RetailNOW 2018 Recap

This year, RetailNOW 2018 ran from August 5th to 8th at the Gaylord Opryland Resort & Convention center in Nashville, Tennessee. In this post, we’ll do a short recap of some of the trends and our own experience of it at Star Micronics and our growing ecosystem of partners.

RetailNOW was buzzing this year on Twitter under the hashtag #RetailNOW2018. It’s held by RSPA, a trade association comprised of resellers, ISVs, manufacturers, payment processors, distributors, and other POS and tech ecosystem participants.

Star Micronics had some exciting new products to showcase such as our mCollection including new printers and scales, which got a fair amount of attention at RSPA.

RetailNOW is an important event for POS tech since it combines resellers with both hardware and software ecosystems. The point of sale industry is being challenged right now with channel sustainability and thus the role RSPA plays is crucial.

Star Micronics’ booth was #803 and our set-up looked like this:

 

We held a contest where those who entered could win an Amazon Echo Spot. Our new mCollection series was well received, especially our scales.

With over 160 exhibitors and a packed agenda, RetailNOW 2018 was the ideal event for us to showcase our mCollection series that has been designed with the latest tech to deliver products that are especially compact in size, sleek, and offer the easiest setup in the industry with a reliable and remarkable user experience. Where our mCollection truly shines is in connectivity–each printer has multiple connectivity options including Bluetooth, CloudPRNT, Ethernet, and of course, lightning USB and traditional USB options.

 

RSPA speakers had warm receptions that looked like this:

                          Image credit: RSPA Twitter.

The inaugural RSPA women of the year in 2018 was Abby Sorensen. On the ISV insights panel, the importance of finding partners who need your software but who also have the same DNA was mentioned. The RetailNOW 2018 event also included golf, free head-shots at the photo booth on the show floor, and many other perks. Many speakers added value around the best practices for ISVs, VARs, and Vendors.

 

Tips for Value Added Resellers (VARs)

POS VARs are evolving how they see the emerging ecosystem:

                       Image credit: Jim Roddy on Twitter

RSPA is really committed to providing year-round education on topics relevant to its community with everything from tech boot camps to regional events and global expansion. VARs are also increasingly relying on automation tools to streamline their business.

                  Image credit: Jim Roddy on Twitter

VARs know what works for them in terms of the top lead generation tools. For many of them, product catalogs, software overview videos and educational content such as buyers guides, e-books, lists, and live chats work really nicely. RetailNOW 2018 was full of educational content for VARs, Vendors, and those in related POS tech industries.

 

3 Things to Consider When Selecting a Scale for Cannabis Retail

One of the most important elements of cannabis retail compliance is accurately selling products by weight. A dispensary’s inventory may include a variety of cannabis offerings, including packages of marijuana buds or flowers, edibles, vaping supplies, or containers of shatter (cannabis concentrate), topicals (ointments and creams) and marijuana extracts. Scales for cannabis ensure you are not over- or under-charging customers and assist in inventory tracking at a medical marijuana dispensary or cannabis retail outlet, regardless of the product you sell. Running a business that sells products by weight is impossible without the proper scale, so make sure you choose the one that addresses your business needs and adheres to local and state cannabis laws.

The standards and regulations for cannabis scales vary by state, so choose the scale that will keep you in compliance and accurately serve your customers. Here are three main features you should look for when shopping for a scale for cannabis:

  1. Weigh to one-hundredth of a gram: Anyone shopping for a scale for cannabis should brush up on the metric system. Metric isn’t standard in the U.S., but scales for cannabis measure in grams. Although it’s commonly thought that an ounce of is 28 grams, it’s actually 28.349 grams—so don’t short your customers by rounding. Most scales will weigh to the tenth of a gram, but it’s recommended that scales for cannabis weight to the one-hundredth of a gram (0.01) for a higher degree of accuracy. This is important because it tells the customer they are receiving the exact amount of product they’re paying for, it ensures the cannabis retailer is receiving the correct payment, and it maintains accurate inventory records.

 

  1. NTEP Certification: The National Type Evaluation Program (NTEP), overseen by the National Conference on Weights and Measures, covers every aspect of a scale’s use, including capacity, accuracy and the effects of temperature fluctuations on the scale’s operation. The standards are developed by the National Institute of Standards and Technology (NIST). A local weights and measures official will use NIST standards when inspecting your scale and sealing/certifying it for legal use. Every NTEP approved scale will have a NTEP certificate of conformance (CoC) number that an inspector can use to verify the scale has been certified. However, a CoC doesn’t mean plug and play—call your local regulatory agency for the proper procedure before using the scale.

 

  1. Class II NTEP Balance: A NTEP CoC means the scale is legal for trade and able to be used to sell product by weight. However, there are different classes of accuracy. Class II is a higher accuracy scale that applies to lab scales as opposed to industrial or retail equipment. This higher class of scale can be used in medical or scientific uses such as pharmacy, laboratory, and compounding, which require precise measurements. Most states require cannabis retail stores to have a Class II digital scale.

 

Medical marijuana and cannabis retailers are legal in more than half of the U.S., but requirements for how you run your business will vary depending on your location.  With products sold by weight and strict regulatory requirements, investing in the right scale will be vital to your profitability and compliance. Carefully evaluate your options and make the right choice for your business.

Star Micronics Offers First Look at New, Innovative Solutions

 

 

 

NRF 2018: Star Micronics Offers First Look at New, Innovative Solutions

Somerset, NJ – January 26, 2017Star Micronics, a leading global manufacturer of mobile, point of sale (POS) and customer engagement technologies, showcased its newest innovations at NRF 2018 Retail’s Big Show.

NRF 2018 was held in New York in the Jacob K. Javits Center from January 14-16 and Star Micronics exhibited its latest POS innovations in booth #2745, including:

 

1st AirPrint® receipt printer

The TSP650II is the first receipt printer on the market with Apple AirPrint® Certification.  This printer will work seamlessly with all Apple® devices, ensuring quick set up and high-quality receipt printing. The TSP650II AirPrint will enable Apple users to continue with the familiar AirPrint experience while using their Apple iOS® POS system.

 

mCollection

mC-Print: Chic, Compact, Complete printer collection

Star Micronics new mC-Print receipt printers were designed specifically to expand Star Micronics’ Mobile POS solutions. This mPOS printer is stylish, chic, and compact. With multi-interface support and peripheral connectivity, this Cloud Service-ready receipt printer is equipped to handle retailers’ needs with style.

mPOP + Peripherals:

Now, the mPOP has additional optional peripherals for merchants to choose from, such as 2D barcode scanner, scale, customer display, and port to external cash drawer. With these added peripherals, retailers and restaurateurs can transform their mPOP into a complete, versatile point of sale hub in order to accept a wider variety of transactions in higher volume.

 

 

PromoPRNT

PromoPRNT is a new service available to Star Cloud Services members that empowers retailers to create printed promotions in addition to receipts. PromoPRNT delivers two services through the Star Cloud Services Dashboard, Promo Maker and Promo Manager. Promo Maker is a simple way to create and design receipt promotions. Promo Manager allows retailers to schedule the length of a promotional campaign and to view insights from their campaigns.  Ultimately, with these PromoPRNT tools, retailers will be able to deliver incentives directly to shopper’s hands.

Sophatar® POS Signage™

Sophatar® POS Signage is another new service available to all Star Cloud Services members for a low monthly cost. This innovative digital signage solution analyzes retailers’ POS sales data through the Star Micronics printer and Star Cloud to display popular sales items.  If the retailer doesn’t have images of best-selling items on hand, Sophatar® POS Signage will automatically search for images using UPC codes and textual descriptions of the products.

 

This year’s booth partners:

  • Vend
  • SuiteRetail
  • BizTracker
  • nClose

If you spent some time at our booth at NRF 2018, thank you,” Said Christophe Naasz, Director of Business Development at Star Micronics America, Inc. “We have so many innovative and groundbreaking solutions scheduled for release in 2018. It was fantastic to have the opportunity to give the industry a sneak peek.”

 

About Star Micronics

Star Micronics, one of the world’s largest POS providers, has designated a portfolio of printing, secure cash management, and customer engagement solutions for any retail or hospitality establishment in POS and mPOS environments. Embracing the mobility wave, Star’s complementary SDKs allow users to utilize Star printers in tandem with Android™, iOS iPad®, and iPhone® devices to generate receipts for all of its printers. Always leading, and always innovating, Star Micronics enables web-based printing solutions including remote cloud printing, wireless cash drawer solutions, proximity-based printing, and secure cash management. For more information, visit www.starmicronics.com or follow us on Facebook, Twitter, YouTube, or LinkedIn.

 

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Media Contact:

Leticia Arce

Star Micronics America, Inc.

larce@starmicronics.com

848-216-3283

 

Melissa McGaughey

SkyRocket Group

Melissa@skyrocketgroup.com

814-833-5026 x106