Contact Us



Want to get in contact with us?

We've got four ways for you to do so, depending on what type of question you have or what you need help with.



I have a general question 
If you have a general question about our products or Point of Sale in general, chances are Star Micronics will have the answer right here for you in our FAQs.
See Our FAQs




I have a support question
If you're already a Star customer, the best place for questions is in our support ticketing system. Our support staff are available for any technical questions.
Submit a Support Ticket




I have a sales question 
Have a pre-sale question that's not answered in our FAQs? Fill out the form below and one of our Channel Partner Executives will get back to you shortly.
Get Some Answers




I am a software provider
Have a question about integrating our SDK? We can help. Send an email inquiry to our integration team and we will get back to you as soon as possible.
Send an email





Star Micronics America, Inc. Offices

Star Micronics America, Inc.
65 Clyde Road Suite G
Somerset, NJ 08873-3485 U.S.A.

USA and Canada Sales
Sales Tel: (800) 782-7636 x107
or (848) 216-3300
Sales Fax: (848) 216-3222

Latin America Sales
9700 South Dixie Highway
Suite 1030
Miami, FL 33156 U.S.A.
Tel: (848) 216-3305

Brazil Sales
Star Micronics Latin America
Tel: (848) 216-3305

Mexico Sales
Desarrollo de Negocios Mexico
Tel: 52.55.8421.6699

How To Reach Star Support:

Star Micronics Technical Support:
(800) 782-7636 x995

Star Micronics Latin America Technical Support:
(848) 216-3305
(848) 782-7636 x984

Contact Integration Team:
(800) 782-7636 x995

Contact Star Micronics Cloud Services:
(800) 782-7636 x995

Our website:


Star Global Network
Star Micronics Co. Ltd., Japan - Head Office
20-10 Nakayoshida
422-8654 Japan
Contact Star Micronics Co. Ltd., Japan

Star Micronics EMEA
Star House
Peregrine Business Park, Gomm Road
High Wycombe
Buckinghamshire HP13 7DL, UK
Tel: + 44 (0) 1494 471111
Fax: + 44 (0) 1494 473333
Contact Star EMEA
Star Micronics Southeast Asia Co., Ltd.
Room 2902C. 29th Fl. United Center Bldg.
323 Silom Road, Silom Bangrak, Bangkok 10500 Thailand
Tel: + 66 2 631 1161 ext 2
Contact Star EMEA

Star Micronics (NSW)
Unit A,
15 Lagana Place
Wetherill Park
NSW 2164
PO Box 7078
Wetherill Park BC
NSW 1851
Tel: (int+61) 2 9609 4399
Fax: (int+61) 2 9604 7261
Contact Star Micronics (NSW)

Star Asia Technology, Ltd.
Rm. 1906-8, 19/F., Enterprise Square Two,
3 Sheung Yuet Rd, Kowloon Bay, Hong Kong
Tel + 852-2799-6682