3 Reasons Why Restaurants Should Allow Customers to Order Online

Online ordering and delivery are so convenient that more and more people are going online and, in a few clicks, having meals delivered to their door. Online ordering and delivery are so convenient that more and more people are going online and, in a few clicks, having meals delivered to their door. According to banking analysts Cowen, delivery will grow to a $76 billion industry by 2022. CNBC reports that online orders comprise half of all deliveries, with millennials and the 35-44 age group leading the pack among diners who are taking advantage of online ordering apps and services.

Online Ordering Makes Sense for Your Restaurant

Although most restaurants take phone orders, it’s a good idea to have an alternate ordering method so people won’t get a busy signal or wait on hold for too long. Online ordering also means the phone won’t be ringing as often, taking staff away from other tasks and making the atmosphere more pleasant for dine-in customers.

Online ordering allows diners to enter their orders online through the restaurant’s website or app and designate whether it’s for pickup, delivery, or dine-in. Online ordering solutions also enable the customer to pay with a credit card before the order is prepared, and it streamlines workflows by sending orders directly to the kitchen. Implementing an online ordering system means a better customer service experience for patrons and allows you to gather their contact information for future marketing efforts.

Online ordering is a great way to boost revenue and attract new customers. The addition of Amazon Eats and Seamless are making it easier than ever for restaurants to introduce online ordering. If you haven’t already, here are three reasons why your customers should be able to point, click, and eat:

  1. Increased sales and larger orders

Restaurants that introduce online ordering increase their takeout revenue, on average, by 30%. For small restaurants or ones with limited hours, adding online ordering and delivery generates an additional revenue stream without impacting your dine-in customers.

Online ordering encourages larger orders by giving customers extra time to look through the menu and discover new items they would like to try. Diners are in control of the ordering process and they can take their time reading the menu without feeling rushed, securely process their payments, and never get a busy signal.

  1. Improved order accuracy

Taking phone orders means an employee must be able to clearly hear the customer on the phone, accurately and legibly write down an order, and then input it into the point of sale (POS) system. Sometimes the employee may not hear the order correctly or make mistakes while entering it into the POS terminal. Removing these steps means less opportunity for errors and a reduction in the amount of time and resources wasted remaking orders prepared incorrectly.

 

  1. Expand your customer base

More of your customers will seek out restaurants with online ordering, so it’s important to have every option available—phone, online and ordering app. According to a survey by the National Restaurant Association, 61% of people said they consider delivery and takeout options important for table service restaurants.  The experts at QSR Web reported that online ordering is outpacing dine-in patrons by 300%. If reservations at your restaurant are hard to get, or there are only a few tables, online ordering makes it easy for people to satisfy their craving or try it for the first time quickly and easily.

Restaurants are preparing more meals for take-out than they are serving to on-premises customers, so make sure they can place their orders using the technology they want. Online ordering is the key to drawing in new customers and increasing revenue.

The SMB Guide to Retail Promotions

eCommerce sales have outpaced brick-and-mortar store growth, but effective retail promotions will help you compete with online goliaths.

The weather is getting warmer and school’s almost over for the year. SMBs are shifting gears for summer months, lining the shelves with warm weather merchandise. Customers are ready for some fun in the sun, but they’re looking for deals to affordably stock up for summer camp and trips to the beach.

eCommerce sales have outpaced brick-and-mortar store growth, but effective retail promotions will help you compete with online goliaths. It’s important to focus on your existing customer base because marketing experts agree that it’s less expensive to retain customers than it is to acquire new ones. How much exactly? According to the Harvard Business Review, it ranges from 5 to 25 times more expensive to attract a new customer than it is to generate repeat business.

Brick-and-mortar stores still have the upper hand over online competitors when it comes to instant gratification and the face-to-face service experiences that shoppers crave. Supercharge these advantages by combining them with effective retail promotions that draw in foot traffic, giving customers can’t-miss reasons for wanting to shop in your store.

  1. Discount promotions: It’s natural to think that the easiest way to give sales figures a boost is to run discount promotions however, it’s important to ensure there’s enough long-term value to justify the short-term discount. Bundling is a great way to encourage shoppers to spend more money. Couple related items for a discount—for example, purchase a beach towel and get a bottle of sunscreen for 50% off. Partnering less popular items at full price with discounted best sellers is a smart way to move inventory quickly while still earning a profit.
  1. Utilize “free” in your promotions: Free items or small “tokens of affection” can go a long way toward making shoppers feel their business is appreciated. Customers are more likely to return to your store if they feel they are being rewarded for buying items they need or value, so “buy one, get one free” can inspire shoppers to stock up. This is especially effective for special event-related merchandise that’s headed for the markdown bin after the season is over. Retail promotions such as “purchase a $100 gift card and get a $10 gift card free,” are also popular because consumers feel like they are getting a bonus with their purchase.
  1. Coupons, coupons, coupons: Coupons are a great way to get people to try new products at a lower price, and if the product lives up to expectations, pay full price the next time. In addition, coupons like “spend $50 and take $10 off” give people an incentive to buy a few more items to reach the $50 goal, and let the shopper choose which items to purchase. Merchants can use their POS solutions to reduce the cost of printing coupons by generating offers in-store. Printing coupons on receipts allows you to reach a higher percentage of shoppers because you can be sure the customer receives it, and it gives your sales associates an additional opportunity to engage customers before they leave the store.
  1. Limited-time-only retail promotions: Discounts or items that are only available for a short amount of time creates scarcity and a sense of urgency to purchase. For example, flash sales that happen between certain hours will force people to purchase in that time frame. Daily deals give the perception that the deal will last only as long as the items are in stock. Use these tactics to your advantage with summer deals.

Although the retail landscape is competitive, SMBs can employ smart retail promotions to help attract new shoppers and retain their customer base. Coupons, free products, discounts, and limited-time-only sales can make an already-great, in-store shopping experience too irresistible to pass up.

3 Things Cannabis Retailers Need to Know About Cannabis Receipt Regulations

Running a marijuana dispensary requires in-depth knowledge of the local laws and meticulous recordkeeping including retaining copies of each cannabis receipt.

Running a medical or retail marijuana dispensary requires in-depth knowledge of the local laws and meticulous recordkeeping including retaining copies of each cannabis receipt. As of April 2017, 29 states have legalized medical marijuana, which can be used to treat several illnesses, including multiple sclerosis, HIV/AIDS, inflammation, pain, mental disorders and substance abuse, among others. In addition, 9 states have legalized recreational use. That means cannabis retailers are legally operating in more than half of the U.S.

Their businesses can be very different, however, depending on the states in which they are located.  One difference is startup costs. For example, annual licensing fees range from $3,000 in Colorado to $75,000 Connecticut. States may also require a minimum of liquid capital, some places as high as $250,000, so it’s imperative you protect your investment with perfect recordkeeping of every transaction. Retaining a copy of every cannabis receipt ensures your dispensary follows state and local laws and protects your business in the event of an audit.

What should the receipt include? How can you prove your business is operating in compliance with state and local laws? The cannabis receipt provided to the customer proves you are collecting all the relevant taxes and dispensing marijuana legally.

If you are considering opening a marijuana dispensary or you want to make sure your business is operating in compliance with your state’s laws and make sure you are correctly formatting and recording cannabis receipts, your point of sale (POS) system is the perfect tool to manage this requirement.

  1. Check the specific requirements in your state. Understand your state’s tax laws to ensure you are charging the correct amount. For example, in California, retailers charge a consumer-excise and sales tax, while in Colorado, cannabis is subject to different taxation, whether it’s classified as medical or retail marijuana. It’s important to stay up to date on changing tax laws to ensure you are collecting the correct percentage. Failure to comply could subject your business to fines and added scrutiny.

 

  1. Manage copies of cannabis receipts. Use your POS system to send a backup copy of each cannabis receipt to the cloud or store the backup offsite. If you are issuing receipts with carbon copy paper, staple or clip the receipts together. It’s also a good idea to keep important financial records, licensing information and other sensitive financial paperwork in a secure place outside of the dispensary. Retain all records for a minimum of three years in case of an audit.

 

  1. Include all required information on the cannabis receipt. Although the exact information you include will depend on your state’s laws, most receipts will include store name and address, the category of taxable products or product category name/product name. Receipts should also include a code or other identifier for the product’s taxes. There may be additional requirements, however. In Oregon, it’s required to list the sale subtotal before tax, amount of state tax, local tax, total sale amount and identifying receipt number. A disclaimer stating that receipts are required for customer tax disputes is also required.

The cannabis industry is promising for dispensaries, but it is tightly regulated by the states where marijuana has been legalized. Give your business the best chance for compliance and success with a POS system equipped with state-of-the-art printers to meet regulatory requirements while providing convenient customer experiences at the checkout.

 

Contact the experts at Star to learn more about ideal solutions for the cannabis industry.

Star Micronics and CardFlight Team Up to Offer A Simple, Bring Your Own Tablet Countertop Point of Sale Solution

NEWS RELEASE   

 

                                                  

SwipeSimple Register, the new simple countertop POS solution from CardFlight featuring the Star Micronics mPOP, will be demoed for the first time at ETA TRANSACT in Las Vegas

 

SOMERSET, NJ — April 13 2018 — Star Micronics, the global industry leader in POS printing solutions, announces it has teamed up with CardFlight, the leader in payment technology and mobile POS solutions, to deliver a bundled cash register and payment terminal solution for the modern merchant’s needs, combining SwipeSimple hardware and software with Star Micronics’ mPOP and the portable receipt printer SM-L200.

SwipeSimple Register works on virtually any iOS or Android tablet, and lets merchant acquirers provide merchants with a modern and intuitive hardware and software setup for their payment needs. The SwipeSimple solution supports payments with EMV Quick Chip  and NFC contactless for all types of mobile wallets, and cash. By partnering with Star Micronics, CardFlight can now offer merchants the convenience of issuing paper receipts for both countertop and mobile needs.

“We are excited to partner with Star Micronics,” said Derek Webster, Founder and CEO of CardFlight. “As our company continues to build payment acceptance solutions for a broad range of small businesses, the partnership helps us expand the SwipeSimple product suite to serve even more merchants.”

SwipeSimple Register for countertop merchants features Star Micronics mPOP that combines cash drawer and receipt printer in a sleek and compact design, making it easy to fit into even the smallest retail spaces. Bluetooth connectivity and smart cable management keep the counter clutter free. Mobile merchants also have the option to use SwipeSimple Register on a smartphone or tablet and print receipts on Star Micronics’ portable receipt printer SM-L200. The SM-L200 is the first portable printer with the ability to connect to any Apple iOS BLE-compatible device without having to pair with it.

“Our mPOP and mobile printing solution paired with SwipeSimple are both easy to set up and use, which is perfect for the modern small merchant,” said Jon Levin, Star Micronics’ product integration manager. “We look forward to working with CardFlight to expand into new markets.”

Star Micronics will be exhibiting at booth # 838 and SwipeSimple Register paired with Star Micronics’s mPOP will be demonstrated at CardFlight’s booth #618 at ETA TRANSACT, April 17-19 in Las Vegas.

Media Contacts

Star Micronics America Inc.

Letica Arce, marketing manager

larce@starmicronics.com

848-216-3283

CardFlight, Inc.

Meytal Burstein, director of marketing

meytal@cardflight.com

607-821-8886

About Star Micronics

Star Micronics, one of the world’s largest POS providers, has designated a portfolio of printing, secure cash management, and customer solutions for any retail or hospitality establishment in POS and mPOS environments. Embracing the mobility wave, Star’s complementary SDKs allow users to utilize Star printers in tandem with Android™, and iOS iPad® and iPhone® devices to generate receipts for all of its printers. Always leading – always innovating, Star Micronics enables web-based printing solutions including remote cloud printing, wireless cash drawer solutions, proximity-based printing, and secure cash management. For more information, please visit www.starmicronics.com or follow us on Facebook, Twitter, YouTube, or LinkedIn.

About CardFlight

CardFlight is the leader in payment technology and mobile point-of-sale solutions for merchant service providers, banks, and independent sales organizations, including 15 of the top 50 merchant acquirers in the US. CardFlight’s SwipeSimple product suite provides easy-to-use SasS solutions for tens of thousands of merchants across all 50 states.

CardFlight takes pride in building and maintaining solutions that are a step ahead of the curve in technology, reliability, and user experience. As the US leader in EMV Quick Chip enablement, CardFlight makes it easy, accessible, and secure for partners and merchants to accept payments. For more information, please visit www.cardflight.com.

The Ultimate Guide to Building Your iOS POS system

iOS POS systems look sharp sitting on a counter or mounted on a wall, so it’s no wonder why retailers and restaurants are drawn to these sleek setups for their establishments. Whether you need fixed terminals or a mobile solution, an iOS POS system can fulfill all your needs.

 

Are you in the market for a new iOS POS system? If so, keep these points in mind while you’re shopping around.

  1. iOS Device: If you’re using an iPad or other iOS technology you already own, make sure it has the most recent update that the hardware will support. If you have older devices, make absolutely sure the POS software you want to run supports your hardware — before you invest in it. A better strategy is to choose your POS software first — find a solution that offers features and functionality you need to run your business — then select the hardware. All iPad POS solutions aren’t the same. Look for options such as clock in/out, split checks, payments, scheduling and inventory tracking that can help you run your business.
  1. iPad enclosure: Although iOS POS systems are feature-rich, they aren’t ruggedized devices. An iPad or iTouch is a consumer-grade device, nowhere near tough enough for retail and restaurant workplaces. iOS devices that get wet or hot will have functionality issues, so protecting your technology with a specialized enclosure is imperative to staying online. iPads left unattended are targets for loss and theft, so opt for an enclosure that allows you to secure the device to a wall or counter. Some enclosures can be fitted to stands that flip and swivel into a customer-facing position, so shoppers can sign for credit card transactions or add a tip.
  1. Peripherals: iOS POS systems differ from more traditional POS solutions when it comes to peripherals. If you need a 2D barcode scanner, scale integration, receipt printer and customer display, make sure your solution has options to keep everything connected. Printing receipts from an iOS POS system can present a particular challenge for merchants. A great solution is Star Micronics’ TSP654II AirPrint, the First Receipt Printer on the market with AirPrint™ Certification. TSP654II printers allow merchants to print from their iOS devices without installing specific printer drivers.
  1. Aesthetic Appeal: One of the iPad’s main selling points is the tablet’s stylish design. If you selected an iOS POS system, chances are you care about how it looks. Don’t cover up a glossy iPad with a clunky enclosure or pair it with nondescript peripherals. Make sure your enclosure and peripherals enhance the iOS POS system and are as chic as their surroundings. Star Micronics offers mPOP™, Mobile Point of Purchase, the first hybrid for tablet POS that combines a cash drawer and printer peripheral. The unit’s ergonomic but fully integrated design works with the tablet or mobile device of your choice, so you can have a mobile solution without compromising space, quality design or functionality.

iOS POS systems can be a great choice for your store or restaurant if you strategically design a system that will meet your business’ needs, withstand a harsh commercial environment and complement your brand with the look you want. Work with an experienced POS solution provider to help you incorporate those elements into your solution — and more— to help you get the most out of your investment.

3 Ways to Get the Most Out of Your Apple POS System with AirPrint Receipt Printers

iPad POS systems are extremely popular in retail, restaurant and hospitality venues. It’s easy to see why — an Apple POS system is sleek, attractive and compact — so they look great and they’re small enough to be used in tight spaces.

iPad POS systems are feature-rich, affordable and easy to and use, but printing receipts from an Apple POS system can present a challenge for merchants. Although Apple offers its AirPrint® technology, which allows users to print photos and documents from any iPhone, iPad or iPod Touch, AirPrint wasn’t available for receipt printers.

To meet this need, Star Micronics developed a suite of printing solutions including the StarPRNT SDK and PassPRNT, so receipts could be printed using a Bluetooth-enabled receipt printer. Most recently, Star Micronics unveiled its new TSP654II AirPrint, the first 80 and 58mm receipt printer to be Apple AirPrint certified.

What does this mean for Apple POS system users?

  1. No need to download or install drivers

There’s no need to get the help desk involved in connecting a wireless printer to your Apple POS system. Forget about workarounds and downloads: users will be able to wirelessly print receipts without installing specific printer drivers, extra configurations or software. Star’s TSP654II AirPrint includes both Ethernet and WLAN capabilities, so it will work seamlessly with Apple iPads, iPhones, iPods and Macbooks on any private network.

  1. Print receipts and orders right from your Apple POS System (Mac, iPad or iPhone devices)

AirPrint support is pre-installed on iOS devices, so you can use this familiar interface to connect to and begin printing from the new printer. The TSP654II features a fast, 300 mm per second print speed, high-quality 203 dpi print, compact footprint and aesthetic design. Faster print speeds at the Apple point of sale will help shave a few seconds off each transaction, which means less waiting and more efficient customer service.

  1. Control your cash drawer from your Apple POS System (Mac, iPad or iPhone)

A printer-controlled cash drawer must be connected to a receipt printer if you want it to open automatically at the end of a transaction. Although AirPrint has limited ability to control cash drawers, it gives developers previously using the StarPRNT SDK another option when programming printer control.  The TSP654II is available in charcoal black or ultra-white to match the Star CB2002 cash drawer options.

Why choose the TSP654II AirPrint from Star Micronics?

Until now, there hasn’t been a “plug and play” receipt printing solution for Apple POS systems. The TSP654II is the first Apple certified receipt printer that works seamlessly over any private network, with any Apple device. In addition to high-speed printing, the new printer includes “drop in and print” paper loading and an improved guillotine auto-cutter. The TSP654II is a flexible printing solution that can be used in vertical or horizontal mode and includes a wall mount bracket in the box. A splash-proof cover is also available for added durability. The TSP654II is compatible with Star Cloud Services’ digital receipt solution and the AllReceipts App.

Apple POS systems are popular among business owners because they’re affordable and easy to learn and use. Despite their popularity, it wasn’t simple to print a receipt from an iPad POS solution—until now. Star Micronics’ new TSP65411 is the first AirPrint-certified receipt printer on the market, that allows users to print from their Apple POS system without any extra steps. In addition to groundbreaking technology, the new printer also includes the quality features and design details that meet Apple’s high operational standards.

3 Reasons Why Merchants Should Choose Hybrid Tablet POS

Some retailers are shifting away from a legacy point of sale (POS) terminal toward flexible, scalable tablet-based solutions. And for good reason. Tablet POS solutions are affordable, powerful platforms that increase mobility, generate comprehensive analytics and securely store data. Many tablet POS systems are cloud-based Software as a Service (SaaS) solutions that update automatically.

Although SaaS solutions are easy to use, some merchants have been hesitant to implement them because they rely on an “always on” internet connection. A cloud-based system won’t function if the connection is spotty, which could wreak havoc during a big sale or holiday shopping time.

Cloud-connected or hybrid POS solutions are a smarter choice for store owners who want the convenience and mobility of a cloud-based system, but can’t give up the reliability of a wired POS network. Sounds good? We think so, too. Here’s why you should consider a hybrid tablet POS system for your store:

  1. Versatility: A hybrid tablet POS system gives you all the benefits of a cloud-based system, including real-time reporting — with one essential difference. If your store loses its internet connection, your hybrid tablet POS system will still run, but the real-time updates won’t sync until the internet connection is restored. A hybrid system can be used in any position: with the tablet mounted on a counter or wall or carried on the sales floor.
  1. Ergonomics/Aesthetics: Hybrid tablet POS systems are attractive and chic, but they’re more than just a pretty face. These solutions are perfect for small counters, pop-up stores or other spaces where space is limited. Hybrid tablet POS systems have a small, practical footprint that won’t take up every inch of the counter, so there’s room to display impulse purchase items and gift cards. The checkout line is a customer’s last stop before they leave the store, so a tidy cash wrap with attractive technology leaves a positive, lasting impression as shoppers depart.

 

  1. Scalability: If you are considering a future expansion or need to have more checkouts temporarily, a hybrid tablet POS system gives you the flexibility to easily add terminals and locations to your network. There are no licenses or technicians necessary, it’s essentially a “plug and play” operation. It only takes a few minutes to configure the tablet or mobile device and sync it to the network. Once it’s on the network, the device will be running the same solution, with the same data accessibility.

Choose a hybrid tablet POS that can accommodate multiple peripherals. Star Micronics’ mPOP solution is one of the most comprehensive options on the market. We’ve recently added several new peripheral options, so the solution can be used as a complete check-out in nearly every retail category.

The new peripheral options include:

  • Three Star Micronics scales that can be used in candy shops, farmer’s markets and grocery stores
  • 2D barcode scanner for retailers that want to accept QR code coupons or access item information
  • Two-line, blue backlit customer display that shows shoppers their transaction information as well as advertising messages
  • New cash drawer port that supports an additional external cash drawer for busy shifts

Hybrid tablet POS solutions are a perfect solution for retail store owners who are hesitant to implement a SaaS system due to connectivity issues but want the freedom of mobile POS. A hybrid system empowers store owners and staff with all the benefits of a cloud-based solution, without ever turning away a sale because the internet is down.

For more information on the Star Micronics mPOP solution, contact us!

Sophatar Digital Signage Service, Sophatar® POS Signage™ added to Star Cloud Services

Easy and affordable solution for in-store digital signage

Somerset, NJ – January 4, 2017- Star Micronics is proud to announce that Star Cloud Services has added another great benefit to its long list of value-added services: Sophatar® POS Signage. Star Micronics, together with Sophatar, launch this brand new digital signage service for all Star Cloud Services members. Star Micronics customers can sign-up for this monthly service currently available on the Star Cloud Services dashboard. The service automatically creates in-store digital signage with product recommendations based on the line items of your Star printer receipts.

This monthly service brought to you by Sophatar is available at a low-cost but adds key business solutions that would normally require a long-term contract with expensive upfront costs. With a month to month subscription and a choice of hardware priced in a variety of ranges to meet any budget, this digital signage solution is affordable and cost-effective. Automatic content updates are included with the service resulting in a ‘set & forget’ operation, so your signage doesn’t go stale over time as with other solutions based on a static playlist. If retailers do not have pictures of their products or services, the solution’s engine will automatically retrieve images based on UPC codes and textual descriptions. Content on the signage continuously updates through a networked media player by using a data feed from the retailer’s printed sales receipts already stored through the Star Micronics printer and the Star Cloud.

This solution also allows retailers to display the store’s social media content, such as tweets and Instagram posts, when connecting social media feeds in the Sophatar web console. So when a special is promoted through social media, it will appear on the retailer’s in-store signage as well.

This revolutionary solution will empower retailers to boost in-store sales revenue simply from advertising the great products sold in your store while customers shop!

This new Star Cloud Service is just one of the added benefits to Star printers. Look for more services in the next year. For more information about Sophatar® POS Signage, visit Star Cloud Services’ website or Sophatar’s website.

Sophatar POS Signage will be on display at the National Retail Federation’s Big Show, January 14-16 2018, Javits Center, New York, at Star booth #2745 and Sophatar booth #1012.

 

About Star Micronics

Star Micronics, one of the world’s largest POS providers, has designated a portfolio of printing, secure cash management, and customer engagement solutions for any retail or hospitality establishment in POS and mPOS environments. Embracing the mobility wave, Star’s complementary SDKs allow users to utilize Star printers in tandem with Android™, iOS iPad®, and iPhone® devices to generate receipts for all of its printers. Always leading, and always innovating, Star Micronics enables web-based printing solutions including remote cloud printing, wireless cash drawer solutions, proximity-based printing, and secure cash management. For more information, visit www.starmicronics.com or follow us on Facebook, Twitter, YouTube, or LinkedIn.

 

About Sophatar

Sophatar is a Silicon Valley based Software Company providing innovative solutions for higher customer engagement in retail, hospitality and enterprise markets, including digital signage. The solutions utilize a software-as-a-service business model and run on commercially available hardware. For more information, visit www.sophatar.com

# # #

Media Contact:

Kyle Lauber

Star Micronics America, Inc.

klauber@starmicronics.com

848-216-3300 x 580

 

Melissa McGaughey

SkyRocket Group

Melissa@skyrocketgroup.com

814-833-5026 x106

 

4 Ways to Prepare for Your New 2018 POS Integration

For an easy POS integration in 2018, follow these four steps

It’s almost 2018, and a new year means setting sales numbers to zero and making a new start. Position your business to make 2018 a great year by giving your customers the shopping or dining experiences they want while enabling your staff to work smarter, not harder. A new or upgraded point of sale (POS) system will allow you to have the POS integration your business needs now and also gives you some room to grow.

Here are four things to do if a new POS integration is on your wish list this holiday season:

  1. Speak with your staff about what they need to make their jobs run more smoothly.

Talk to your staff to understand their challenges and the technology that can help them do their jobs more easily and efficiently. A retail store’s counter staff and sales associates or a restaurant’s servers and line cooks are on the front lines of dealing with customers and hearing their feedback — especially when your business doesn’t live up to their expectations. Your employees’ input can help you identify which POS integrations are important for reducing wait times, increasing order accuracy and providing a higher level of customer service.

  1. Choose a system with these five capabilities.

When making an investment in a new POS system, ensure it has at least the POS integration capabilities to support these five types of solutions:

  • Sales reporting and analytics: Gain better insight into sales numbers and profit margins, identify top selling items.
  • Inventory management: Maintain proper inventory counts and gain transparency into which store locations have items available.
  • Customer relationship management: Collect important data about customer buying habits and preferences, which can be used as the basis of a marketing campaign.
  • Employee management: Time clock functionality, scheduling, and integrated payroll processing will automate some of the most time-consuming processes.
  • Check out tools: Make sure your POS system integrates with peripherals that help the checkout run smoothly, including barcode technology and fast, accurate scanning capability.

 

  1. Select a dealer partner that will train your staff and provide support so you get the most out of your investment.

Choose a reputable POS provider with a solid track record of success. Before signing on the dotted line, ask what types of training and support services are available. Star Micronics offers top of the line support through its website. Adding functionality to your POS system will require expert training to make sure your staff understands how to use new functions and features and how your business can leverage them to get the greatest ROI. Be sure to inquire about the availability of on-site training, tech support hours, repair services (on- or off-site) and additional support that’s available.

  1. Determine whether you will be using mobile POS, how, and when.

Carefully consider the choice to integrate mobile POS with your POS system. Mobile POS is a reliable way to increase table turn or reduce waiting at the check-out. Servers can take orders and process payments right from the table, which cuts several minutes of waiting for hungry diners. In retail stores, adding tablets or ruggedized mobile devices allows employees to search for inventory or process transactions right from the sales floor. Some retailers may opt to remove some of their traditional cash wraps and replace them with mobile devices, which frees up floor space for additional products. When you upgrade, evaluate whether adding mobile capabilities is a smart strategy for your business.

Star Cloud Services can offer all of these steps and more. After initial set up of your Star Micronics printer, you have a whole suite of tools ready to help improve your business. Star has an excellent support team for any issue that can arise, giving one less thing to worry about while managing your business. Mobile POS is also a large part of Star Micronics printers. We offer multiple printers that can even change from portable to desktop with a simple addition of a charging cradle.

A new POS integration can help optimize operations at your store or restaurant, improve inventory management and ease the workload on employees. If you’re considering purchasing a new POS system or upgrading the one you already own, choose one that enables integrations that automates processes, manage inventory and helps your business run more efficiently. The New Year gives you a fresh start, so make it the best one you can with a cutting-edge technology refresh.

How to Find the Best POS Solution for Your Restaurant

Star Micronics and FOURLEAF offer the perfect solution for any restaurant POS

Starting a restaurant business or a coffee shop has never been easy for people who don’t have experience. Such business requires large spending – from purchasing and investing in all necessary equipment to over hiring staff and releasing monthly salaries. Consequently, these have direct negative effects on a restaurant’s profitability. Last but not least, traditional systems cause difficulty for owners when they want to quickly expand their business.

Contrary to popular belief, restaurant point of sale is not a one size fits all models. In the restaurant industry, you’ll find large to mid-sized sit-down restaurants, mom and pop shops with 5 to10 tables, cafes, fast-casual, food trucks, and more. Finding the right point of sale system for your restaurant really depends on the type of business your running.

1. Pop-up Restaurants & Food Trucks  

For a pop-up restaurant or food truck scenario, you will want a point of sale that allows you to be mobile. Tablet POS or mPOS are very popular in this market because the mobility of the tablet or mobile device allows users to take up less space and take the POS outside of the pop-up or food truck to take orders and process payments of those waiting in line. With this type of mobile solution, you will want a receipt printer with the same mobility. A portable receipt printer that can hook right to your belt strap is ideal for these pop-up and food truck environments because they are lightweight, compact, and can print receipts from anywhere, at any time.

2. mPOP

In cafes and smaller restaurants, mobility is still preferred, but you will need a POS system that is more static. The mPOP allows restaurateurs to still utilize the mobility of a tablet or smartphone while having a set POS check-out station with a small footprint. This is the perfect solution for smaller restaurants or cafes that have a lower cash flow and want to maintain an aesthetically pleasing counter space.

3. TSP100III

For larger restaurants, you will need a more robust solution that can withstand busy periods with a high volume of orders being transmitted and receipts being printed. The TSP100III is the best printer for this scenario with a tethered USB connection for Apple iPad® devices that simultaneously facilitate data communication to the printer and charges the mobile device. The TSP100III is also offered with WLAN and Bluetooth connectivity option to print receipts from anywhere in the restaurant.

The FOURLEAF POS App aims to connect owners to their business 24/7. Help owners to track their sales income in real time and it is specially designed from fundamental concept to be an online restaurant POS system.

Star and FOURLEAF strive to help restaurant owners to track their inventory and be able to send wireless orders to the kitchen within a fraction of a second.

More info is available at:

www.fourleaf.life
www.facebook.com/afourelaf
www.twitter.com/fourleaf_app