More often than not, when you walk into a store to buy something, chances are, you’ve been there before. Customers tend to return to their favorite stores when looking for particular items for a number of reasons. Perhaps the location is convenient for the shopper. The store always happens to have what the shopper needs. Maybe the shopper just likes to stick to what they’re comfortable with. Whatever the reason may be, there is a reason that shoppers continue to return to the same few stores for their particular shopping needs.
With AllReceipts™ digital receipt app, you can ensure that your store always retains its shoppers and builds customer loyalty!
AllReceipts™, digital receipt app from Star Micronics, allows customers to digitally store and manage their paperless receipts. But what’s more, AllReceipts™ also allows for retailers to personally engage and communicate with their shoppers to give them a unique and personal shopping experience. These three great features offered by Star Cloud Services, a subsidiary of Star Micronics, allow retailers to better engage and connect with their shoppers to retain customers and build shopper loyalty.
- Engage NOW and Messages. Engage NOW and Messages allows retailers to better engage with their customers by giving them the ability to communicate relevant information whether that be promotions, discounts, new arrivals, coupons, or taking the customer directly to their website or desired social media page. With Engage NOW and Messages, the customer can simply tap on the store name, and the retailer’s customer message or website will then appear on the screen.
- Receipt Flip. With Receipt Flip, retailers can take full advantage of the entire receipt space by customizing the back. Yet another way to engage with customers, receipt backs can be used to display terms and conditions, store policies, watermark, promotions and marketing material, and more. Simply upload your content into the dashboard to start getting the most out of your receipts.
- Customer Survey. The Instant Customer Satisfaction Survey feature allows retailers to receive real-time feedback from customers. When claiming a digital receipt in the AllReceipts™ app, customers are prompted to provide feedback on their experience, which is relayed to the retailer’s user-friendly survey dashboard, allowing them to see how many customers have claimed receipts and the satisfaction level of the service received.
Brianna Moriarty is the Partner Development Manager at Star Micronics where she works with channel-partners to grow their business and develop new markets. Brianna has a background in marketing and uses this to help VARs and ISVs to establish a go-to-market strategy and create co-marketing campaigns. She enjoys following the latest social media marketing trends and creating content for retailers and SMBs.