Bac’n Me Crazy Improves Customer Wait with Star Micronics and Wholly App

11208640_1683023575259058_1954893254804399637_n

Bac’n Me Crazy is a gourmet food truck based in Charleston, SC that specializes in out of this world dishes that are loaded with bacon. Bac’n Me Crazy was one of many food trucks in the Charleston area that was searching for a way to help their customers avoid the crazy and unpredictable South Carolina weather, and create a smoother workflow for employees. Wholly App and Star Micronics teamed up to provide Bac’n Me Crazy with the ideal solution for their food truck.

Bac’n Me Crazy, one of the most popular food trucks in Charleston, SC, was searching for a way to make ordering not only easier for the customer, but for the employees as well. The unpredictable east coast weather made standing in line at an outdoor food truck an undesirable prospect for customers. Always putting the customer first, Bac’n Me Crazy sought an online ordering solution from Wholly App that would help to make the ordering experience more convenient for customers, and create an easier and smoother workflow for employees.

By installing Wholly App’s solution with Star’s TSP650IIBTi printer and WebPRNT, Bac’n Me Crazy was able to not only create a better ordering experience for customers, but improve the overall daily workflow of their business. Wholly App was able to create a customized solution for Bac’n Me Crazy, allowing customers to order from their phones, and receive an alert when their order is ready. When the customer ordered, the order would be sent directly to the Star printer using WebPRNT. WebPRNT eliminates the need to install any drivers, and enables printing from Wholly App’s native application built specifically for Bac’n Me Crazy. Star’s TSP650IIBTi has the durability to withstand the rush hours, and offers ultimate mobility with its Bluetooth feature, allowing employees to move the printer throughout the truck as necessary.

AR-160129982 “This solution has been a dream come true for us,” says Jason Broz, Founder of Bac’n Me Crazy. “Wholly App and Star Micronics’ solution allowed us to increase our business and make the lives of our customers easier – which is really the most important thing to us.”

“When developing this app for Bac’n Me Crazy and thinking of printing options, Star was our first choice,” says Mike Werner, Found of Wholly App. “The TSP650IIBTi with WebPRNT made our job so much easier by providing a mobile and durable solutions that could print orders right from the app.”

 

Download the full success story here: Star – Bac’n Me Crazy Case Study

Going Mobile with a Web-Based Strategy

Web-based software is software you use over the internet with a web browser. Web-based software is used every day by people all over the world. POS software providers see the growing demand and are meeting that demand by creating web-based solutions for their customers.

Why are people using web-based POS?

  • The key advantage to web-based software is that all your data is centralized and accessible over the web from any device on any operating platform at any time. You can get to it from anywhere at any time. Safe, secure, and password protected, of course.
  • Another advantage is that unlike traditional software that requires you to download and install updates yourself, web-based software is updated automatically. Whenever you use web-based software you’re always using the latest and greatest version. The only thing you have to check is making sure your browser is up to date to support the web-based software you are using.
  • Ultimately, when you use web-based software your office is everywhere. At work, at home, a hotel, at a client’s office, even on your mobile phone. Your data is accessible anywhere with internet access.

To support businesses using any number of web-based applications such as point of sale for retail or hospitality, Star Micronics created its WebPRNT technology.  WebPRNT is Star’s innovative solution enabling device-agnostic receipt printing technology that supports HTTP requests used in web-based applications. WebPRNT utilizes a library of commands based on JavaScript/HTML format that allows Web applications to print on a Star printer without the need of installing a driver. Rather, the print commands are embedded and integrated within the web-based software.

webprntdiagram1

Instead of making developers use printer specific line mode print commands, WebPRNT makes the integration process more intuitive for developers by allowing the use of XML tags that are commonly used in web development and even native applications or WebPRNT’s ready-made Javascript library of commands. The time saved in development directly translates into a more rapid deployment. Also, since WebPRNT is integrated in the web-based software, it is device agnostic and can be used for multiple operating platforms. Star’s WebPRNT help developers streamline the development process which maximizes value and cost savings. To learn more about WebPRNT please click here to visit Star’s Technology Page.