The Best Way to Clean Star Micronics Printers

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Across the globe, cleaning policies have been released to combat the spread of COVID-19 (coronavirus). These cleaning policies apply to every inch of a business or office – from tabletops to, of course, the point of sale (POS). There has never been a more important time to pay attention to the proper way to clean your POS station, and that includes the receipt printer. In today’s blog, explore some common cleaning and social distancing policies, as well as the proper way to clean Star Micronics printers.

The Best Way to Clean Star Micronics Printers: Download the free guide.

Cleaning and Social Distancing Policies During COVID-19

Cleaning and social distancing policies vary by region, but a common thread among policies is the need for frequent sanitization of common areas and maintaining a healthy distance in between individuals.

For an example of some policies that are in place, see below protocols that are active in New Jersey*, where the Star Micronics America headquarters is located, for businesses deemed essential. Please consult your local government to learn about the policies that apply to your region.

  • Requirements for All Businesses Continuing to Operate
    • Owners of buildings used for commercial, industrial, or other enterprises, and of residential buildings with at least 50 units, must implement the following policies at minimum:
      • Clean and disinfect high-touch areas routinely in accordance with CDC guidelines, particularly in spaces accessible to staff, customers, tenants, or other individuals, particularly following a known or potential exposure;
      • Maintain current cleaning procedures in all other areas of the facility;
      • Ensure that the facility has a sufficient number of workers to perform the above protocols effectively.
    • Additional Requirements for Restaurants, Cafeterias, Food Courts, Bars, etc. That are Still Permitted to Operate
      • Limit occupancy to 10% of stated maximum capacity;
      • Ensure 6 feet of distance between workers and customers except at the moment of payment or exchange of goods;
      • Arrange for contactless pay options, pickup, or delivery wherever possible;
      • Provide hand sanitizer and wipes to staff and customers;
      • Frequently sanitize high-touch areas like credit card machines, keypads, and counters;
      • Require infection control practices such as regular hand washing, coughing and sneezing etiquette, and proper tissue usage;
      • Place conspicuous signage at entrances and throughout the food business alerting staff and customers to the required 6 feet of distance;
      • Require workers and customers to wear cloth face coverings, and require workers to wear gloves. A business must provide, at its own expense, these face coverings and gloves for employees. Customers may be exempted if it would inhibit their health, or if under two years of age. If a customer refuses, they must be denied entry, but another method of pickup should be provided.
    • Additional Requirements for Essential Retail
      • Limit occupancy to 50% of maximum store capacity at one time;
      • Establish hours of operation specifically for the exclusive use of high-risk individuals;
      • Install a physical barrier, such as a shield guard, between customers and cashiers/baggers where possible and anywhere you cannot maintain 6 feet of distance;
      • Require regular hand washing, coughing and sneezing etiquette, and proper tissue usage and disposal;
      • Provide employees break time for regular hand washing;
      • Arrange for contactless pay options, pickup, or delivery of goods wherever possible;
      • Provide hand sanitizer and wipes to staff and customers;
      • Frequently sanitize high-touch areas like restrooms, credit card machines, keypads, counters and shopping carts;
      • Require infection control practices such as regular hand washing, coughing and sneezing etiquette, and proper tissue usage;
      • Place conspicuous signage at entrances and throughout the store alerting staff and customers to the required 6 feet of distance;
      • Demarcate 6 feet of spacing in check-out lines to demonstrate appropriate social distancing;
      • Require workers and customers to wear cloth face coverings, and require workers to wear gloves. A business must provide, at its own expense, these face coverings and gloves for employees. Customers may be exempted if it would inhibit their health, or if under two years of age. If a customer refuses, they must be denied entry, unless the business is providing medication, medical supplies, or food, in which case another method of pickup should be provided.

How to Clean Star Micronics Printers

Clean and safeguard your Star POS printer – quickly, easily, and effectively. Here are some basic tips on cleaning your Star printer:

  • Clean with 70% isopropyl alcohol
  • Clean the exterior and print head only
  • Spray solution into a microfiber or cloth towel first and then wipe
  • Do not soak/submerge equipment or spray directly into product
  • For additional security, it’s recommended to always have the device powered down when cleaning
  • Correctly cleaning the printer should not affect its performance or life
  • If you have any questions about cleaning your Star printer, please contact us

Click here to download the complete cleaning guide.

Free Resources During COVID-19

Now more than ever, safety is a priority in retail and hospitality environments. Star Micronics is proud to offer a line of solutions and resources for businesses during this challenging time, designed to keep consumers and employees safe, as well as mitigate business impact caused by COVID-19.


At Star Micronics, our hearts go out to anyone impacted by COVID-19, either directly or indirectly, especially to those who are sick, to whom we extend our heartfelt wishes for a full recovery. To learn more about what we are doing as an organization to reduce the global impact of COVID-19, in terms of health and business, please click here.
To browse all of our blog posts covering tips for small businesses during COVID-19, please visit our #StarForSmallBiz blog collection.

*Source: https://faq.business.nj.gov/en/articles/3839687-what-mitigation-protocols-are-required-for-businesses-continuing-to-operate

Discover the Best Way to Clean Star Printers

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