Star Micronics and LOCFOOD Equip Mexico City Cuisine to Operate at Home & On the Road

Mexico City Cuisine, located in Vista, California, offers full catering services for everything from formal dinner parties and corporate events to casual gatherings and weddings – in addition to having multiple food truck locations. Mexico City Cuisine recently made the switch to Star Micronics’ mPOP™ all-in-one cash drawer and printer peripheral POS system paired with LOCFOOD’s CRAVE Vend mPOS software.

The mPOS bundle provided Mexico City Cuisine with the most practical option for both in-store and off-site locations. The mPOP™ paired with CRAVE Vend software provided Mexico City Cuisine with a mobile solution compatible with the iOS iPad® devices that were already being used for customer transactions. Mexico City Cuisine found the mPOP™ to be the best given its modern, sleek, all-in-one design, and its simple Bluetooth connectivity set-up. What’s more, CRAVE Vend mPOS software paired perfectly with the solution to create a complete mPOS package, allowing Mexico City Cuisine to use the solution in any of its various locations.

 

MexCityCuisineLogo3 “Star Micronics’ mPOP™ is the perfect solution for us at Mexico City Cuisine,” says Leo Garcia, owner of Mexico City Cuisine. “The all-in-one, compact design of the mPOP™ paired with the CRAVE Vend mPOS software allows us to use the same POS system in both our store and food truck locations with zero inconvenience.” 

 


“CRAVE Vend originated from seeing Mexico City Cuisine employees use iOS devices in their daily transactions,” says Thuc Luu, Founder of LOCFOOD, Inc. “We are so pleased to have been able to design a full mPOS software to be used with tablet and other mobile devices, and to work with Star Micronics to create a full mPOS bundle that is easy-to-use for retailers and restaurateurs.” 

 

 

Download the full case study here: Star_Mexico-City-Cuisine_case-study

Dylan’s Candy Bar Sweetens the Deal with Star Micronics and SuiteRetail

_96A5988

 

Dylan’s Candy Bar, the world’s largest confectionary emporium and lifestyle brand, recently made the switch to SuiteRetail’s SuitePOS solution, which features Star Micronics printers and peripherals
SuiteRetail & DCB video

Click here to watch the video interview.

Dylan’s Candy Bar sought an ERP platform that facilitated a singular unequivocal view of their busieness. Net Suite was the obvious choice, but the in-store solution proved the most difficult to solve: Dylan’s needed a SAAS solution that seamlessly integrated with NetSuite, robust enough to handle the velocity of their transactions, but attractive enough to compliment the upbeat and modern style unique to all of the Dylan’s flagship stores.

 

The POS bundle comprised of SuiteRetail’s SuitePOS for NetSuite and Star Micronics printers and peripherals proved to be the only viable option. No other alternative combined the speed to handle Dylan’s transaction volume, integration with NetSuite, and has the necessary visual appeal.

 

 ” We found the perfect solution in Star Micronics printers and SuitePOS. The solution is iPad/iPhone-based and offered visual appeal and easy integration that was the perfect fit for our stores. We’re also actively looking at Star’s new all-in-one, the mPOP, given its design aesthetic and potential ‘fit’ at our new smaller locations.”

– David Reid, CFO of Dylan’s Candy Bar

sr_logo_web_2016

“At SuiteRetail, we are always looking to pair our POS software with modern, sleek, and super-reliable peripherals that match the SuitePOS brand and reputation. As far as printers, we really only found this with Star Micronics. We love Star’s printers and their new mPOP because they are visually appealing, and their performance is rock-solid.”

– Jeff Schneider, Co-Founder and Director of SuiteRetail

Download the full success story here: Star_Dylans-Candy-Bar_Case-Study

 

How Bluetooth Printers Expedite Voting

Star’s TSP650II BTi and KNOWiNK Get Vote of Confidence from Lee County

There are few people, if any, who enjoy waiting in long lines on Election Day.

Star Micronics recently teamed up with KNOWiNK, a provider of innovative polling software, to streamline the voting process in Lee County, a notoriously busy municipality. The Lee County Election office in Florida’s Fort Meyers Metro Area handles the election polling for the county’s growing base of over 395,000 registered voters, making voting a costly and time-consuming process.

KNOWiNK logo

A reliable bellwether in retail and hospitality, Star’s TSP650II series thermal receipt printers offered printing support to KNOWiNK’s polling software platform. Together, Star and KNOWiNK used technology to streamline Lee County’s busy polling season.

Before KNOWiNK and Star, the voting process was a long, arduous sequence. First, the voter had to present their ID to an agent for verification. Then, they had to sign in to a large, printed voter registry. Once completed, the voter received instructions on where to cast their ballot. Then they would enter their ballot and leave.

Even after the voter finished, the polling process continued for poll officials. At the conclusion of the poll, the municipality hired temporary workers to scan the individual barcodes on the back of every entry in the sign-in book. This information was then saved in a database that tracks when and which elections the resident voted in to help determine voter behavior—for example, if an individual votes in every election or only state or presidential elections, etc.

“Voting in Lee County was an expensive proposition, because it took so many manpower hours to run each election,” said Gene Hinspeter, Lee County Election Official. “We decided that it was time to look for a system that would help streamline some of the process, reduce the number of workers needed and save taxpayer dollars.”

KNOWiNK’s Poll Pad is an all-in-one system that works as an electronic poll book. The solution helps simplify voter check-in and posts instant updates to voter history. KNOWiNK’s Poll Pad enabled the Lee County Election office to speed up the process by scanning barcode information from voters’ driver licenses for identification, accepting and recording signatures on an Apple™ iPad® and storing the information in a database.

KNOWiNK Poll Pad

Lee County also selected Star’s TSP650II BTi printer for locations that offer multiple ballot formats. The county explored several mobile desktop printing options, but required one with an auto-cutter for better efficiency, ease of use and speed of service.

“Having a printed receipt ensures that voters receive the correct ballot without confusion,” Hinspeter said. “Although it seems like a small detail, the auto-cutter was critical. It eliminates the possibility of crumpled or torn receipts that need to be reprinted and slow down the process. Star’s printer had all of the features we needed at a price point that worked within our budget.”

The TSP650II BTi is Star’s first desktop Bluetooth printer. It is an Apple MFi certified unit that is approved for use with the iPod Touch®, iPhone® and iPad®. The TSP650II BTi is lightning fast, printing 60 receipts per minute. It’s equipped with easy “drop in and print” paper loading, a small footprint suitable for tight spaces and a reliable guillotine cutter.

TSP650IIWebPRNT_StarMicronics

With poll workers at ease on a one-touch system designed specifically for them with support from Star’s reliable TSP650II BTi thermal receipt printer, voter check-in now moves at brisk pace. Lines at Lee County polling destinations move quickly, and the call volume from precincts to election officials has diminished drastically.

“The new electronic Poll Pads and Star TSP650II BTi thermal desktop Bluetooth printers make a huge difference in the time people spend waiting in line to check in and receive their ballots,” Hinspeter said. “We’ve received a lot of good feedback from residents who appreciate the smooth check-in and taxpayer savings the KNOWiNK solution provides.”

For more information about Bluetooth printing and how it can speed up Election Day processes, contact Star Micronics today!