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SP500

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  • Match the model to your application – Tear bar and auto-cutter versions available
  • Reduce wait time with its fast output printing 40 columns at 4 lines per second
  • Race through 58mm paper at 7.5 lines per second
  • Single-color highlight option attracts attention to special items on the receipt
  • SP500 re-winder version automatically spools printed paper into a conveniently storable roll
  • Produce flawless pre-printed documents with its black mark sensor
  • Recessed cable connections keep cables securely connected and free of accidental disconnection; keep food and other debris from damaging the cables
The SP500 combines renowned reliability and a multitude of high end features into a compact, value-driven solution. It is capable of fast output, printing 40 columns at 4 lines per second. This printer series has a bi-directional, logic seeking mechanism resulting in an exceptional throughput outpacing its nearest competition. Its compact footprint is further enhanced by its internal power supply - no "brick on a rope" for this printer. This efficiency is further shown in the highly effective cable management system allowing the interface and internal power supply cables to be neatly tucked away behind a protective cove.

The hinged cover of the SP500, with its integrated rain channel, protects the printer from liquid spills and other debris. Protection from the elements and the single color highlight feature of the SP500 series provide an excellent solution for food service and kitchen applications.
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800-782-7636
  • Specification
  • Features
  • Options
  • Models
  • Downloads

SPECIFICATIONS – SP500

Printer Method

9 Pin Serial Impact Dot Matrix

Print Speed

4.2 Lines Per Second (40 Columns)

Printer Case Color

Putty or Gray

Models Available

Tear Bar or Auto Cutter Without Rewinder
Tear Bar or Auto Cutter With Rewinder

Two Color Print Capability

N/A

No. of Columns

42 / 35

Print Font

Font Size
Character Size
Character Set
Code Pages
Character Per Inch (CPI)



5 x 9 / 7 x 9
1.2 (W) x 2.42 (H) / 1.5 (W) x 2.42 (H) mm
95 Alphanumeric, 46 International, 128 x 40 Graphic
40
16.9 / 14.1

Line Spacing

1/6 inch Standard

Paper Specifications
Width

Roll Diameter
Thickness 1 Ply Paper
Copy Capability 2 Ply
Copy Capability 3 Ply
Easy-Load
Paper Out Sensor
Paper Low Sensor
Black Mark Sensor
Print Width


76mm standard, Adjustable 57mm with paper guide

Up to 85mm
0.07 ~ 0.010 mm
Original + 1, 0.05-0.08 / piece, total less 0.14
Original + 2, 0.05-0.08 / piece, total less 0.20
"Drop-In & Print"
Standard
Optional
Standard
63mm (210 dots), 60mm (200 dots), 45mm (150 dots)

Ribbon Specifications

RC200B
RC200D



Black (1,200,000 Characters)
Indelible Black Ribbon (Laundry Applications)

Auto Cutter

Guillotine (Full or Partial Cut)

Cover Open Sensor

N/A

Program ROM

Flash Memory (16 Mbit)

Multiple Copy Support

Original + 2 Copies Maximum

Journal Capability

Yes; Rewinder model required

Label Support

N/A

Power Supply

Internal; Power cable included in box

Drivers Available

Windows™ 2000/XP/Vista™, Windows CE, XP Embedded, WePOS, OPOS™, JAVA POS™, Linux CUPS Support™, Windows 98/ME/NT4

WHQL

N/A

Swappable Interfaces

Yes

Connectivity

Serial, Parallel, USB, Ethernet, or WiFi

Emulation Modes

Star Mode, ESC/POS™

Peripheral Drive Circuit  

2 Drivers

Power Consumption 

Average  0.35 Amp. Printing, 0.12 Amp. Standby

Operating Conditions

Temperature: 0ºC to 40ºC 
Humidity: 10% - 90% RH (without condensation)

Storage Conditions

Temperature: -20ºC to 70ºC 
Humidity: 5% - 95% RH

Dimensions

Weight:
Tear Bar Model
Auto Cutter Model

140(W) x 225(D) x 163 (H) mm  


2.0 kg
3.2 kg

Safety Standards

UL, C-UL, TüV, CB, FCC Class A, VCCI Class A, EN55022, CE

Reliability MCBF
Print Head
Auto Cutter

22 Million Lines
100 Million Characters
300,000 Cuts

Included with Printer

Ribbon Cartridge, User Manual, Paper Guide, Power Switch Cover, Power Cable, Ferrite Core (Ethernet Model)

Warranty

3 Year Limited Manufacturer Warranty (US and Canada)

Options

Kitchen Buzzer (BU01-24-A)
Wall Mount Bracket (WB-S500)
Vertical Stand Kit (VS-S500)
Near End Paper Sensor
Swappable Interfaces
Swap-A-Star Extended Warranty Program (US)
Extend-A-Star Extended Warranty Program (US and Canada)

HARDWARE FEATURES AND BENEFITS – SP500

High Speed

Can print 4.2 Lines Per Second at 40 Columns

High Reliability

MCBF: 22 Million Lines
Guillotine Auto Cutter: 0.3 Million Cuts

Small Foot Print

Save precious counter space

Embedded Power Supply

No more power brick, saving even more counter space

“Drop In & Print” Loading

Clamshell design allows for very fast and easy paper and ribbon loading

Multiple Copy Support

Print multiple part forms; Supports Original + 2 copies

Swappable Interface Connections

Future interface upgrades are fast and simple to do. With swappable interfaces, there’s no need to purchase a new printer just to upgrade the connection

Recessed Cable Connections

Helps protect cables from being damaged on the counter top

Horizontal or Vertical Orientation

Use the printer in the orientation that suits you best

Spill Proof Design

Hinged cover design resists spill damage

Wall Mountable

Need more counter space? Create more room by mounting the printer to the wall

ESC/POS™ Emulation

Easy drop-in replacement

SOFTWARE FEATURES AND BENEFITS – SP500

Simple-to-Use Utilities

Available on the web for download, free, easy to use

Logo Utility

Store logos and other graphics for professional receipt branding

Memory Switch Utility

Fine-tune your print outs or print in different languages by enabling, changing, or disabling certain settings

Ethernet Interface Set Up Utility

Setting up and configuring an ethernet printer has never been more quick and easy!

OPTIONS AND ENHANCEMENTS –SP500

Vertical Stand
VS-S500


To save counter space, mount the SP500 vertically using the Vertical Stand.

 

Wall Mount Bracket
WB-S500

Save counter space by mounting the SP500 on the wall using the Wall Mount Bracket. It installs easily on to the back of the printer.

Kitchen Buzzer / Ticket Alarm
BU01-24-A


The Kitchen Buzzer is designed to connect directly to the RJ11 port on the back of the printer. When a print job is sent to the SP500, the buzzer will sound off. This is beneficial for high noise environments like kitchens to alert cooks that orders have been sent to them.

Swappable Interfaces

Easily upgrade the connection type in the future without purchasing a new printer.

Interfaces Available:
USB – IFBD-HU06
Ethernet – IFBD-HE06
WiFi – IFBD-HW04

* Not supported on Serial and Parallel models

Extend-A-Star Extended Warranty

The Extend-A-Star Extended Warranty Program provides full bumper-to-bumper coverage available for a selectable span of 3 or 4 years.

 

Swap-A-Star Extended Warranty

The Swap-A-Star Extended Warranty Program provides next business day replacement coverage available for a selectable span of 3 or 4 years.

 

Part Number Model Description
39320010 SP512MC42 Impact, Friction, Tear Bar, Parallel, Putty, Int UPS
39320110 SP512MD42 Impact, Friction, Tear Bar, Serial, Putty, Int UPS
39320310 SP512MC42 GRY Impact, Friction, Tear Bar, Parallel, Grey, Int UPS
39320410 SP512MD42 GRY Impact, Friction, Tear Bar, Serial, Grey, Int UPS
37998460 SP512ML42-120 US Impact, Friction, Tear Bar, LAN, Putty, Int UPS
37998470 SP512ML42-120 GRY US Impact, Friction, Tear Bar, LAN, Grey, Putty, Int UPS
37998020 SP512MU42-120US Impact, Friction, Tear Bar, USB, Putty, Int UPS
37998010 SP512MU42GRY-120US Impact, Friction, Tear Bar, USB, Grey, Int UPS
37998060 SP512MW42-120US Impact, Friction, Tear Bar, WIFI (WiFi), Putty, Int UPS
37998070 SP512MW42GRY-120US Impact, Friction, Tear Bar, WIFI (WiFi), Grey, Int UPS
39323010 SP542MC42 Impact, Friction, Cutter, Parallel, Putty, Int UPS
39323110 SP542MD42 Impact, Friction, Cutter, Serial, Putty, Int UPS
39323310 SP542MC42 GRY Impact, Friction, Cutter, Parallel, Grey, Int UPS
39323410 SP542MD42 GRY Impact, Friction, Cutter, Serial, Grey, Int UPS
37998500 SP542ML42-120 US Impact, Friction, Cutter, LAN, Putty, Int UPS
37998510 SP542ML42-120 GRY US Impact, Friction, Cutter, LAN, Grey, Int UPS
37998030 SP542MU42-120US Impact, Friction, Cutter, USB, Putty, Int UPS
37998040 SP542MU42GRY-120US Impact, Friction, Cutter, USB, Grey, Int UPS
37998110 SP542MW42-120US Impact, Friction, Cutter, WIFI (WiFi), Putty, Int UPS
37998120 SP542MW42GRY-120US Impact, Friction, Cutter, WIFI (WiFi), Grey, Int UPS
39320510 SP512MC42-120R Impact, Friction, Tear Bar, Parallel, Putty, Int UPS, Journal
39320610 SP512MD42-120R Impact, Friction, Tear Bar, Serial, Putty, Int UPS, Journal
39320710 SP512MC42-120R GRY Impact, Friction, Tear Bar, Parallel, Grey, Int UPS, Journal
39320810 SP512MD42-120R GRY Impact, Friction, Tear Bar, Serial, Grey, Int UPS, Journal
37998480 SP512ML42-120R US Impact, Friction, Tear Bar, LAN, Putty, Int UPS, Journal
37998490 SP512ML42-120R GRY US Impact, Friction, Tear Bar, LAN, Grey, Int UPS, Journal
37997900 SP512MU42-120R US Impact, Friction, Tear Bar, USB, Putty, Int UPS, Journal
37998000 SP512MU42GRY-120R US Impact, Friction, Tear Bar, USB, Grey, Int UPS, Journal
37998080 SP512MW42-120R US Impact, Friction, Tear Bar, WIFI (WiFi), Putty, Int UPS, Journal
37998090 SP512MW42GRY-120R US Impact, Friction, Tear Bar, WIFI (WiFi), Grey, Int UPS, Journal
39323510 SP542MC42-120R Impact, Friction, Cutter, Parallel, Putty, Int UPS, Journal
39323610 SP542MD42-120R Impact, Friction, Cutter, Serial, Putty, Int UPS, Journal
39323710 SP542MC42-120R GRY Impact, Friction, Cutter, Parallel, Grey, Int UPS, Journal
39323810 SP542MD42-120R GRY Impact, Friction, Cutter, Serial, Grey, Int UPS, Journal
37998520 SP542ML42-120R US Impact, Friction, Cutter, LAN, Putty, Int UPS, Journal
37998530 SP542ML42-120R GRY US Impact, Friction, Cutter, LAN, Grey, Int UPS, Journal
37998100 SP542MU42-120R US Impact, Friction, Cutter, USB, Putty, Int UPS, Journal
37998050 SP542MU42GRY-120R US Impact, Friction, Cutter, USB, Grey, Int UPS, Journal
37998130 SP542MW42-120R US Impact, Friction, Cutter, WIFI (WiFi), Putty, Int UPS, Journal
37998140 SP542MW42GRY-120R US Impact, Friction, Cutter, WIFI (WiFi), Grey, Int UPS, Journal
Marketing_Materials
SP500_Spec.pdf308.77 KBDownload
ExtendedWarrantyAgreements.pdf695.20 KBDownload