Welcome to the Star Software Update, the regular series of blog updates where Star’s Integration Team informs you about the latest important Star Micronics software updates.
Star Micronics has released the FuturePRNT v7.5.1 to address issues related to a Windows 10 update issue.
About the Issue
Windows 10 updates released on June 8, 2021 have been reported to cause printing problems with USB printers, and may also cause some cash drawers to not close properly.
More information on the issue can be found here: https://www.starmicronics.com/help-center/knowledge-base/resolving-usb-printer-queue-issues-related-to-june-2021-windows-update
In addressing the printer/cash drawer malfunctions related to recent Windows 10 Updates, Star Micronics developed a driver update to resolve this matter. Please use the following links to download the driver and access the installation guide.
- TSP100 futurePRNT Software Ver. 7.5.1: https://www.starmicronics.com/support/Default.aspx?printerCode=futurePRNT
- "How to" Installation Guide: https://www.starmicronics.com/help-center/knowledge-base/how-to-install-futureprnt-driver-update-ver-7-5-1/
Questions or Comments?
Guillermo Cubero is the Product Integration Specialist at Star Micronics. He is responsible for helping Star’s Software Partners develop the next generation of solutions for the POS industry. Guillermo has been with Star for seven years and supports all of Star’s development tools, SDKs, drivers, and Star Micronics Cloud.