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800-782-7636
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TSP828
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The TSP828 sets the standard when it comes to desktop label printing. With the TSP828, Star meets the high quality, ease-of-use demands of the desktop thermal label printer market. The TSP828 is perfect for all of your printing applications, from shipping and receiving, to healthcare and retail. The TSP828 can accommodate various labels formats and widths. The built-in peeler will speed you through your print jobs in an instant, and the rear exit liner ensures no worries of hassling with waste. Print batch jobs or auto-peel your labels without overlapping thanks to the TSP828’s ability to sense when a label is still in the dispenser. When it’s time to replace your labels, just drop them in and start printing - No need to feed or wind anymore! All of these features make the TSP828 the only true clamshell label printer available with such capabilities.
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Specification
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Features
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Options
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Models
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Downloads
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SPECIFICATIONS – TSP828 |
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Printer Method |
Direct Line Thermal |
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Print Speed |
26 Labels Per Minute (150 mm/sec) |
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Printer Case Color |
Putty or Gray |
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Model Available |
Tear Bar Only with Auto-Peeler |
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Print Resolution |
203 dpi (8 dots per mm) |
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Two Color Print Capability |
Red & Black / Blue & Black / Green & Black (Two color thermal paper required) |
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Font Size |
12 x 24, 9 x 24, 16 x 24 |
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Bar Codes |
9 versions |
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Paper Specifications Width: Thermal Label Roll Thermal Receipt Roll
Thickness Roll Diameter Easy-Load Transmissive/Gap Sensor Black Mark Sensor Paper Out Sensor Paper Low Sensor Maximum Print Width |
41 – 108mm (± 0.5mm) 45 – 112mm (± 0.5mm)
Up to 190µm maximum Up to 110 mm "Drop-In & Print" Standard Configurable by Dip Switch Standard N/A 104mm Maximum
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Cover Open Sensor |
Yes |
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Multiple Copy Support |
N/A |
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Journal Capability |
N/A |
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Label Support |
Yes; Detects gaps or black marks between labels |
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Power Supply |
External; Required PS60A External Power Supply Included in Box |
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Drivers Available |
Windows® XP 32 Bit, Vista 32/64 Bit, Windows 7 32/64 Bit, Server 2008 32/64 Bit, XP Embedded, CE, POSReady 2009, OPOS™, JavaPOS™, USB Vendor Class, Linux™, Mac OS X, StarIO SDK |
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Digitally Signed (WHQL) |
Yes |
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Swappable Interfaces |
Yes |
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Connectivity |
Dual 9 Pin RS232C Serial/USB, Parallel, or Ethernet |
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Emulation Modes |
Star Mode |
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Peripheral Drive Circuit |
N/A |
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Power Consumption |
Average 2.0 Amp. Printing, 0.1 Amp. Standby Requires PS60A External Power Supply |
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Operating Conditions |
Temperature: 5ºC to 45ºC Humidity: 10% - 90% RH (without condensation) |
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Storage Conditions |
Temperature: -20ºC to 60ºC Humidity: 10% - 90% RH |
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Dimensions Weight |
180mm(W) x 213 (D) x 157(H) mm 2.0 kg |
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Reliability MCBF Print Head |
37 Million Lines 100km |
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Included with Printer |
Installation CD with Drivers and Manuals, PS60A External Power Supply, Set Up Sheets, Start Up Thermal Label Roll, Ferrite Core, Tension Shaft for Receipt Paper Use, Seagull Scientific BarTender™ Lite Label Software Demo CD |
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Warranty |
3 Year Limited Manufacturer Warranty (US and Canada) |
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Options |
Vertical Stand – VS-T800 Wall Mount Bracket – WB-T800 Swappable Interfaces 24V Mobile Power Supply |
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HARDWARE FEATURES AND BENEFITS – TSP828 |
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High Speed |
150 mm/sec |
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High Reliability |
MCBF: 37 Million Lines |
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Innovative Design |
Configure to print and automatically peel individual labels or print labels in batches |
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Built-In Label Peeler |
Configure labels for automatic peeling. The liner exits a slot off the rear for tidy waste control |
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Innovative Transmissive and Reflective Label Sensors |
Detects gaps (on by default) or black timing marks (selectable) between labels |
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“Drop In & Print” Paper Loading |
Clamshell design allows for very fast and easy paper loading |
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Fully Adjustable Paper Width |
Adjust the width of the label or paper roll to any measurement from 45 mm to 112 mm by simply turning a dial |
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2D Bar Code Printing |
2D bar codes store more information than traditional 1D types and replicate the data multiple times for better scanning reliability. PD417 and QR Code are supported |
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Small Foot Print |
Save precious counter space |
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“Drop In & Print” Paper Loading |
Clamshell design allows for very fast and easy paper loading |
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Swappable Interface Connections |
Future interface upgrades are fast and simple to do. With swappable interfaces, there’s no need to purchase a new printer just to upgrade the connection |
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Horizontal or Vertical Orientation |
Use the printer in the orientation that suits you best |
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Wall Mountable |
Need more counter space? Create more room by mounting the printer to the wall |
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Digitally Signed Driver (WHQL) |
Certified by Microsoft for worry free operation |
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Installation CD Included in Box |
No need to download drivers or utilities |
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SOFTWARE FEATURES AND BENEFITS – TSP828 |
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Simple-to-Use Utilities |
Included on Installation CD, free, easy to use |
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Logo Utility |
Store logos and other graphics for professional receipt branding |
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Memory Switch Utility |
Fine-tune your print outs or print in different languages by enabling, changing, or disabling certain settings |
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Ethernet Interface Set Up Utility |
Setting up and configuring an ethernet printer has never been more quick and easy! |
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Sample Label Software Included |
Includes Seagull Scientific BarTender™ Lite Label Software Demo CD |
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OPTIONS AND ENHANCEMENTS – TSP828 |
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Wall Mount Bracket WB-T800
Save counter space by mounting the TSP828 on the wall using the Wall Mount Bracket. It installs easily on to the back of the printer. |

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Vertical Stand VS-T800
To save counter space, mount the TSP828 vertically using the Vertical Stand. |

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Swappable Interfaces
Easily upgrade the connection type in the future without purchasing a new printer.
Interfaces Available: Dual Serial/USB – IFBD-HUN01 Parallel – IFBD-HC03 Ethernet – IFBD-HE05 WiFi – IFBD-HW03 |

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Mobile Power Supply
The Mobile Power Supply allows users to put the TSP828 into vehicle applications like printing law enforcement tickets, truck tickets, and more. It converts 12VDC into the required 24VDC to power the printer. |

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| Part Number |
Model |
Description |
| 39445001 |
TSP828C-US |
Thermal Label, Friction, 2 Color, Peeler, Parallel, Putty, Ext UPS Included |
| 39445011 |
TSP828C GRY-US |
Thermal Label, Friction, 2 Color, Peeler, Parallel, Putty, Ext UPS Included |
| 37998670 |
TSP828L-US |
Thermal Label, Friction, 2 Color, Peeler, Ethernet (LAN), Putty, Ext UPS Included |
| 37998680 |
TSP828L GRY-US |
Thermal Label, Friction, 2 Color, Peeler, Ethernet (LAN), Grey, Ext UPS Included |
| 39445101 |
TSP828UN-US |
Thermal Label, Friction, 2 Color, Peeler, USB_Serial, Putty, Ext UPS Included |
| 39445111 |
TSP828UN GRY-US |
Thermal Label, Friction, 2 Color, Peeler, USB_Serial, Grey, Ext UPS Included |
| 37998230 |
TSP828W-US |
Thermal Label, Friction, 2 Color, Peeler, WIFI (WiFi), Putty, Ext UPS Included |
| 37998240 |
TSP828W GRY-US |
Thermal Label, Friction, 2 Color, Peeler, WIFI (WiFi), Grey, Ext UPS Included |
| Marketing_Materials | | TSP828_Product_Sheet.pdf | 266.33 KB | Download | | Warranty_Agreement.pdf | 332.54 KB | Download |
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