TUP900 Kiosk Printer

  • Wide Format
  • Looping Presenter
  • Document Capture
  • Multi-Position Near End Paper Sensor
  • Easy Paper Width Adjustments
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Kiosk Printers Brochure

TUP900 Printer Description

The TUP900 printing solution brings ultimate flexibility and performance to kiosk printing. Its modular design eases integration with many different kiosk configurations. The looping presenter of the TUP900 ensures jam-free operation by eliminating use access to the document while it is printing. The presenter also allows for the capture of documents which are not removed by the user.

Paper handling capabilities up to 6" diameter paper rolls (up to 10" with optional paper roll holder unit) with widths from 80 to 112mm give the TUP900 ultimate paper flexibility. The large paper roll holder combined with the looping presenter ensure many hours of unattended operation.

Specifications - TUP900

Printer Method   Direct Line Thermal Printing
Print Speed   150mm/sec
Models Available   Presenter (TUP992) or No Presenter (TUP942)
Print Resolution   203 dpi (8 dots per mm)
Top Margin   15mm (3mm selectable)
International Code Pages   Star Mode=40. ESC/POS™= 6 + 1 blank allowing an additional character page to be added

Paper Specifications



Roll Diameter


Paper Out Sensor

Paper Low Sensor

Black Mark Sensor



80mm min to 112mm max

0.065 ~ 0.15mm

Up to 6" Standard / 7" - 10" Option (Using RHU-T900 Large Paper Roll Holder)

"Drop-In & Print"




Auto Cutter  

Guillotine (Full or Partial Cut)

Full Cut Only with TUP992

Logo Store Capacity   2 Mbit
Multiple Copy Support   Supported through 2nd Copy Raster Driver
Journal Capability   N/A
Power Supply   External; Requires PS60A External Power Supply
Drivers Available   Windows 8.1, Windows® XP 32 Bit, Vista 32/64 Bit, Windows 7 32/64 Bit, Server 2008 32/64 Bit, XP Embedded, POSReady 2009, OPOS™, JavaPOS™, USB Vendor Class, Linux™, Mac OS X, StarIO with support for iOS, Android and Blackberry and Scalable Raster Driver
Digitally Signed (WHQL)   N/A
Swappable Interfaces   Yes
Connectivity   Serial, Parallel, USB
Emulation Modes   Star Mode, ESC/POS™
Peripheral Drive Circuit   2 Circuits, (24V max. 1A), 1 Compulsion input
Operating Conditions  

Temperature: 0°C to 50°C

Humidity: 10% - 80% RH (without condensation)

Storage Conditions  

Temperature: -20°C to 60°C

Humidity: 10% - 90% RH

TUP992 Dimensions



192 x 249.3 x 179 (W x D x H)mm


Safety Standards   CE, FCC, VCCI, EN55022

Reliability MCBF

Print Head

Auto Cutter


37 Million Lines


1 Million Cuts

Warranty   2 Year Full Manufacturer Warranty

External Power Supply (PS60A)

TUP942 Presenter Unit (PR900)

Large Paper Roll Holder (RHU-T900)

Thermal Paper Mechanisms (TMP942)




Features and Benefits - TUP900

High Speed   Can print at 150mm/sec
High Reliability  

MCBF: 37 Million Lines

Guillotine Auto Cutter: 1 Million Cuts

Large Paper Roll Capacity   Supports up to a 6 inch diameter paper roll by default. With the optional RHU-T900, the TUP900 will support up to a 10 inch diameter paper roll to ensure long periods of maintenance-free operation.
Looping Presenter   Eliminates paper jams by printing the receipt fully and then presenting to the user
Document Capture   Program the TUP900 to retract receipts left in the presenter after a certain period of time to promote customer security and eliminate paper jams
Fully Adjustable Paper Width   Adjust the width of the label or paper roll to any measurement from 80mm to 112mm
Two Color Capable   Highlight important information
Swappable Interface Connections   Future interface upgrades are fast and simple to do. With swappable interfaces, there's no need to purchase a new printer just to upgrade the connection.


Simple-to-Use Utilities   Available for download from website, free, easy to use
Logo Utility  

Store logos and other graphics for professional receipt branding

Memory Switch Utility   Fine-tune your print outs or print in different languages by enabling, changing, or disabling certain settings


Models - TUP900

Part NumberModelDescription
39468000TUP942-24TUP900, Kiosk, Thermal, Cutter, No Interface, Ext PS Needed
39469200TUP992-24TUP900, Kiosk, Thermal, Presenter, No Interface, Ext PS Needed

Warranty - TUP900

Part NumberModelDescription
37966890Kiosk 3 YR Extend-A-StarExtends standard warranty to total of three (3) years. Valid in US / CA / Latin America. See terms & conditions for details.
37966900Kiosk 4 YR Extend-A-StarExtends standard warranty to total of four (4) years. Valid in US / CA / Latin America. See terms & conditions for details.
37967040Kiosk 2 YR Extend-A-StarExtends SK-1 standard warranty to total of two (2) years. Valid in US / CA / Latin America. See terms & conditions for details.
37967160Kiosk 2 YR Extend LimitedAdds one (1) year limited warranty to SK-1 standard warranty. Valid in Latin America. See terms & conditions for details.
37967170Kiosk 3 YR Extend LimitedAdds one (1) year limited warranty to standard warranty. Valid in Latin America. See terms & conditions for details.
37967180Kiosk 4 YR Extend LimitedAdds two (2) years limited warranty to standard warranty. Valid in Latin America. See terms & conditions for details.

Accessories - TUP900

Part NumberModelDescription
30782110PS60A-24C USUniversal 24VDC Output Power Supply
39590021RHU-T900 BIG PAPER SUPPLYLarge Capacity Paper Roll Holder (TUP900)
39590030NEU-T900 NEAR END SENSORNear End Paper Sensor (TUP/TMP900)

Related Products - TUP900

External Power Supply;

External Power Supply

Swappable Interfaces;

Swappable Interfaces


Presenter Unit

Large paper roll holder;

Large Paper Holder

Paper and Supplies;

Paper & Supplies

TUP900 Image Library

Paper and Supplies;TUP900 Right
Paper and Supplies;TUP900 Left
Paper and Supplies;
Kiosk Printers Brochure
Star Product Training & How To Videos
Contact Us to Learn More About TUP900