Tag Archives: star spotlight

Star Spotlight with Shift4

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Shift4 blog

What does Shift4 do?

Shift4, the first card-present payment gateway and the largest independent payment gateway in North America, is now launching their mobile point of sale system. Shift4 decided to take a different appraoch in building their mPOS solution and wanted to put a focus on the enterprise market. Shift4 offers specific solutions to hospitality, retail, food and beverage, eCommerce, and most other industries which are scalable from a single store to an international enterprise with franchise and company-owned locations.

How is Shift4 working with Star Micronics?

Shift4 is a software-as-a-service provider that was seeking the perfect hardware to compliment their solution. They decided to go with Star Micronics base on their reliable and advanced printer models. Shift4 has integrated throughout Star’s entire line of point of sale peripherals including desktop thermal and impact printers, portable printers, and the all-in-one mPOP™ peripheral. Shift4 currently supports Star Micronics’ SM-S220i, SM-S230i, and SM-T300i portable printers, the TSP650II BTi and WebPRNT thermal printer, the SP700 impact kitchen printer, and the mPOP™.

What key benefits does the mPOP™ bring to Shift4 customers?

Shift4 values customer communication and keeps in close contact to make sure that all of their customers are satisfied with their solution. The mPOP offers a compact solution that can work with any mobile device. Having the printer and cash drawer combined into one peripheral is a huge benefit in the mPOS space, and it is simple to operate.

“In mobile point of sale, it’s important to have a solution that is versatile and doesn’t take up a lot of space. The mPOP combines the cash drawer and receipt printer into one compact form factor that it perfect for mPOS needs.” – Jeremy Fried, System Architect at Shift4.

 

Guelph Public Library Improves Functionality with Star Micronics

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Guelph Public Library (GPL) is a public library system serving the City of Guelph in Canada. Including the main downtown library, there are five branches, plus a bookmobile, GPL strives to educate the public by providing books of various topics to all ages, and by showcasing new technologies such as 3D printers and virtual reality labs.

To update their technology, Andrew Kwan, IT Manager and Jeff Fernandes, System Administrator for GPL at the library’s main branch, decided it was time to move to a virtual desktop infrastructure solution, utilizing the VMware Horizon View software suite. In order to successfully do this with their old USB printers, Andrew and Jeff would have been required to install drivers on every dedicated PC in all six of their locations. They wanted a simpler solution to upgrade their system and improve the overall daily workflow for the library staff. They were already using the Polaris Integrated Library System software and Star Micronics receipt printers, and they decided to stick with the brands they knew. After doing their research, Andrew and Jeff found that Star’s new TSP100IIIWLAN printer was the perfect printer for their library system.

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Star Micronics’ TSP100IIIWLAN printer provided a simple solution for GPL to upgrade their system, and efficiently print hold slips, overdue slips, receipts, renewals and more from any of their locations. With the WLAN connectivity, GPL had the flexibility to place the printer anywhere in the library, and were able to reduce the clutter of cables on circulation desks. With no need for reconfiguration or reprogramming on the IT side, GPL was able to get the printer connected and printing receipts in less than an hour. GPL plans to install the TSP100IIIWLAN in all six of their locations and their bookmobile.

Rather than operating individually, all six location’s data operations are now centralized in one data centre, which improved the overall functionality of their library system, and allowed GPL to save on operational costs. Guelph Public Library’s now Virtual Desktop Infrastructure system, with Star’s TSP100IIIWLAN, now operates “100 times faster” than their previous system.

“Guelph Public Library likes to usually have two employees working the bookmobile – one at the front and one at the back – and equip them both with their own receipt printer. With the TSP100III’s convenient WLAN connectivity, we can use one printer in the bookmobile. It’s much easier and faster for both employees. The new solution with the Star printer really improves the overall functionality of the library.” – Andrew Kwan, IT Manager, GPL

 

Star Spotlight with Appetize

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What does Appetize do?

Appetize is a modern enterprise point of sale platform that is specific for sports and entertainment, education, and professional industries. Designed from the bottom up with multi-site and multi-business units in mind, Appetize is deployed in over 15,000 business units with the most complex setups. Offered with a full site of features, Appetize offers a simple solution for mobile ordering and accepts payment methods of cash, credit, EMV, NFC, Apple Pay, RFID, Bluetooth, and many more.

How is Appetize working with Star Micronics?

Appetize works with Star Micronics’ printer peripherals including the TSP650IIBTi desktop receipt printer and the SM-S230i portable receipt printer. Appetize has Star printers in nearly all of their enterprise locations. To name a few, Appetize and Star provide POS solutions for the Golden 1 Center (home of the Sacramento Kings), U.S. Bank Stadium (home of the Minnesota Vikings), over 40 Live Nation properties, and many more.

How has Appetize teamed up with Star and Elo?

Appetize is also bundling their point of sale solution and Star peripherals with the Elo I-Series. This bundle appears mostly in bar, concession, and restaurant environments where hardwired functionality is needed.

The Appetize, Star, and Elo bundle provides a simple, fully integrated POS that includes a touch screen monitor for Android. This solution, with the I-Series flip-stand, can transform into a fully functional self-service kiosk, or used as a traditional point of sale system.

“We work with Star because it combines the best of modern and enterprise on the hardware side,” says Kevin Anderson, Chief Strategy Officer at Appetize. “When it comes to printers and the types of environments that Appetize is typically in, which is high pressure and high volume, we need a hardware that is reliable”