is fierce and profit margins are tight. The majority of independently-owned restaurants that open today will not survive beyond a few years, and according to an Ohio State University study, more than 60 percent will fail in the first year.

A Cornell University study revealed restaurant survival is based on finding ways to differentiate your business from the competition and being agile enough to successfully respond to consumer trends.

Don’t become a statistic. Offering online ordering is a feature your customers are looking for, and it also elevates your digital presence, which can help raise awareness about what makes your restaurant and your brand unique and appealing.

There are three options for adding online ordering services:

  • Sign up with a third-party online order network. There are a variety of options for online ordering networks you can work with depending on your location. Investigate costs – some will charge a percentage of each order and others charge a flat fee for being listed on their websites.
  • Sign up for the online ordering service of your current POS solution (if available). This option provides the added benefit of integrating online sales with your finance report, but functionality of the online ordering application itself may be limited.
  • Integrate your own online ordering system on your own website. You can establish online ordering through your own website or app. This option locks a customer into your brand when they are ready to place orders and can build customer loyalty.

The process of receiving orders from a third-part ordering site and getting them to the kitchen can still be a pain point for some restaurants. Restaurants usually receive orders via email on a tablet in the restaurant – or on several tablets if they work with more than one third-party network. During a shift, one or more employees may be assigned to communicate the orders to the kitchen and enter them into the point of sale (POS) system. The lack of integration between online ordering sites and the POS system means the process still requires labor hours and errors can still occur when orders are transferred.

Consider the gains in efficiency, productivity, and customer satisfaction for your restaurant if you could download an app that would send your online orders directly to the kitchen printer where your staff could start food prep immediately and ensure orders are ready at the appropriate times. Technology solutions are available to help your restaurant bridge the gap between online orders and the kitchen.

Maximizing online order processing efficiency will enable you to truly benefit from adding this service to your business, allowing you to address this major consumer trend, reach a wider pool of potential customers, and fully develop this revenue stream.

Learn how you can easily integrate online ordering in your restaurant with Star’s TSP650IIcloudPRNT cloud printer.

Download our full eBook here: Star_Online-Ordering_eBook

Gorge Greenery Grows Their Business with Star Micronics and Green Bits

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Gorge Greenery, the only Clean Green Certified recreational marijuana dispensary in the Columbia Gorge, prides itself on providing the highest quality cannabis products from the best producers and growers in Oregon. Gorge Greenery was able to find a simple, yet reliable point of sale solution for their upcoming dispensary through Green Bits and Star Micronics.

Gorge Greenery had no choice but to install a cloud-based point of sale system in their dispensary. A cloud-based system was the best option for Gorge Greenery to keep their initial investment at a reasonable cost, while also having the ability to access live sales information and reports from anywhere, at any time, without remote access software. “Our ability to remotely log-in from anywhere via the cloud was key,” says Kirsten Cook, Owner of Gorge Greenery.

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After researching their options, Gorge Greenery found Green Bits’ point of sale software with Star Micronics’ peripherals to be their best option. Green Bits application suite along with Star’s Bluetooth printer is what won over Gorge Greenery.

The ability to operate the point of sale on mobile devices and Apple iPads® that function seamlessly with Star’s TSP650IIBTi printer, was a true selling point for Gorge Greenery. The Green Bits software allowed dispensary management to easily see customer sales, state compliance, inventory management, and sales analyses reports all on one, easy-to-use platform.

The Green Bits and Star Micronics point of sale system was a huge benefit to Gorge Greenery. The solution gave them the ability to keep track of sales and analytics by bud tender in order to see which employees are performing well, compared to which ones could use further training. Gorge Greenery can now also keep track of cash management, inventory control, and hourly sales reports which in turn help them to efficiently schedule and decrease their labor costs.

 

“This technology allows us to present and expedite a professional experience to our customers. We are able to streamline the point of purchase process by four-fold. The Green Bits iPad-based system with Star’s wireless printer has helped us to reduce clutter, resulting in a huge increase of impulse sales at the point of purchase.” – Kirsten Cook, Owner of Gorge Greenery.

Download the full success story here: Gorge-Greenery-Case-Study